Tresa DeNean Williams
Indianapolis
Summary
- Broad professional experience in administrative assistance, light industrial warehouse, beauty consultation, and customer service
- Highly motivated. confident apt for quick study, attention to detail, excellent interpersonal skills. task management, communications, and computer operations
Efficient Delivery Associate known for high productivity and ability to complete tasks swiftly. Possess specialized skills in route optimization, time management, and customer service. Excel at communication, problem-solving, and adaptability, ensuring seamless delivery operations and positive client interactions.
Overview
4
4
years of professional experience
Work History
Market Delivery Associate
Lowes
Greenwood
06.2023 - Current
- Answering incoming calls and responding to inquiries about Lowe's products, services, and policies. supports the in-home delivery process by managing order changes, resolving customer issues, communicating with customers and logistics partners, and working with internal teams and order management systems to ensure business results and positive delivery experiences. Utilize knowledge of Home Delivery XDT operations and work on alerts and queues using multiple order management systems. Communicate and collaborate with 3pl service providers. & Lowe’s Supply Chain teams, and distribution nodes to manage delivery operations. Demonstrate effective problem-solving skills, especially when addressing escalated issues or complaints with customers and 3PL partners
Warehouse Associate
Express Temp Agency
Indianapolis
01.2022 - 05.2023
- Receive and process incoming stock and materials. Pick and fill orders from stock. Pack and ship orders. Managed and organize inventory. Operate warehouse equipment such as forklifts and pallet jacks. Maintain a clean and safe working environment. Perform other duties as assigned.
Education
Certified Cosmetology Instructor -
Capri Beauty School
Chicago01.2002
Licensed Cosmetologist -
Capri Beauty School
Chicago, Illinois01.1999
Associates of Arts Degree - Business Administration
Metropolitan Business College
Evergreen Park, Illinois01-1989
Skills
- Efficient navigation
- Deadline adherence
- Call center operations background
- Route planning
- Load securing
- Package handling
Timeline
Market Delivery Associate
Lowes
06.2023 - Current
Warehouse Associate
Express Temp Agency
01.2022 - 05.2023
Certified Cosmetology Instructor -
Capri Beauty School
Licensed Cosmetologist -
Capri Beauty School
Associates of Arts Degree - Business Administration
Metropolitan Business College
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