Tricia LaLiberte
Noblesville
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Credit Risk Analyst
Veritiv Operating
08.2024 - 04.2025
- Prepared detailed reports on portfolio performance, highlighting areas of concern and suggesting possible solutions for improvement.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
- Collaborated with other teams to identify and mitigate risks impacting organization.
Market Sales Agent
Allstate Insurance Co
11.2022 - 08.2024
- Developed customer relationships and ensured satisfaction with services.
- Upsold additional products or services when appropriate in order to meet sales goals.
- Analyzed market trends in order to identify potential areas for new business opportunities.
- Organized promotional events such as trade shows conferences.
- Prepared and delivered sales presentations.
Mortgage Loan Officer
1st Signature Lending
11.2020 - 11.2022
- Provided guidance on various types of mortgages such as FHA loans, VA loans, conventional loans.
- Developed relationships with real estate agents, builders and other referral sources in order to generate business leads.
- Interacted with title companies, attorneys, surveyors and other third parties involved in the loan process.
- Negotiated terms and conditions of loan agreements with borrowers.
- Analyzed new markets and developed referral networks to locate new loan prospects.
Owner
Little Loving Hands
07.2017 - 11.2022
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
- Maintained relationships with existing clients by providing superior customer service.
Risk Manager
NextGear Capital
08.2013 - 07.2017
- Documented findings from audits and investigations into the organization's risk profile accurately and comprehensively.
- Identified, assessed, and reported on risk management issues..
- Developed training programs for staff on risk management processes and best practices.
- Evaluated different repair methodologies to create collision estimates for damages.
- Collaborated with auto body technicians to ensure accurate estimates for labor and materials needed for repairs on repossessed autos and floorplans.
Account Manager - Risk
CNAC Finance- JD Byrider
09.2009 - 06.2014
- Identified opportunities for process improvement within the collections department.
- Managed a portfolio of delinquent accounts and implemented strategies to reduce delinquency.
- Negotiated prices with vendors for parts and supplies used in collision repair work.
- Inspected incoming repossessed vehicles prior to beginning any repair work in order to accurately estimate costs.
- Trained new staff members on proper collection techniques, policies, and procedures.
Education
Bachelor of Science - Business Management
Indiana Institute of Technology
Fort Wayne, INSkills
- Problem-Solving
- Business Development
- Resolving customer issues
- Strong communication abilities
- Professional Networking
- Positive Attitude
- Risk Assessment
- Legal Compliance
- Highly motivated
- Sales background
- Policy Interpretation
- Automobile appraisals
Education and Training
true
Timeline
Credit Risk Analyst
Veritiv Operating
08.2024 - 04.2025
Market Sales Agent
Allstate Insurance Co
11.2022 - 08.2024
Mortgage Loan Officer
1st Signature Lending
11.2020 - 11.2022
Owner
Little Loving Hands
07.2017 - 11.2022
Risk Manager
NextGear Capital
08.2013 - 07.2017
Account Manager - Risk
CNAC Finance- JD Byrider
09.2009 - 06.2014
Bachelor of Science - Business Management
Indiana Institute of Technology
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