TRIBHUVAN PRAKASH
Aviation
Summary
- Hard-wired to proactively lead and perform at the highest levels Natural Leader Focused on Execution Excellence ~ Analytical Problem Solver ~ Ethical Business Process Developer / Improver ~ Skilled Management ~ and Effective under Pressure ~ Superior Organizational Skills & Work Ethics ~ Customer Focused
- Proactive leader and proverbial "go to" person who knows what needs to be done and takes action; possess rich & extensive experience of nearly 30 years in General Management, Operations - Inflight Services / Cabin Crew and Training & Development
- Awarded Great Manager India for the year 2020 by People Business and ECONOMIC TIMES.COM
- Distinction of being associated with reputed airline groups' viz. IndiGo Airlines; SpiceJet Airlines Air Sahara and Modiluft Airlines; comprehensive experience in Conceptualizing and implementing strategic initiatives creating business development procedures, service standards, operational policies and guidelines for maintaining quality & hygiene standards in airlines process; clear understanding & experience of operating unit as a separate profit center
- Intuitive, analytical, and strategic gift of "seeing the invisible"- of knowing how to improve business processes and motivate teams to create the highest levels of efficiency and productivity
- Hands-on experience in developing lines of communication with departments and individuals required to complete assigned projects; monitoring Crew Health, Welfare & Morale, making recommendations on improvement programs
- Excellence in coordinating with Crew Resources in maintaining flight schedules for Cabin crew. Proficiency in assessing as well as recognizing, respecting & nurturing the creative potential of each resource using different sources of evidence and responding to all queries in a spontaneous manner
- Instrumental in spear heading a team of trainers and extending support through mentoring, observing and providing feedback as a Team Leader
- An efficient communicator, negotiator & proactive planner with strong analytical, problem solving and organizational abilities
Overview
21
21
years of professional experience
9
9
Certifications
Work History
Associate Vice President In-flight (Cabin Crew)
IndiGo Airlines
10.2011
- Spearheading wide gamut of tasks viz
- In-flight Operations, Crew Welfare & Administration, Customer Safety & Service with total strength of 148 subordinates (38 direct reports); ensuring all aspects of online cabin attendants (approximately 10000), thereby meeting the statutory and aviation industry standards
General Manager In-flight Services (Cabin Crew)
Spirelet Airlines
03.2009 - 10.2011
- Recruited & developed a team of efficient cabin crew members; ensured their performance meet the company standards
Manager - Corporate Leaning and Development
IndiGo Airlines
04.2006 - 03.2009
- Oversaw the In-flight Training of the Cabin Crew in all aspects of Safety & Customer Service; mentored a team of 7 instructors with an aim to train the on line cabin attendants fulfilling the statutory requirements
Assistant Manager: Cabin crew (Air Sahara - Dual role as an Instructor & Cabin Crew)
Air Sahara
04.1996 - 04.2006
Senior Sales Executive
Modiluft Airline
12.1993 - 04.1996
Executive Floor Host
Hilton International Kensington
07.1990 - 04.1993
Skills
Team Leadership
Problem-Solving
Employee Motivation
Team Building & Leadership
Operations Management
Project Management
Customer Relations Management
Effective Communication
Business Leadership
Administrative Management
Customer Service
Team building
Project Management
Certification
Flight Safety Instructor for Cabin Crew: Airbus 318/319/320/321(License from Airbus)
Educationcredentials
Diploma in Hotel Management, 1990, International Study Centre, England (UK)
Personal Information
Date of Birth: 01/13/71
Languages
English
Hindi
Hindi
Timeline
Associate Vice President In-flight (Cabin Crew)
IndiGo Airlines
10.2011
General Manager In-flight Services (Cabin Crew)
Spirelet Airlines
03.2009 - 10.2011
Manager - Corporate Leaning and Development
IndiGo Airlines
04.2006 - 03.2009
Assistant Manager: Cabin crew (Air Sahara - Dual role as an Instructor & Cabin Crew)
Air Sahara
04.1996 - 04.2006
Senior Sales Executive
Modiluft Airline
12.1993 - 04.1996
Executive Floor Host
Hilton International Kensington
07.1990 - 04.1993