Trevor Langwinski
Lafayette
Summary
Dynamic Team Leader experienced in driving sales and fostering team motivation. Delivered exceptional customer service by managing front desk operations, resolving conflicts, and ensuring guest satisfaction. Organized and proactive retail professional with strong communication skills, prepared for any challenge.
Overview
6
6
years of professional experience
Work History
Front End Supervisor/Cashier
Kroger
West Lafayette
06.2020 - Current
- Supervised daily operations of front-end staff at grocery retail environment.
- Ensured compliance with company policies and safety regulations at the front end.
- Assisted customers with inquiries and resolved issues efficiently and courteously.
- Conducted regular performance evaluations for front-end associates to enhance skills.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Identified opportunities for improvement within the department and developed solutions accordingly.
Education
William Henry Harrison
West Lafayette, INSkills
- Team leadership
- Safety compliance
- Customer interaction
- Problem resolution
- Attention to detail
- Opening and closing procedures
- Staff supervision
- Cash register operation
- Checkout monitoring
- Training and mentoring
- Problem-solving skills
- Listening skills
- Effective planning
- Team supervision
References
References available upon request.
Timeline
Front End Supervisor/Cashier
Kroger
06.2020 - Current
William Henry Harrison