TRIMURTHULU TIRUMANI
Narsapuram
Summary
Accomplished housekeeping professional with five years of experience in leading international hotels, specializing in cleanliness, guest satisfaction, and staff training. Proven track record of enhancing service quality at prestigious properties such as Ritz-Carlton and Radisson Blu, achieving an impressive 90% guest satisfaction rate while developing robust operational protocols. Expertise in training new employees, overseeing room inspections, and upholding the highest hygiene and safety standards across diverse hospitality environments. Recently completed essential maritime certifications (STCW, STSDSD) and a DG shipping-approved medical, ready to transition skills to shipboard roles while maintaining a commitment to excellence in hospitality—whether on land or at sea.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hotel Cleanliness Expert
The Ritz Carlton JUMEIRAH
01.2025 - 06.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
HOUSEKEEPING ROOM ATTENDANT
The Ritz Carlton
08.2021 - 01.2024
- Taking Care Of ROYAL SUIT & RITZ CARLTON SUIT & RABDAN VILLAS
- Taking Extra Care of VVIP Rooms
- Protect the Privacy and Security of our Guests, my fellow Employees and the company Confidential Information and Assets
- Maintain Professional Appearance( GROOMING ), Language and Behavior
- Being Responsible for Uncompromising levels of cleanliness and creating a safe and accident- free environment
- Handling Guest Complaints
- Create Memorable ,Unique and Personal Experience for the Guest
- Assisted with training new employees on proper cleaning techniques, safety protocols and customer service skills..
- Effectively managed time to complete assigned tasks within designated timeframe.
- Used Buggy carts to transport linens, towels and cleaning supplies around hotel.
- Turndown Service
- Supervised and monitored the performance of housekeeping personnel to ensure high quality standards were meet
- Utilized effective communication skills while interacting with guests
- Continuously updated job knowledge by participating in educational opportunities such as seminars, workshops
- Inspected rooms after being cleaned to ensure all items were properly placed or removed according to established procedures
- Reported Lost & Found
- Reported any maintenance issues to supervisor immediately and followed up to verify resolution.
- Making Towel Arts to Impress the Guest
- Troubleshot minor problems and reported larger technical issues.
- Developed strong working relationships with other departments to ensure smooth Operation
- GAP PERIOD For Marriage & Learning New Career Courses January 2024 - August 2025
- Took a Planned Career Break to Celebrate My Marriage And Acquire Essential Maritime Certifications (STCW, STSDSD), And Strengthening My Readiness For Shipboard Roles.
HOUSEKEEPING ATTENDANT
Radisson Blu
12.2019 - 07.2021
HOUSEKEEPING ATTENDANT
Gold State Hotel
11.2018 - 11.2019
INTERNSHIP
Mango Group of Hotels
08.2017 - 01.2018
Education
BACHELOR DEGREE -
SUN INTERNATIONAL INSTITUTE OF HOTEL MANAGEMENT
01.2018
Skills
- Attention to detail
- VVIP CARE
- Cleaning Expertise
- Deep Cleaning
- Maintain & Follow Hotels Privacy & Security Policies
- Expert in Handling Chemical Equipment
- Ability to Work Under Pressure
- Effective Communication ( Reading &writing & listening)
- Empathy & Problem Solving Skills
- Team Lead
- Critical Thinking& Decision Making
- Cost Control
Accomplishments
- Successfully Managed Australian Cricket Team & Staff Bubble
from ( 2021 october 14 to october24 )
- Received Best Employee of the Month Couple if Times
Certification
- STCW
- STSDSD
- Dg Shipping .Approved Medical Certificate
- Alhosan COVID Vaccine
Languages
Telugu
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Hotel Cleanliness Expert
The Ritz Carlton JUMEIRAH
01.2025 - 06.2025
HOUSEKEEPING ROOM ATTENDANT
The Ritz Carlton
08.2021 - 01.2024
HOUSEKEEPING ATTENDANT
Radisson Blu
12.2019 - 07.2021
HOUSEKEEPING ATTENDANT
Gold State Hotel
11.2018 - 11.2019
INTERNSHIP
Mango Group of Hotels
08.2017 - 01.2018
BACHELOR DEGREE -
SUN INTERNATIONAL INSTITUTE OF HOTEL MANAGEMENT
References
Swamidas, Talari, Sr Supervisor at Ritz carlton , Hsk.lmaa@lemeridien.com, +971544084465, Ritz Carlton
M.Fikhri, Sr Floor Supervisor & Trainee Supervisor at Ritz Carlton , muhammadfiqri.aldila@ritzcarlton.com , +6282119799566 , Ritz Carlton
Hobbies and Interests
Swimming, Outdoor Games, Web Surfing
Awards
Successfully Managed Australian Cricket Team & Staff Bubble
Hobbies
Swimming
Outdoor games
Surfing Web
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