Trinadh Kolisetty

Project : CareAR

• Performed end-to-end manual testing of CareAR’s desktop and mobile applications, ensuring functionality, performance, and user experience across platforms.
• Executed functional, regression, and UI/UX testing on AR devices including Lenovo A3 Smart Glasses, Google Glass Enterprise Edition, and RealWear HMT-1, validating seamless AR overlay and interaction.
• Conducted cross-platform testing on iOS, Android, and desktop applications to ensure consistency in features and performance.
• Conducted compatibility and usability testing on drones integrated with CareAR software
• Created detailed test cases and test scenarios based on business and technical requirements for both mobile and AR platforms.
• Collaborated closely with developers, product managers, and UX teams in Agile sprints to deliver high-quality, bug-free releases.
• Utilized JIRA for defect tracking, test case management, and comprehensive bug reporting with logs and annotated screenshots.
• Participated in UAT, system testing, and exploratory testing to simulate real-world business workflows and improve usability.
• Validated AR experience stability, object tracking accuracy, and gesture/voice command responsiveness on wearable smart glasses.
• Assisted in smoke testing and sanity checks post-deployment in staging and production environments.
• Actively contributed to Agile development as a core member of the SCRUM team, participating in sprint planning, daily stand-ups, and retrospectives.
• Adhered to agile methodologies in a fast-paced development environment, delivering high-quality software releases with an accelerated timetomarket.
• Supported successful product launches by rigorously testing functionalities in diverse environments and configurations.

Project : HSBC

• Verified KYC documentation for individual and current accounts in compliance with regulatory and bank policies.
• Conducted thorough checks of identity, address, and business proof documents for account activation.
• Ensured timely processing and validation of KYC forms, minimizing onboarding delays and compliance risks.
• Coordinated with internal teams to resolve discrepancies and ensure complete and accurate documentation.
• Maintained accurate records of KYC verification for audit and regulatory reporting.
• Managed multiple tasks simultaneously, ensuring timely completion of all assignments.

• Achieved individual and branch targets on consistent basis.
• Getting customers started with their banking relationship by opening of their accounts and taking care of the associated processes.
• Convert leads from CASA, Loans and other banking products
• Deal primarily with Business owners, Corporate, trusts and societies.
• Connected with account representatives to promote bank products.
• Managed customer inquiries and concerns with speed, efficiency and knowledgeable support.

• Managed sales operations across a designated city area, ensuring consistent performance across all retail stores.
• Handled end-to-end store coordination, including branding, marketing campaigns, and promotional labeling.
• Implemented and monitored recharge offers and plans to drive customer engagement and increase revenue.
• Trained and supported retail staff to enhance product knowledge and improve sales effectiveness.
• Built strong relationships with store owners and distributors to streamline communication and operations.