Travis jackson
Elkhart
Summary
I have served our country in the United States Army for 10 years. I went to college for Criminal Justice at Indiana University. I served for 5.5 years in the Indiana Department of Corrections with adults and juveniles. Now I have spent 9 years as a Water and Sewer Technician for the City of Goshen in Indiana. I show up early and I learn fast and I believe with all of my life's experiences I can be a great asset to your organization.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Water Technician
City of Goshen
Goshen
03.2017 - Current
- Monitored water quality through regular sampling and testing procedures.
- Operated and maintained water treatment equipment and machinery.
- Conducted inspections of water distribution systems for leaks and repairs.
- Installed water,sewer, and fire taps for new construction.
- Located water and sewer utilities for 811 dig orders.
- I have a CDL B drivers license and drove dump trucks and vactor.
- Worked a hydroexcuvator.
- Did a lot of concrete side walks and driveways.
- Installed new water and sewer taps for residential and commercial property.
- Can run a bobcat and loader
- Assisted in compliance with local, state, and federal water regulations.
- Responded to customer inquiries regarding water services promptly.
- Handled customers' emergency needs to resolve water problems and resulting damages.
- Maintained control of equipment, supplies and vehicles used in water services.
- Removed old, broken and unsafe water piping and fixtures with expert demolition skills.
- Managed water recovery and control services by detecting leaks, tracing problems and testing flow.
- Performed regular inspections of storage tanks, pipelines, valves, and hydrants for signs of corrosion or leakage.
- Assisted with sewer line installations and inspections.
- Used forklifts, pumping equipment and air compressors frequently.
- Trained newly hired employees regarding plant equipment operation and industry standards.
- Maintained, repaired and lubricated equipment.
Corrections Officer
State of Indiana Department of Correction
La Porte
10.2011 - 03.2017
- Supervised daily activities of inmates in correctional facilities.
- Conducted security checks and monitored surveillance systems.
- Enforced rules and regulations to maintain order within the facility.
- Collaborated with law enforcement and emergency services during incidents.
- Implemented safety procedures to ensure staff and inmate protection.
- Documented inmate behavior and reported incidents to management.
- Trained new officers on protocols and emergency response procedures.
- Responded quickly and appropriately to emergency situations that may arise within the facility.
- Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Attended regular trainings and maintained appropriate certifications.
- Maintained daily logs of shift activity.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Conducted cell and illegal substance checks.
- Observed daily operations throughout the facility for compliance with standards set forth by governing bodies.
- Maintained correct physical head count for inmates.
- Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
- Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
- Observed and directed inmates during recreation, visits, telephone, and shower time.
- Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
- Assisted in restraining violent and unruly inmates.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Maintained communications with staff and inmate body to maintain safe, effective prison environment.
- Participated in regular training sessions to stay up-to-date on departmental policies and procedures related to corrections work.
- Initiated disciplinary action when necessary, following established procedures for documenting violations and infractions.
- Intervened during conflicts between inmates, utilizing de-escalation techniques when possible.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Maintained accurate logs detailing inmate movements both inside and outside the facility.
- Maintained appropriate control, security and well-being over those detained.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Maintained custody and control of inmates housed in maximum security unit.
- Enforced rules concerning visitation rights among family members and friends of incarcerated individuals.
- Directed visitor sign-in, documenting processes, and completing appropriate visitation logs.
- Detected potential threats and quickly defused conflicts.
- Inspected cells and conducted random searches of common areas.
- Applied non-violent response tools and physical restraint during problematic situations.
- Supervised offender work assignments and evaluated performance for compliance with standard regulations.
- Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
- Distributed commissary items and dispensed prescribed medication to prisoners.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Served meals and dispensed medications to inmates.
- Worked at the Indiana State Prison Michigan City and was in charge of Death Row and other cell houses.
- Supervised youth in detention, ensuring safety and security at all times.
- Conducted regular inspections to maintain facility compliance with regulations.
- Collaborated with social workers to address youths' emotional and psychological needs.
- Designed and implemented behavioral management plans for individual residents.
- Facilitated group activities to promote social skills and positive interactions among residents.
- Documented incidents and maintained accurate records of resident behavior and progress.
- Trained new staff on safety protocols and effective engagement techniques with youth.
- Mediated conflicts between residents to foster a peaceful environment within the facility.
- Completed daily reports.
- Facilitated communication between detainees and their families when appropriate.
- Informed detained youths about available services that could assist them upon release.
- Provided guidance regarding legal rights and responsibilities of juvenile offenders.
- Helped facilitate transition back into society by providing resources such as job placement assistance or housing referrals.
- Patrolled correctional facility to ensure it's clean, secure and maintained.
- Observed and recorded progress of each juvenile offender.
- Followed medical orders and dispensed medications, when needed.
- Provided emotional and physical support to juveniles in detention facilities.
- Developed relationships with both staff members and inmates in order to provide an open line of communication.
- Monitored detainees for compliance with regulations, safety protocols, and behavior standards.
- Organized educational programs for detained juveniles to help them prepare for life after release from detention centers.
- Ensured a safe environment was maintained within the facility at all times.
- Adhered to all laws pertaining to the confinement of minors in a detention center.
- Assisted with resolving disputes between detainees peacefully.
- Maintained records of individual detainees' progress and behavior while in custody.
- Performed administrative tasks such as filing paperwork and updating records.
- Transported juvenile detainees to court hearings or other appointments as required.
- Reported incidents of misconduct or violations of policy to supervisors.
- Assisted in developing rehabilitation plans for juvenile offenders.
- Performed head counts, checking cells for missing inmates.
- Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
- Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
- Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
- Conducted fire, safety and sanitation inspections.
- Issued clothing, tools and other authorized items to inmates.
- Implemented defensive tactics and physical restraints to maintain safety and security of facility.
- Guarded facility entrances to screen visitors.
- Used appropriate means to discipline prisoners.
- Maintained records of prisoners' identification and charges.
- Conducted investigations of crimes committed within prison.
Military Police Officer
United States Army
Fort Riley North
12.1998 - 02.2008
- Enforced laws and regulations to maintain order and safety in military installations.
- Conducted investigations into criminal activities and reported findings to superiors.
- Collaborated with local law enforcement agencies during joint operations and training exercises.
- Served the United States Army from 1998 till 2008 as a Military Police Officer, Medic, and Finance Officer.
- Managed security operations during high-profile events and dignitary visits.
- Trained new personnel on protocols, procedures, and use of equipment.
- Patrolled designated areas to deter criminal activity and ensure personnel safety.
- Prepared detailed reports on incidents, arrests, and daily activities for command review.
- Responded swiftly to emergencies, providing first aid and coordinating assistance as needed.
- Maintained weapons qualifications through regular firearms training exercises.
- Enforced military laws and regulations.
- Adhered to all state and federal laws while performing duties as a Military Police Officer.
- Provided physical security and law enforcement services to military personnel, facilities, and resources.
- Responded to emergency situations such as natural disasters or civil disturbances.
- Completed regular patrols of assigned areas within operations areas.
- Participated in daily briefings with senior command staff to discuss current operations and any new directives from higher headquarters.
- Interacted with members of the public in a professional manner while representing the US Army.
- Conducted random checks of personnel identification cards for security purposes.
- Supervised military police activities including patrol operations, traffic control points, and special events.
- Coordinated with local law enforcement agencies during joint operations.
- Composed reports on daily activities and incidents, which encompassed theft, and damage to property, presence of unauthorized individuals and other unexpected situations.
- Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
- Diffused hostile situations with effective negotiation techniques.
- Provided crowd control during large public events or demonstrations.
- Developed plans for responding to terrorist incidents or other high-risk scenarios.
- Performed inspections of work areas to ensure safety standards are met and maintained.
- Traveled to foreign territories to set up and defend military camps.
- Conducted investigations of criminal activity related to the US military.
- Prepared detailed reports on investigations and other police activities.
- Provided 24-hour armed internal security for multiple events by monitoring security equipment and operational logbooks to control building access.
- Facilitated conflict-resolution by implementing protocols and investigating issues through resolution.
- Investigated complaints from military personnel regarding alleged violations of UCMJ or other regulations.
- Mitigated risk with immediate emergency response security.
- Monitored and investigated suspicious persons, situations and unusual activities.
- Managed law enforcement, criminal investigations, safety protocols and civil disturbances.
- Improved overall operations planning efficiency by appropriately supervising dispatch movement during security incidents.
- Coordinated with legal, medical, and mental health professionals to address the needs of victims and suspects.
- Responded to emergency calls for service, providing immediate assistance and coordinating with other emergency response teams as necessary.
- Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
- Partnered with team members to implement service initiatives and achieve team objectives.
- Maintained safe and secure environments for court proceedings.
Education
Some College (No Degree) - Criminal Justice
Indiana University
South Bend, INSkills
- Water quality testing
- Maintenance management
- Equipment operation
- Leak detection
- Infrastructure inspection
- Customer service
- Project coordination
- Utility mapping
- Problem solving
- Effective communication
- Safety management
- Team leadership
- Employee training
- Emergency response
- Problem-solving capacity
- Documentation accuracy
- GIS mapping
- Water quality regulations
- Policy and procedure implementation
- Safety procedures
- Water distribution
- Valve rebuilding
- Potable water expertise
- Documentation skills
- Preventive Maintenance
- Valve operation
- Critical thinking
Certification
CDL B drivers license
Timeline
Water Technician
City of Goshen
03.2017 - Current
Corrections Officer
State of Indiana Department of Correction
10.2011 - 03.2017
Military Police Officer
United States Army
12.1998 - 02.2008
Some College (No Degree) - Criminal Justice
Indiana University