Tracie Walters
Pendleton
Summary
Motivated and dedicated sales professional with demonstrated success in management, customer service and client relationships. Proven ability to assess client needs; establish rapport, build trust and use proper execution to close deals. Meet and exceed sales objectives and challenging goals, while maintaining a positive and energetic personality. Continually striving to raise the bar while elevating my goals and achieving success.
Overview
21
21
years of professional experience
Work History
Sales Representative
Cintas
Muncie
03.2025 - Current
- Developed strong relationships with clients through regular communication and follow-ups.
- Conducted product demonstrations to showcase features and benefits effectively.
- Collaborated with team members to execute promotional campaigns and events.
- Participated in training sessions to enhance sales techniques and product understanding.
- Utilized CRM software to track sales activities and manage customer relationships efficiently.
- Developed key customer relationships to increase sales.
Key Account Growth Executiive
Gems One Corporation
New York
11.2023 - 12.2024
- Implemented campaigns and promotions to help with developing goods and services.
- Organized and facilitated regular meetings with senior management teams.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Formed and sustained strategic relationships with clients.
- Prepared staff work schedules and assigned team members to specific duties.
- Established relationships with key partners and vendors to ensure successful project outcomes.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Sales Consultant
Reis Nichols
Indianapolis
07.2018 - 11.2023
- Developed and implemented sales strategies to increase diamond sales.
- Collaborated with sales team to develop regional sales goals and objectives.
- Monitored sales performance through analysis of sales reports and comparison shopping.
- Developed sales strategies and presented sales presentations to clients.
- Collaborated with outside sales representatives in order to increase sales volume.
- Provided training to sales associates on techniques for increasing sales volume.
Store Manager/Sales
Distinctive Diamonds/Diamonds Direct
Indianapolis
10.2013 - 06.2018
- I worked directly with my clients building a personal relationship and a selling style tailored to their jewelry tastes and needs
- I helped oversee the bridal department and grew that side of the business exponentially in my time there
- Trained and educated the sales staff on diamonds and the industry knowledge I have gained through my years of experience
- I managed the sales floor, while helping associates achieve sales standards and exceeding my own personal sales goals
- I started as a sales associate at Distinctive Diamonds and was quickly promoted to Sales Manager after continually exceeding my sales goals and showing leadership qualities that they desired for their management team
- I worked directly with the owner and Vice President of Distinctive Diamonds to achieve a 20% growth every year
- I negotiated diamond purchases with million dollar companies and worked directly with our vendors to achieve the best service for our company
- I was a million dollar producer for both companies and received acknowledgment for being one of the top producers in the store
Store Manager/Sales Associate
Kay Jewelers-Sterling Inc
Indianapolis
09.2006 - 09.2013
- My duties consisted of managing, training and staffing the store with the best possible sales associates, customer service within the store as well as resolution issues that may occur, merit evaluations and reviews, counseling reports, controlling operating expenses of the store, while striving to maintain a productive and profitable location
- I started as the office manager for Kay Jewelers, moving into sales and then progressing to management, I became DCA certified and developed a love for sales, with a desire to progress further in the industry
Legal Secretary
Bradburn & Cloyd Law Firm
Indianapolis
01.2005 - 08.2006
- I worked in a fast paced law firm specializing in bankruptcy and civil litigation; preparing court documents, dictation, greeting and scheduling clients, assisting in daily office duties such as filing and billing.
- I helped both attorneys in the office with organizing and preparing for trials, while continuing my daily operations.
- Drafted, edited and finalized legal documents such as contracts, pleadings and motions.
- Assisted in trial preparation activities such as organizing exhibits, preparing witness binders and assembling jury instructions.
- Drafted letters and prepared legal correspondence for attorneys and legal assistants.
- Handled confidential information with discretion and integrity.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Maintained attorney calendars by keeping track of appointments, meetings and conferences.
Education
Associates Degree - Legal Secretary
International Business College
Indianapolis, IN01-2005
Bachelors Degree - US
Ball State University
Muncie, IN01-2003
Core 40 Diploma - General Studies
Pendleton Heights High
Pendleton, IN01-2000
Skills
- Customer Service
- Product and Service Sales
- Multitasking Strengths
- Time Management
- Sales Training
- Conflict Resolution
- Retail Store Operations
- Inventory Control Procedures
- Administrative tasks
- Growth planning
- Marketing
- Customer relations
Timeline
Sales Representative
Cintas
03.2025 - Current
Key Account Growth Executiive
Gems One Corporation
11.2023 - 12.2024
Sales Consultant
Reis Nichols
07.2018 - 11.2023
Store Manager/Sales
Distinctive Diamonds/Diamonds Direct
10.2013 - 06.2018
Store Manager/Sales Associate
Kay Jewelers-Sterling Inc
09.2006 - 09.2013
Legal Secretary
Bradburn & Cloyd Law Firm
01.2005 - 08.2006
Associates Degree - Legal Secretary
International Business College
Bachelors Degree - US
Ball State University
Core 40 Diploma - General Studies
Pendleton Heights High