Tridip Ghosh
Siliguri
Summary
Dynamic S.C.M. Manager with extensive experience at Vega Circle Mall, excelling in supply chain management and customer relationship management. Proven track record in revenue collections and enhancing operational efficiency. Adept at problem-solving and team collaboration, driving continuous improvement initiatives to meet organizational goals. Proficient in ERP systems and logistics management.
Overview
15
15
years of professional experience
Work History
S.C.M.- Manager
Vega Circle Mall
Siliguri
02.2017 - Current
- Co-ordinations with Mall Incharges, Brand Managers for their requirements regarding operational activities and other queries.
- Handling Purchase Order for any procurement and requisition of the Mall requirement.
- Handling credit control, collections of timely debtors payments of Opex, Utilities, Security deposits with the Accounts & Finance Teams of Mall Brands.
- Maintaining a vital role with the H.O. and Mall managements for smooth efficiency & executions.
- Attending & informing Clients grievances to the Mall authorities by providing information and reports to G.M.-Operations and higher mgmts.(CEO,M.D.).
- Performing other functional roles as per requirements & action plan.
- Vega Circle Mall, has been established as a Prime shopping mall and family destinations of the region offering a lively mix of traditional and international Fashion brands, Entertainment, Food court and Gaming zone and a banquet Hotel in heart of Siliguri.
Key Accounts Executive (K.A.E)
V-Xpress
Vapi
05.2015 - 01.2017
- Customer support and business retention.
- Provide Desp.status to the assigned clients regarding shipment booking, tracking pick-up to delivery at the end-user.
- Giving intimation regarding outstanding and bill payments.
- Daily M.I.S reports as per client necessities.
- Attending ISO audits and other various hub activities as per my S.O.P and availability.
- V-Xpress, a Pan Indian courier company, an unit of V-Trans(I)ltd.
Sr. Executive (Logistics Dept)
ESSDEE ALUMINIUM LTD
Daman
11.2011 - 06.2013
- Entire responsibility regarding dispatch and other related issues, under given S.O.P.
- Conducting disciplinary and grievances investigations and taking appropriate action to address any failures.
- To lead a team in achieving dispatching of the finished goods from the warehouse.(including concerned documents)
- Attending customer queries, for the materials accurate specifications to compliances.
- An fully manufacturer org. of varied packaging material from chocolates wrapper to medicines packaging, and other products, supplied to companies such as Wrigley, Perfetti Van Melle, Nestle India, Cadbury, Cipla, Gsk, Cadilla, Hul, Hill, Sunpharmaceuticals.
Sr. Asst. logistics (LOGISTICS DEPT.)
KKCL (Kewalkiran Clothing Ltd)
02.2011 - 12.2011
- Co-coordinating with managers and sales support regarding order punching and invoice and packing list preparation.
- Giving presentations to new customer and new product launches.
- Preparation documents (permits and excise docs.), co-ordination with transporters, shipments tracking and other concern activities.
- A Clothing Manufacturing Company (Killerjeans, Easies, Lawman, Integriti and lifestyle brand addiction).
Education
MBA - MARKETING(Major)/HUMAN RESOURCES(Minor)
01.2010
BACHELORofBUSINESS ADMINISTRATION (BBA) - HUMANITIES
01.2008
High School - AS PER SYLLABUS
01.2005
Secondary - AS PER SYLLABUS
01.2002
Skills
- Mall Management Operations
- Supply chain management
- Customer relationship management
- Effective communication
- Problem solving
- Team collaboration
- Logistics management
- Outlook
- ERP proficiency
- Procurement expertise
- Supply and demand requirements
- MsWord/Excel/Powerpoint
- Revenue Collections
- Continuous improvement initiatives
Leisure Interest
- Internet surfing
- Listening music
- Exploring new places
- Watching movies
- Shows
- Meeting new people
- Sharing knowledge & experiences
References
Available upon request.
Training
- Performed six sigma for the continuous development of the organization at an initial level.
- Basic Level of Fire & Safety Training session conducted by the Management.
- Attended ISO audits with assigned auditors by the Management.
Disclaimer
I, do hereby declare that the above information are true to my best of knowledge, without tampering any kind of original facts and figures.
Languages
English, Bengali, Hindi, Nepali.
Industrial Exposure
- A comprehensive study on Employees satisfaction level, over the subject matter, human resources on Duncan's Tea Estate, Bagrakote Div. West Bengal, India.
- Project in Kayson Motors a dealer of GM Motors, over the topic of After sales service of GM Motors, Siliguri, W.B. India.
Personal Information
- Father's Name: Late Mr.Pijush Kanti Ghosh
- Date of Birth: 03/07/87
- Nationality: Indian
- Marital Status: Single
Languages
English
Elementary (A2)
A2
Bengali
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Nepali
Beginner
A1
Affiliations
Traveling & Listening Music.
Timeline
S.C.M.- Manager - Vega Circle Mall
02.2017 - Current
Key Accounts Executive (K.A.E) - V-Xpress
05.2015 - 01.2017
Sr. Executive (Logistics Dept) - ESSDEE ALUMINIUM LTD
11.2011 - 06.2013
Sr. Asst. logistics (LOGISTICS DEPT.) - KKCL (Kewalkiran Clothing Ltd)
02.2011 - 12.2011
Camellia School Of Business Management - MBA, MARKETING(Major)/HUMAN RESOURCES(Minor)
NORTHBENGAL UNIVERSITY (N.B.U.) - BACHELORofBUSINESS ADMINISTRATION (BBA), HUMANITIES
Margaret(S.N)English - High School, AS PER SYLLABUS
Margaret(SN)English - Secondary, AS PER SYLLABUS