Tracy Nash
Indianapolis,IN
Summary
Adept at training managers to improve employee relations, increase understanding of legal requirements and effectively motivate employees and strengthen relationships at all levels. Articulate, inspiring and hands-on leader with strengths in program management, process improvement and data analytics. Forward-thinking, results-driven and focused on facilitating relationships and collaboration between diverse employees and departments in order to accomplish common goals.
Overview
8
8
years of professional experience
Work History
Team Member Relations Specialist
Potawatomi Hotel & Casino
Milwaukee , WI
06.2018 - 12.2023
- Devised robust training programs to strengthen investigatory skills, legal understanding, and motivational strategies.
- Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
- Developed performance metrics and dashboard interfaces to keep track of internal benchmarking and progress against goals.
- Analyzed exit interview data to identify trends in employee dissatisfaction, informing strategic efforts to improve overall morale.
- Implemented proactive measures to address potential employee grievances before they escalated into larger conflicts or legal disputes.
- Answered management and employee questions, interpreted contracts and resolved issues.
- Collaborated with management to develop strategies for addressing employee concerns, resulting in more positive work environment.
- Streamlined HR processes for improved efficiency, including updating policies and procedures manuals.
- Served as liaison between employees and management, fostering open lines of communication for addressing concerns promptly.
- Designed effective onboarding programs for new hires, expediting their integration into company culture while minimizing time-to-productivity ratios.
- Assisted with development of performance improvement plans for underperforming employees, ultimately leading to higher levels of job satisfaction and retention rates.
- Developed and delivered training sessions on topics such as diversity, harassment prevention, and workplace ethics, promoting culture of inclusion and respect.
- Provided ongoing coaching to managers regarding best practices in employee relations, resulting in stronger leadership skills across organization.
- Processed new hires, transfers, and separations.
- Managed investigations into reported workplace incidents, ensuring proper documentation and follow-up actions were taken.
- Negotiated resolutions between employees and managers, fostering better communication and working relationships.
- Reduced turnover rates by identifying areas of concern and addressing employee issues proactively.
- Mediated discussions between employer and employee representatives in attempt to reconcile differences.
- Reduced grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership.
- Designed effective onboarding programs for new hires, expediting their integration into company culture while minimizing time-to-productivity ratios
- Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures
Senior Staffing Specialist
Express Employment Professionals
Milwaukee , WI
10.2015 - 04.2018
- Leveraged data-driven decision making in identifying trends within the staffing market, informing future strategies.
- Coordinated interviews between clients and candidates, ensuring seamless scheduling logistics.
- Continuously monitored performance metrics against established goals, adjusting strategies accordingly for improved outcomes.
- Streamlined recruitment processes for efficiency, reducing time-to-fill for open positions.
- Mentored junior staffing specialists within the team, sharing industry insights and best practices for success.
- Improved client satisfaction by delivering high-quality talent in a timely manner, meeting project deadlines.
- Regularly attended networking events to expand professional connections within the local market, driving referral-based business opportunities.
- Advised clients on best practices for attracting talent through job postings and employer branding initiatives.
- Managed a diverse portfolio of clients in various industries, demonstrating adaptability and industry knowledge.
- Efficiently managed high-volume requisition loads while maintaining excellent attention to detail and responsiveness to client needs.
- Assessed potential risks within the hiring process by conducting thorough background checks on candidates.
- Developed long-lasting relationships with clients and candidates, fostering trust and loyalty.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Hired employees and initiated new hire paperwork process.
- Assisted with writing job postings and job descriptions for boards.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Conducted comprehensive candidate screenings to ensure fit for client requirements and organizational culture
- Increased candidate placement rates by developing strategic staffing plans and collaborating with hiring managers
- Coordinated interviews between clients and candidates, ensuring seamless scheduling logistics
- Efficiently managed high-volume requisition loads while maintaining excellent attention to detail and responsiveness to client needs
- Managed a diverse portfolio of clients in various industries, demonstrating adaptability and industry knowledge
Education
Bachelor of Science - Business Management
IUPUI
Indianapolis, United States12.2025
Skills
- Diversity and Inclusion
- HR background
- Problem-solving abilities
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Attention to Detail
- Time management abilities
- Active Listening
- Professionalism
- Interpersonal Skills
- Relationship Building
Timeline
Team Member Relations Specialist
Potawatomi Hotel & Casino
06.2018 - 12.2023
Senior Staffing Specialist
Express Employment Professionals
10.2015 - 04.2018
Bachelor of Science - Business Management
IUPUI
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