Tracy Tate
Indianapolis,IN
Summary
Detail-oriented professional with extensive experience in dispatch coordination and quality control. Skilled in logistics management and decision-making, consistently ensuring timely deliveries and adherence to safety protocols for optimal operational performance.
Overview
32
32
years of professional experience
Work History
Dispatch Coordinator
USPS
Indianapolis, IN
01.2024 - Current
- Coordinated daily dispatch operations to ensure timely delivery of mail and packages.
- Monitored shipment tracking systems to maintain accurate delivery schedules.
- Assisted in training new staff on dispatch protocols and system navigation.
- Check in drivers.
- Attach trips to drivers.
- Manage yard traffic and place empty trailers in the yard/dock.
- Sign paperwork for HCR supplier/drivers.
- Make sure monitors are working on the dock/update dock doors.
- Walk dock to make sure all safety measures are in place.
Driver
USPS
Indianapolis, IN
03.2023 - 06.2024
- Delivered mail and packages efficiently across designated routes.
- Maintained accurate records of deliveries and pickups using tracking systems.
- Ensured compliance with safety regulations during vehicle operation and handling.
- Keep vehicle clean and properly gassed.
- Report problems with vehicle.
- Do Pms on truck and practicing safe driving.
- Follow procedures while driving the vehicle.
Specimen Accessioner
LabCorp
Indianapolis, IN
12.2020 - 06.2023
- Trained new staff on accessioning procedures and laboratory protocols to enhance team efficiency.
- Streamlined sample labeling processes, reducing errors in specimen identification.
- Collaborated with laboratory personnel to resolve discrepancies in specimen handling and documentation.
- Managed specimen intake and organization to ensure accurate processing and tracking.
- Keep work area clean.
- Enter paperwork in the computer each night and keep training up to date.
Driver
Wayne Township Transportation
Indianapolis, IN
12.2019 - 03.2023
- Conducted routine vehicle inspections to ensure optimal performance and safety standards.
- Ensured compliance with safety regulations during vehicle operation and handling.
- Implemented time management strategies to optimize delivery schedules and reduce delays.
- Responsible for transporting children to and from school and field trips.
- Keep bus clean and gassed.
- Report problems with bus safe driving and do pms on bus.
Driver
Indianapolis Public Schools
Indianapolis, IN
06.2018 - 11.2019
- Ensured compliance with safety regulations during vehicle operation and handling.
- Conducted routine vehicle inspections to ensure optimal performance and safety standards.
- Implemented time management strategies to optimize delivery schedules and reduce delays.
- Responsible for transporting children to and from school and field trips.
- Keep bus clean and gassed.
- Report problems with bus safe driving and do pms on bus.
Driver
Integrity Limousine
Indianapolis, IN
03.2015 - 04.2019
- Transported clients safely and efficiently between locations
- Verify vehicles are ready for pickups and drop-offs.
- Clean and stock vehicles
- Follow safety procedures while driving
Quality Control Technician
Hostess Brands
Indianapolis, IN
05.2015 - 06.2018
- Implemented corrective actions for non-conforming products, improving overall quality control processes.
- Collaborated with production teams to identify and resolve quality issues promptly.
- Led Quality investigations.
- Documentation
- Follow safety guidelines
- Oversee Quality functions of product.
Quality Control Senior Technician
Heartland Food Products Group
Indianapolis, IN
04.2013 - 05.2015
- Led quality assurance initiatives to enhance product safety and compliance with industry standards.
- Streamlined inspection processes, reducing inefficiencies and improving overall workflow within quality control team.
- Mentored junior technicians on best practices for testing procedures and equipment calibration.
- Developed training materials to ensure consistent application of quality control protocols across departments.
- Oversee Quality functions of the Aseptic Manufacturing, Liquid Blending, and Quality Control.
- Responsible for verification checks and retention samples for analysis.
Quality Resource Technician
Medco
Whitestown, IN
06.2010 - 04.2013
- Coordinated equipment maintenance schedules, minimizing downtime and enhancing operational efficiency.
- Developed workflow improvements that streamlined operations and increased team productivity.
- Managed inventory control processes to ensure accurate stock levels and efficient resource allocation.
- Trained new technicians on safety protocols and standard operating procedures, fostering a culture of compliance.
Quality Aassistant
Eli Lilly and Company
Indianapolis, IN
01.2002 - 04.2010
- Conducted quality control assessments to ensure compliance with industry standards.
- Collaborated with cross-functional teams to resolve quality issues effectively.
- Developed and maintained documentation for quality management systems.
- Provide customer service for product returns.
- Manage schedules.
- Track documents for record retention.
Claims Adjuster
Anthem Blue Cross Blue Shield
Indianapolis, IN
09.1994 - 12.2001
- Investigated complex claims through interviews, documentation review, and collaboration with stakeholders.
- Assessed damages and determined appropriate settlement amounts based on industry standards.
- Evaluated insurance claims for compliance with policy provisions and regulatory requirements.
- Developed training materials for new adjusters to enhance team performance and efficiency.
- Adjust claims and pricing.
- Process DME (Durable Medical Equipment) and HOTT (Human Organ Transplant) claims.
Education
Bachelor of Science - Business Administration
Indiana Institute of Technology
Indianapolis, IN11-2011
Skills
- Logistics
- Transportation
- Shuttle Driving
- Scheduling proficiency
- Data entry
- Communication Skills
- Record Keeping
- Operational Coordination
- Problem Solving
- Decision-making
- Customer Service
- Fleet Management
Accomplishments
- CDL Class B
- Passenger Endorsement
- Tanker Endorsement
- Hazmat Endorsement
- School Bus Endorsement
- Liquor License
Timeline
Dispatch Coordinator
USPS
01.2024 - Current
Driver
USPS
03.2023 - 06.2024
Specimen Accessioner
LabCorp
12.2020 - 06.2023
Driver
Wayne Township Transportation
12.2019 - 03.2023
Driver
Indianapolis Public Schools
06.2018 - 11.2019
Quality Control Technician
Hostess Brands
05.2015 - 06.2018
Driver
Integrity Limousine
03.2015 - 04.2019
Quality Control Senior Technician
Heartland Food Products Group
04.2013 - 05.2015
Quality Resource Technician
Medco
06.2010 - 04.2013
Quality Aassistant
Eli Lilly and Company
01.2002 - 04.2010
Claims Adjuster
Anthem Blue Cross Blue Shield
09.1994 - 12.2001
Bachelor of Science - Business Administration
Indiana Institute of Technology