T R Ashwini
Bengaluru
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
8
8
years of professional experience
Work History
Senior Engineer, QA
Aptean
Bengaluru
08.2020 - Current
- Resolved escalated customer issues in a timely manner.
- Led team meetings to discuss project progress and address issues.
- Mentored junior engineers, providing guidance and support to facilitate professional growth and project success.
- Maintained up-to-date knowledge of new features and functionality released for our software products.
- Researched customer issues and developed solutions to resolve them quickly and effectively.
- Created user guides and tutorials tailored specifically for each client's unique needs.
- Proactively identified opportunities for improvement within the customer success process.
- Documented processes related to onboarding, support requests, feature updates.
- Prevented data loss through the implementation of program backups.
- Analyzed design or requirement information for equipment or systems.
- Prepared estimates and budgets.
- Performed testing to determine functionality or optimization.
Automation Test Engineer
IBM India Pvt Ltd
Bengaluru
12.2019 - 06.2020
- Developed and executed test plans, cases and scripts to ensure software quality.
- Performed regression testing after bug fixes or code changes were implemented.
- Reported defects found during testing in a clear and concise manner.
R&D Executive
Manipal Technologies Limited
Manipal
08.2016 - 05.2019
- Developed comprehensive reports summarizing the findings of research projects.
- Generated ideas for new products or services based on consumer needs identified through research efforts.
- Created models to forecast sales trends based on past and current market conditions.
- Conducted market research analysis to identify trends and opportunities for clients.
- Used market research to develop action plans regarding product introductions, modifications and campaigns.
Education
Bachelor of Engineering - Electronics And Communications Engineering
Alva's Institute of Engineering And Technology
Mijar, Moodabidri06-2016
Skills
- Manual Testing
- Web-based testing
- Desktop application testing
- Agile Methodologies
- Mobile (Android & iOS) testing
- API testing
- Test Plan Development
- Requirements Analysis
- Performance Testing
- Database/SQL
- Automation testing
Affiliations
- Crafts
- Embroidery
Languages
English
First Language
Hindi
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Accomplishments
- I received the Gem award for independently managing the testing of the new API creation.
Timeline
Senior Engineer, QA
Aptean
08.2020 - Current
Automation Test Engineer
IBM India Pvt Ltd
12.2019 - 06.2020
R&D Executive
Manipal Technologies Limited
08.2016 - 05.2019
Bachelor of Engineering - Electronics And Communications Engineering
Alva's Institute of Engineering And Technology