Treston Sequeira
Bardez
Summary
Dynamic professional with extensive experience in logistics and casino operations, notably at Freight and Distance. Proven track record in shipment coordination and customs compliance, coupled with strong leadership and staff training abilities. Successfully managed teams of over 100, enhancing operational efficiency and customer satisfaction through strategic planning and problem-solving.
Overview
18
18
years of professional experience
Work History
Freight Forwarder
Freight and Distance
Punjab
01.2025 - 01.2026
- Coordinated shipments to ensure timely delivery and compliance with regulations.
- Managed documentation for import and export processes to streamline operations.
- Communicated with carriers and clients to resolve shipment issues efficiently.
- Scheduled pickups and deliveries to optimize logistics and resource allocation.
- Maintained accurate records of shipments, costs, and customer communications.
- Collaborated with customs brokers to facilitate smooth customs clearance processes.
- Assisted in tracking shipment status using logistics management software tools.
- Developed relationships with vendors to enhance service quality and reliability.
- Organized transportation of goods by air, sea or land to meet customer requirements.
- Resolved any issues that arose during the freight forwarding process in a timely manner.
- Responded promptly to customer inquiries related to freight forwarding services provided.
- Coordinated with overseas agents regarding documentation preparation and cargo tracking.
- Ensured accurate completion of all required paperwork including bills of lading, commercial invoices, packing lists, insurance certificates.
- Scheduled pick-ups and deliveries according to customer needs while optimizing transit times.
- Developed and maintained relationships with suppliers, carriers, and customers to ensure efficient freight forwarding services.
- Monitored the arrival of shipments and ensured documents were in compliance with customs regulations.
- Managed customs clearance processes on behalf of clients while adhering to local laws and regulations.
- Reviewed invoices for accuracy and prepared billing documents for clients.
- Negotiated competitive rates from carriers to reduce costs associated with shipping operations.
- Provided guidance on routing options available based on client preferences and budget constraints.
- Performed data entry duties such as updating shipment information into company systems.
- Maintained records of incoming and outgoing shipments including weight, volume, cost.
- Analyzed market trends in order to recommend suitable solutions for customers' logistics requirements.
- Processed import and export documentation for customs compliance.
- Communicated with clients to clarify shipment details and requirements.
- Maintained records of shipments and transactions for auditing purposes.
- Reviewed tariffs and regulations to ensure accurate duty assessments.
- Coordinated with government agencies to resolve customs issues promptly.
- Assisted clients in interpreting customs laws and procedures effectively.
CASINO PIT MANAGER / SUPERVISOR
Global Casino Operations
05.2023 - 08.2024
- Increased customer retention through personalized interactions with VIP guests, addressing any special requests or concerns.
- Implemented measures to maintain gaming integrity, protecting the casino from potential losses due to cheating or fraud.
- Evaluated dealer performance regularly through observations and coaching sessions, ensuring consistency in gaming procedures and customer service.
- Provided valuable input during management meetings on improving overall casino operations based on feedback from both staff members and guests.
- Developed training programs for new employees, streamlining their onboarding process and reducing turnover rates.
- Played an active role in recruiting new talent for the pit staff team through participation in hiring events and conducting interviews.
- Improved operational efficiency by implementing effective procedures for opening and closing daily activities at the casino pit area.
- Monitored table games to identify opportunities for process improvements, increasing overall efficiency.
- Coordinated staff schedules, rotations and breaks.
- Monitored gaming operations continuously to check on dealers and players.
CASINO SUPERVISOR
Jalesh Cruise Lines
11.2019 - 03.2021
- Understanding and editing the procedure and policies and implementing them for the benefits of the company
- Develop plans and programs and service of the industry
- Maximize the revenue and keep an eye on the hold percentage
- Circulate and observe the overall operation
- Ensure that station and position are covered for each shifts
- Monitor operation and ensure that house rules are followed and that employees provide prompt and courteous service
- Observes gamblers behavior and signs of cheating such as marking, switching it counting cards and notify security staff of suspected cheating
- Communicate with management or other staff to resolve problems
- Greet customers and ask about the quality of service they are receiving
- Monitor and verify cash counting, wrapping and distribution of the currency and coins
- Determine how many gaming tables to open each day schedule staffs accordingly
- Performs all the counts and verify the child bank and and the main bank according to company standards
- Conducting and audit when needed on the main bank and the child bank, jackpot audit also included
- Organizing Poker tournaments and Blackjack and handling the promotions
- Evaluate casino staff performance and prepare written evaluation.
CASINO SUPERVISOR
CARNIVAL CRUISE LINE
02.2008 - 03.2018
- Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck
- Watched closely to catch errors and notified surveillance of irregularities
- Monitored chips purchases, table inventories and player win ratios
- Trained employees in procedures, compliance standards and strategies for accomplishing objectives
- Monitored game operations to enforce house rules as well as tribal, state and federal regulations
- Efficiently managed accurate money transfers and protected transactions with standardized procedures
- Met coverage demands by moving dealers around and reorganizing strategies based on current needs
- Enforced safety rules and reported or remove safety hazards as well as underage, intoxicated or disruptive guests
- Enhanced control systems and monitoring procedures to maintain game compliance with company standards
- Watched gamblers on floor to isolate cheaters by identifying behaviors such as counting or marking cards
- Minimized losses by setting and enforcing bank levels and table limits by game type
- Boosted customer loyalty by offering consistent gaming standards and closely controlling dealers
- Performed minor repairs or made adjustments to slot machines, resolving problems such as machine tilts and coin jams
- Eliminated customer service issues by quickly resolving disputes and correcting problems
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
CASINO PIT MANAGER
Delta Corp ( Deltin Casino )
10.2021
- Monitors and guides departmental personnel in the performance of their job assignment insuring their adherence to company and department policies and procedures State regulations
- Responsible for controlling and scheduling of staff
- Reports shift activity on a daily basis and coordinates with other shifts
- Assists in staff selection
- Assists the Casino Operations Manager with carrying out policy, setting procedures and developing personnel in keeping with departmental objectives
- Work closely with all departments
- Monitoring Win / Loss of Gaming Floor
- Managing more than 100 staff on Floor.
Education
Fundamental of Project Management
06.2022
St Thomas Higher Secondary
03.2005
Skills
- Problem solving
- Business development
- Managed staff of more than 50
- Coaching
- Leadership
- Strategic Planning
- Shipment coordination
- Customs compliance
- Documentation management
- Logistics optimization
- Staff training
Hobbies and Interests
- Badminton
- Volleyball
- Football
- Table tennis
- CrossFit
- MMA
Personal Information
- Place of Birth: Mapuca
- Date of Birth: 01/22/85
- Nationality: Indian
Timeline
Freight Forwarder
Freight and Distance
01.2025 - 01.2026
CASINO PIT MANAGER / SUPERVISOR
Global Casino Operations
05.2023 - 08.2024
CASINO PIT MANAGER
Delta Corp ( Deltin Casino )
10.2021
CASINO SUPERVISOR
Jalesh Cruise Lines
11.2019 - 03.2021
CASINO SUPERVISOR
CARNIVAL CRUISE LINE
02.2008 - 03.2018
Fundamental of Project Management
St Thomas Higher Secondary