Summary
Overview
Work History
Education
References
Timeline
Generic

Torreeka Johnson

Newburgh

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

3
3
years of professional experience

Work History

DSP

ResCare
Evansville
01.2024 - Current
  • Assisted individuals with daily living activities and personal care.
  • Supported clients in developing life skills and independence.
  • Maintained a safe and clean environment for clients.
  • Documented client progress and changes in behavior consistently.
  • Collaborated with team members to create individualized care plans.
  • Communicated effectively with clients to understand their needs.
  • Followed health and safety guidelines during all interactions with clients.
  • Assisted clients with maintaining good personal hygiene.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Recorded client status progress and challenges in logbooks and reports.
  • Maintained detailed records of services performed on clients.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.

Management Trainee

McDonald's
Newburgh
12.2022 - 12.2023
  • Ensured cleanliness and organization of dining areas and kitchen spaces.
  • Collaborated with team members to maintain fast service during peak hours.
  • Implemented quality control measures for food preparation and presentation.
  • Handled customer inquiries and resolved issues to enhance satisfaction.
  • Participated in team meetings to discuss operational improvements and strategies.
  • Shadowed managers to gain understanding of organizational expectations and management techniques.
  • Resolved customer issues efficiently to build loyalty.
  • Enhanced leadership abilities through training and hands-on task completion.
  • Monitored inventory levels and assisted in supply chain management activities.
  • Engaged in customer service initiatives to improve client satisfaction levels.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

Some College (No Degree) - Business Administration

Henderson CommunityvCollege
Henderson Ky

References

References available upon request.

Timeline

DSP

ResCare
01.2024 - Current

Management Trainee

McDonald's
12.2022 - 12.2023

Some College (No Degree) - Business Administration

Henderson CommunityvCollege

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Torreeka Johnson