Summary
Overview
Work History
Education
Skills
Timeline
Generic

Travis Boleyn

Leo-Cedarville

Summary

Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

18
18
years of professional experience

Work History

HR Generalist

Continental Automotive- Original Equipment Solutions
10.2023 - Current
  • Supported employee onboarding by preparing orientation materials and facilitating training sessions.
  • Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
  • Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
  • Streamlined HR processes for increased efficiency and reduced administrative workload.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Assisted in recruitment processes by recruiting, scheduling interviews, and coordinating candidate communications including job offers and salary negotiations.
  • As a business partner, launched an initiative to look and manage the Gemba process in a way that drives results, increasing operational effeciencies and changing the culture of the shopfloor and leadership way of working.
  • Assisted in labor relations topics including grievance responses.

Operations Shift Manager

Dreyer's Grand Ice Cream (Nestle)
02.2015 - 05.2023
  • Held progressive roles as Site Trainer (HR), Quality Specialist, and Quality Assurance Supervisor.
  • Oversaw daily operations ensuring adherence to safety and quality standards.
  • Trained and mentored team members on best practices and operational procedures.
  • Implemented process improvements that enhanced workflow efficiency and reduced downtime.
  • Coordinated shift schedules to optimize labor resources while meeting production goals.
  • Analyzed production metrics, identifying trends to support strategic decision-making for operational enhancements.
  • Collaborated with cross-functional teams to identify areas of improvement and implement corrective actions, resulting in higher overall performance.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Reviewed production schedules and streamlined processes.
  • Led a cross-functional nationally based team to address consumer complaints on the billion dollar brand Drumstick, resulting in a reduction of 10 basis points in 6 months.

Sales Representative

State Farm Insurance Inc
07.2014 - 02.2015
  • Cultivated relationships with clients to enhance customer loyalty and retention.
  • Conducted market analysis to identify new sales opportunities and trends.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Led the location team in sales 4 consecutive months.

Field Colleague Trainer

CVS Pharmacy
01.2008 - 07.2014
  • Held progressive roles as Pharmacy Technician and Lead Technician.
  • Developed and delivered training programs to enhance team performance and knowledge retention.
  • Assessed training needs through collaboration with management and staff feedback.
  • Evaluated training effectiveness using participant feedback and performance metrics, resulting in best in State compliance rate of 98%.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Facilitated workshops on advanced communication skills, significantly improving team collaboration.

Education

MBA - Focus in Human Resources

Purdue University Fort Wayne
Fort Wayne
05-2022

Bachelor of Science - Secondary Education

Indiana University Fort Wayne
Fort Wayne, IN
05-2010

Skills

  • Team Leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Staff training and development
  • Relationship building
  • Strategic planning
  • Operations management
  • Project management
  • Cross-functional teamwork

Timeline

HR Generalist

Continental Automotive- Original Equipment Solutions
10.2023 - Current

Operations Shift Manager

Dreyer's Grand Ice Cream (Nestle)
02.2015 - 05.2023

Sales Representative

State Farm Insurance Inc
07.2014 - 02.2015

Field Colleague Trainer

CVS Pharmacy
01.2008 - 07.2014

MBA - Focus in Human Resources

Purdue University Fort Wayne

Bachelor of Science - Secondary Education

Indiana University Fort Wayne

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Travis Boleyn