Trina Ogles
Indianapolis
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
20
20
years of professional experience
2008
2008
years of post-secondary education
Work History
Home Health Aide
Village Caregiving Llc
Indianapolis
04.2024 - Current
- Provided personal care and assistance with daily living activities.
- Assisted patients with mobility and transportation needs.
- Monitored patient health and reported changes to care team.
- Administered medications as directed by healthcare professionals.
- Maintained a clean and safe living environment for patients.
- Communicated effectively with patients and their families regarding care plans.
- Documented patient progress and activities in care records.
- Collaborated with healthcare staff to coordinate comprehensive care services.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Prepared meals and snacks according to prescribed diets.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Improved patient outlook and daily living through compassionate care.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Recognized emergency situations and implemented appropriate procedures.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Tracked and reported clients' progress based on observations and conversations.
Landscape Worker
KENNY'S TREE SERVICE
Indianapolis
04.2017 - 04.2023
- Operated landscaping equipment for tree trimming and removal tasks.
- Assisted in maintaining customer properties through regular lawn care services.
- Conducted site assessments to determine appropriate landscaping solutions.
- Maintained tools and equipment to ensure operational safety and efficiency.
- Implemented proper planting techniques for trees and shrubs as directed.
- Communicated effectively with clients regarding project updates and needs.
- Adhered to safety guidelines while performing physically demanding tasks outdoors.
- Operated a variety of hand tools, power equipment, and trucks for landscaping projects.
- Moved soil, dug holes and planted trees, shrubs and flowers.
- Installed rocks, mulch beds and other decorative elements to enhance the look of landscapes.
- Removed debris from work sites after completion of each project.
- Weeded flowerbeds and spread fertilizer throughout gardens as needed.
- Directed crew members completing landscaping tasks.
Cleaner
T & T Cleaning
Indianapolis
04.2010 - 04.2017
- Maintained cleanliness in residential and commercial spaces using effective cleaning techniques.
- Organized cleaning supplies and ensured proper storage for safety compliance.
- Collaborated with team members to complete large-scale cleaning projects efficiently.
- Followed safety protocols to minimize risks while handling cleaning chemicals.
- Reported maintenance issues observed during cleaning tasks to management promptly.
- Ensured customer satisfaction by addressing specific client requests during service delivery.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Collected trash from floors within hallways, bathrooms and work areas.
- Sanitized frequented areas and equipment using approved supplies.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Scrubbed walls to remove scuff marks or stains.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
Warehouse assembly
INDINAPOLIS CONTAINER
Indianapolis
04.2006 - 04.2009
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Education
Certificate - Business Technology Word & EXCEL
Ivy Tech Community College of Indiana
Indianapolis, IN 01.2017 - 04.2017
Certificate - Culinary Arts
Ivy Tech Community College of Indiana
Indianapolis, IN 09.2016 - 12.2016
GED
Indianapolis, IndianaSome College (No Degree) - XRAY TECHNICIAN
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Personal care
- Medication administration
- Patient mobility support
- Health monitoring
Timeline
Home Health Aide
Village Caregiving Llc
04.2024 - Current
Landscape Worker
KENNY'S TREE SERVICE
04.2017 - 04.2023
Certificate - Business Technology Word & EXCEL
Ivy Tech Community College of Indiana
01.2017 - 04.2017
Certificate - Culinary Arts
Ivy Tech Community College of Indiana
09.2016 - 12.2016
Cleaner
T & T Cleaning
04.2010 - 04.2017
Warehouse assembly
INDINAPOLIS CONTAINER
04.2006 - 04.2009
GED
Some College (No Degree) - XRAY TECHNICIAN
Ivy Tech Community College of Indiana