Travis Farnworth
New Delhi
Summary
Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Sales Executive
Benchmark Sales Pvt Ltd.
Noida & Gurgaon
02.2023 - Current
- Working with Benchmark Sales for an Australian sales process
- Outbound Sales – Calling Australian customers and giving them a free comparison on electricity and gas bills
- Handled soup calls and closed sales calls
- Training and learning development for the new agents
- Identified customer needs by asking questions and advising on best solutions
- Negotiated terms of sales agreements and developed contracts to successfully close sales
- Assigned qualified leads to field sales team for further development and closure.
Operations Sales Rep IV
Telus International
Noida
08.2022 - 01.2023
- Worked at Telus International India for a period of 4 months
- Canadian outbound Sales (CSS)
- Outbound calling, dealing with Canadian customers to add a new line or get a new connected device like Smart watches or Tablets
- Presented products and services to prospective and existing customers to meet client needs
- Improved overall customer purchasing experiences to promote steady revenue
- Greeted and assisted customers to foster positive experiences.
Customer Service Executive
Travel Corners
New Delhi
09.2020 - 03.2022
- Worked at Travel Corners for a period of 18 months
- US inbound & outbound calls
- Inbound 80% and Outbound 20%, dealing with customer queries, adding a special request
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Sales Executive
Telemids Infotech Pvt Ltd
New Delhi
09.2019 - 08.2020
- Worked with Teleminds Infotech for a period of 11 months
- Outbound Sales – Calling Australian customers and giving them a free comparison on electricity and gas bills
- Handled soup calls and closed sales calls
- Training and learning development for the new agents
- Identified customer needs by asking questions and advising on best solutions
- Negotiated terms of sales agreements and developed contracts to successfully close sales
- Assigned qualified leads to field sales team for further development and closure.
Sales Executive
Global Sales Force BPO LLP
New Delhi
02.2017 - 07.2019
- Worked with Global Sales Force BPO LLP for a period of 27 months
- Outbound Sales – Calling Australian customers and giving them a free comparison on electricity and gas bills
- Handled soup calls and closed sales calls
- Training and learning development for the new agents
- Listened to customer needs to identify and recommend best products and services
- Cold calling and networking to sell products and services
- Conducted market research to identify selling possibilities and evaluate customer needs.
Education
Class XII -
01.2007
Class X -
01.2005
Skills
- Professional Networking
- Sales Expertise
- Upselling Strategies
- Sales Follow-Up
- Product Promotions
- Sales Planning
- Exceeds Sales Goals
- Sales Strategy
- Sales Team Leadership
Spouse Name
Caroline Amanda Farnworth
Personal Information
- Father's Name: George Farnworth
- Mother's Name: Joanna Farnworth
- Date of Birth: 04/25/88
- Marital Status: Married
Languages
- English
- Hindi
Languages
English
First Language
Hindi
Proficient (C2)
C2
References
References available upon request.
Timeline
Sales Executive
Benchmark Sales Pvt Ltd.
02.2023 - Current
Operations Sales Rep IV
Telus International
08.2022 - 01.2023
Customer Service Executive
Travel Corners
09.2020 - 03.2022
Sales Executive
Telemids Infotech Pvt Ltd
09.2019 - 08.2020
Sales Executive
Global Sales Force BPO LLP
02.2017 - 07.2019
Class XII -
Class X -
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