Torri Brockman

• Monitored patient vital signs, documenting changes and communicating with healthcare team.
• Educated families on hospice services, enhancing understanding of available resources and support.
• Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
• Educated patients and families about illness progression, treatment options, and available resources for additional support.
• Educated patients and families on health management and disease prevention strategies.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Performed routine wound care and dressing changes on schedule.
• Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
• Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
• Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.

Audited multiple facility's electronic medical record for patient safety, errors, and to stay compliant with federal/state regulations.

• Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.

• Verified prompt and accurate completion of MDS activities for billing.
• Set schedules for staff to start and complete MDS assessments and care plan meetings.
• Led weekly utilization review to go over recent clinical activities.
• Completed assessments for residents.
• Trained staff in correct techniques for completing and signing MDS assessments.
• Completed minimum data set assessments with strong collaboration across business, provider and clinical disciplines.
• Complied with federal and state regulations for completion and coordination of RAI process.
• Reviewed missing assessment reports and analyzed issues for leadership team.
• Assessed electronic medical record for required documentation to support MDS coding.
• Participated in quality assurance reviews to verify accuracy and reliability of data.
• Managed system for secure storage, transmission and manipulation of clinical data.
• Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.

• Developed and implemented comprehensive case management plans to address client needs and goals.
• Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
• Facilitated individual and group sessions to promote positive behavior change for clients.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Provided leadership, guidance and support to staff members.

• Completed assessments for residents admitted under assessments requiring 100 day books.
• Worked with utilization review to establish prior authorization for timely discharges.
• Coordinated individualized discharge plans to manage safe transition back into community and home environments.
• Managed caseload to satisfy multiple patients with diverse needs.
• Coordinated patient discharge planning and follow-up care.
• Minimized manual system errors with streamlined data entry process.
• Collaborated with medical teams to create uniform standards for clinical data reporting.
• Enforced strict data validation rules to maintain accuracy and completeness of clinical data.

This was a temporary position.

• Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
• Discussed medical histories with patients in effort to provide most effective medical advice.
• Completed all pe- cert and re- cert services for patients.
• Communicated with patients, ensuring that medical information was kept private.
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Trained staff in correct techniques for completing and signing MDS assessments.
• Completed minimum data set assessments with strong collaboration across business, provider and clinical disciplines.
• Complied with federal and state regulations for completion and coordination of RAI process.
• Reviewed missing assessment reports and analyzed issues for leadership team.
• Assessed electronic medical record for required documentation to support MDS coding.
• Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
• Developed and implemented comprehensive case management plans to address client needs and goals.