Travis Fleetwood
Osceola
Summary
Customer-focused Customer Account Specialist known for exceptional productivity and efficiency in task completion. Skilled in client relationship management, problem resolution, and process optimization. Excel at communication, teamwork, and adaptability, ensuring seamless service delivery and enhanced customer satisfaction.
Overview
9
9
years of professional experience
Work History
Customer Account Specialist
Fastenal
Goshen
01.2021 - Current
- Developed and implemented account strategies that increased customer retention.
- Managed inventory levels across multiple warehouse locations, ensuring optimal stock quantities.
- Coordinated with external vendors on product sourcing and pricing details.
- Reviewed purchase orders and ensured accuracy of information, such as pricing, payment terms and delivery dates.
- Monitored and forecasted upcoming levels of demand to maintain optimal inventory levels.
Contractor's Assistant
Rustic Rocks
Elkhart
05.2016 - 12.2020
- Provided support in the construction of retaining walls and other structures related to landscape design.
- Worked collaboratively with coworkers in order to complete projects efficiently and accurately within set timeframe.
- Accurately measured and cut pavers using a masonry saw.
- Constructed outdoor fire pits, fireplaces, barbecues, and outdoor kitchens.
Education
Bachelor of Science - Sports Management
Olivet Nazarene University
Bourbonnais, IL08-2018
Skills
- Customer relationship management
- Account strategy development
- Inventory management
- Purchase order review
- Demand forecasting
- Vendor coordination
- Teamwork
- Analytical and critical thinking
Affiliations
- Local Soccer and Volleyball Player
- Educational Tour Chaperone for high school trips abroad
Languages
Japanese
Elementary
Timeline
Customer Account Specialist
Fastenal
01.2021 - Current
Contractor's Assistant
Rustic Rocks
05.2016 - 12.2020
Bachelor of Science - Sports Management
Olivet Nazarene University
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