Travon Tisdale
Liberty Group
Evansville
10
years of professional experience
“Motivated professional with 3+ years in customer support, eager to bring strong communication and conflict resolution skills to a growing team.”
Work History
Maintenance Technician
2 Years 7 Months- Conducted routine maintenance on HVAC systems to ensure optimal performance and efficiency.
- Troubleshot electrical and plumbing issues, implementing effective solutions to minimize downtime.
- Collaborated with team members to complete preventive maintenance schedules, enhancing equipment reliability.
- Inspected building systems regularly, identifying potential hazards and addressing them proactively.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
E3
1 Year 8 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Execute Orders: Follow direct instructions from NCOs (Sergeants) and officers accurately and safely.
- Maintain Equipment: Keep assigned gear, weapons, vehicles, or technical systems clean, operational, and mission-ready.
- Perform Job Specialization: Apply the specific technical skills learned during initial entry training to support the unit’s mission.
- Support the Team: Assist team members during drills, field training exercises, and state or federal deployments
Customer Service Representative
2 Years 6 Months- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Educated customers about billing, payment processing and support policies and procedures.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Managed monthly billing cycles, ensuring compliance with established policies and procedures.
- Maintained strict confidentiality with all personal data as per company guidelines.
Patient Intake Coordinator
2 Years 11 Months- Managed high call volumes while maintaining professionalism and effectively addressing inquiries related to appointments, billing, insurance coverage, and general questions about the facility's services.
- Managed high call volumes while maintaining professionalism and effectively addressing inquiries related to appointments, billing, insurance coverage, and general questions about the facility's services.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Maintained accurate and up-to-date client records.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations at all times.
Education
High School Diploma
Skills
Communication Skills
Self Motivated
Safety awareness
Electrical troubleshooting
HVAC maintenance
Mechanical repair
Fault diagnosis
Timeline
Maintenance Technician
Liberty Group
05.2023 - 12.2025Read More
E3
Army National Guard
08.2021 - 04.2023Read More
Customer Service Representative
Sitel
01.2019 - 07.2021Read More
Patient Intake Coordinator
Concentrix
01.2016 - 12.2018Read More
Rockdale High School
High School Diploma
Read More