Trevor Chapin
Indianapolis
Summary
Experienced sales expert prepared for continued leadership roles. Able to predict, evaluate, and meet the specific needs of customers while maintaining an efficient use of time on other tasks. Strong focus on team collaboration to guide staff and meet growing revenue targets. Known for strategic planning and effective cross-location communication, complex tasks do not disrupt my day. Skilled in quick learning and adaptability, I have a strong desire to consistently learn and grow in my role.
Overview
13
13
years of professional experience
Work History
Sales Manager
Total Offroad & More
09.2023 - Current
- Maintained local and national vendor and supplier relationships and lines of communication, ensuring timely product delivery, issue resolution, and target pricing terms for smooth day-to-day operations.
- Created and led product training demonstrations, customer awareness events, branding guides and logos, and CRM acquisition and follow-up initiatives to boost sales people's knowledgeability and store revenues.
- Handled B2C and B2B customer relations and technical issues, enabling quick resolution and client satisfaction.
- Overcame objections from potential customers by addressing concerns effectively and offering customized solutions tailored to their unique needs and budget.
Sales Manager
4 Wheel Parts (TAP)
05.2020 - 09.2023
- Maintained a clean, safe, and organized store environment to enhance the customer experience by leading and working alongside salespeople and other employees to distribute and share the workload.
- Oversaw daily cash intake, deposit records, and reconciliations, ensuring accurate financial reporting and eliminating discrepancies.
- Completed in-depth annual in addition to regular weekly inventory counts to verify stock levels, address disparities, and forecast future needs while reducing cost of lingering overhead.
- Managed interviewing new sales prospects, scheduling staff shifts for proper coverage, and conducting annual performance evaluations for continued staff training and development on product knowledge and customer facing skills.
Assistant Manager
Sam's Club Tire & Battery
06.2016 - 04.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Collaborated with other departments to align training programs and staff schedules with store-wide goals and objectives.
Training Manager
Geist Marina
12.2011 - 05.2016
- Trained new hires to perform cross-training exercises with experienced workers during probationary period.
- Delegated day-to-day tasks provided by different department managers to employees on and off-property to successfully complete daily responsibilities.
Education
Bachelor of Science - Logistics And Supply Chain Management
Indiana University, Purdue University Indianapolis
High School Diploma -
Hamilton Southeastern High School
Fishers06-2012
Skills
- Customer Relationship Building & Management
- Effective Time Management under Pressure
- Sales Training Creation & Facilitation
- Goal-Oriented Personnel Supervision
- Evaluation & Identification of Continuing Development Opportunities
- Solutions Driven Problem Solving
- Technical Aptitude for Mechanical Systems
- Advanced Microsoft Excel Skills
- Video Conferencing (Teams, Google Meets, Zoom)
Timeline
Sales Manager
Total Offroad & More
09.2023 - Current
Sales Manager
4 Wheel Parts (TAP)
05.2020 - 09.2023
Assistant Manager
Sam's Club Tire & Battery
06.2016 - 04.2020
Training Manager
Geist Marina
12.2011 - 05.2016
Bachelor of Science - Logistics And Supply Chain Management
Indiana University, Purdue University Indianapolis
High School Diploma -
Hamilton Southeastern High School
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