Summary
Overview
Work History
Education
Skills
Certification
References
Hobbies and Interests
Languages
Personal Information
Timeline
Generic

Tousiya Iqbal Shaikh

Pune

Summary

To work with an organization of innovative and progressive ideas, growth oriented and driven by a desire and where performance is rewarded with higher and challenging responsibilities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Supply Chain Management

Amazon
08.2024 - Current
  • Company Overview: Amazon has a growing presence in the MENA region, and the MENA Process often involves localizing Amazon’s e-commerce, logistics, customer service, and product offerings to meet the specific needs of customers and sellers in these markets
  • Worked under three Different Process such as MENAS, Exclusions & Ireland Supply Chain
  • Wherein MENA includes Purchase Order Edits, placing or removing Exclusions on the products
  • The PO (Purchase Order) Edits Process: at Amazon Purchase Order edit is an important part of the supply chain and procurement operations, particularly within Amazon’s Vendor Central system
  • This process involves making updates or modifications to purchase orders (POs) after they have been created but before they are shipped or invoiced, ensuring smooth operations and accurate records
  • Key Aspects: Product Availability, Pricing Changes, Shipping/Delivery Details, Shipping Date Edits, Cancellation or Item Removal, Un-Cancelation, Flipping Locations
  • Exclusions - Certain types of products are excluded from specific programs or benefits
  • Amazon has a growing presence in the MENA region, and the MENA Process often involves localizing Amazon’s e-commerce, logistics, customer service, and product offerings to meet the specific needs of customers and sellers in these markets

RBS Flex ORG – In stock Buy-ability

Amazon
10.2023 - 08.2024
  • Buy-ability is multifaceted approach to making sure products are ready and optimized for purchase by customers
  • This includes working with EU8 & EU9 Marketplaces
  • (Italy, Netherlands, Belgium, Deutschland, France, UK)
  • Key Aspects: Product Availability & Pricing, Data Accuracy & Integrity, Suppressed or Blocked Products, Andon Cord & Blacklisting, Pricing Error, Hazmat Issues, Price Deprecation, Food/Consumables & Medicines, Availability Cycle, Pourability & Sourceability, Product Health Check, Reporting and Analytics
  • Consistent in achieving high score during peak season

Catalogue Associate

Amazon Development Centre
08.2021 - 10.2023
  • Create Products - Production Setup Service
  • Key Aspects: Product Title Detailing, Product Identification, Brand Registry, Product Description, Bulletpoints, Images, Pricing setup, Product specification, Product Availability, Ensuring Ongoing Maintenance & Updates, Product Taxonomy, Product listing, New Brand Creation, Update Listing
  • Troubleshooting & Issue Resolution Includes: Listing Suppression, Product Compliance, Visibility & Sales Optimization
  • Mentoring new hires
  • Tracking & highlighting out of SLA Reports in order to help out the team mates to work efficiently on SLA Miss tasks

Customer Service Associate

Concentrix Daksh
07.2020 - 08.2021
  • Ensuring effective workflow
  • Ensuring SLA and minimum TAT across all sub processes
  • Handling live chats and resolving queries
  • Coordinating with customers related refund and replacement issues

Event Management

Mystique Events
07.2016 - 06.2018
  • Managing Marketing Strategies
  • Managing Client Base
  • Managing Supply chain (Raw material, F&B)
  • Managing Vendor Base
  • Managing Onsite designing and execution of events

Event Management

Milleninum Events
06.2015 - 05.2016
  • Managing Marketing Strategies
  • Managing Client Base
  • Managing Supply chain (Raw material, F&B)
  • Managing Vendor Base
  • Managing Onsite designing and execution of events

Event Management

Genesis Inc.
09.2014 - 05.2015
  • Managing Marketing Strategies
  • Managing Client Base
  • Managing Supply chain (Raw material, F&B)
  • Managing Vendor Base
  • Managing Onsite designing and execution of events

Education

PGDM - Events & Marketing

NIEM Institute
Pune
01.2014

Bachelors of Commerce -

KHS (Kaveri college)
Pune
01.2012

Higher Secondary - Commerce

KHS (Kaveri college)
Pune
01.2009

Secondary education -

KHS Vijay Vallabh School
Pune
01.2007

Skills

  • Highly Motivated
  • Eager to learn
  • Team Player
  • Leading qualities
  • Self-motivated
  • Work well under pressure
  • Focused on timely delivery

Certification

  • B2 German from ASAP Institute
  • B1 German from ASAP Institute
  • A1 AND A2 German from ASAP Institute

References

Can be furnished on request.

Hobbies and Interests

  • Listening to music
  • Travelling

Languages

  • English
  • Hindi
  • Marathi
  • German

Personal Information

Date of Birth: 11/24/89

Timeline

Supply Chain Management

Amazon
08.2024 - Current

RBS Flex ORG – In stock Buy-ability

Amazon
10.2023 - 08.2024

Catalogue Associate

Amazon Development Centre
08.2021 - 10.2023

Customer Service Associate

Concentrix Daksh
07.2020 - 08.2021

Event Management

Mystique Events
07.2016 - 06.2018

Event Management

Milleninum Events
06.2015 - 05.2016

Event Management

Genesis Inc.
09.2014 - 05.2015

PGDM - Events & Marketing

NIEM Institute

Bachelors of Commerce -

KHS (Kaveri college)

Higher Secondary - Commerce

KHS (Kaveri college)

Secondary education -

KHS Vijay Vallabh School

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Tousiya Iqbal Shaikh