TRIPTI DAS
New Delhi
Summary
Enthusiastic team contributor with strong communication skills, committed to sharing knowledge and driving success within an organization.
Overview
3
3
Languages
9
9
years of professional experience
Work History
Team associate
TwoMinds Travel & Events Pvt Ltd.
Delhi
12.2025 - Current
- Oversaw logistics for corporate conferences and events to deliver seamless experiences.
- Coordinated corporate hotel bookings and managed guest check-in details to ensure smooth arrivals.
- Issued flight tickets and confirmed itinerary requirements for business travellers.
- Organised transportation services and monitored pick-up times for timely arrivals.
- Negotiated competitive hotel rates with suppliers.
- Oversaw vendor management processes for service delivery.
- Developed customised travel packages for clients.
Administration
Azent Overseas Education Pvt. Ltd.
Gurugram
01.2023 - 01.2025
- Developed and implemented administrative policies and procedures aligned with company's strategic goals, enhancing operational effectiveness.
- Budget Management: Prepare and manage the administrative budget, monitoring expenses and optimizing costs.
- Managed procurement process for office supplies, equipment, and services, focusing on cost-effectiveness and quality assurance.
- Negotiated contracts and maintained relationships with vendors and service providers, ensuring reliable support for operations.
- Budget Management: Prepare and manage the administrative budget, monitoring expenses and optimizing costs..
Contact Centre Associate
Webhelp India Pvt. Ltd.
Gurugram
10.2022 - 01.2023
- Managed customer chats for Yodal Courier (U.K.), addressing queries and escalations to ensure timely resolutions.
- Identified and resolved customer needs promptly and efficiently.
- Provided exceptional customer service, resolving queries promptly to maintain high satisfaction levels.
- Assisted associated departments with clerical and administrative support.
Data Entry Operator
Impact Air System
New Delhi
08.2020 - 09.2022
- Managed stock in and out database using Saral application to ensure accurate inventory tracking.
- Filed and maintained project-wise documents for easy access and retrieval.
- Coordinated tasks with field associates to facilitate effective communication and enhance collaboration.
Primary School Teacher
Modern Gyandeep Public School
New Delhi
06.2017 - 07.2017
Education
Bachelor of Arts (BA) -
MDU University
01-2021
Early Childhood Care and Education
State Council of Educational Research and Training (SCERT)
01-2017
Higher Secondary School -
Saraswati Bal Mandir
New Delhi01-2015
Skills
- Problem-solving and decision-making
- End-to-end travel operations
- Self-motivation and initiative
- Hotel and flight coordination
- Data management and analysis
- Team collaboration and support
- Time management and prioritization
- Leadership and team development
- Effective communication skills
- Event and MICE coordination
- Microsoft Office
- Microsoft Outlook expertise
- Presentation software utilization
- CRM software knowledge
- Hotel booking systems management
- Air ticketing processes
- Conference coordination and planning
- Vendor management strategies
LANGUAGES
English (Fluent)
Hindi(Fluent)
Oriya (Fluent)
Timeline
Team associate
TwoMinds Travel & Events Pvt Ltd.
12.2025 - Current
Administration
Azent Overseas Education Pvt. Ltd.
01.2023 - 01.2025
Contact Centre Associate
Webhelp India Pvt. Ltd.
10.2022 - 01.2023
Data Entry Operator
Impact Air System
08.2020 - 09.2022
Primary School Teacher
Modern Gyandeep Public School
06.2017 - 07.2017
Bachelor of Arts (BA) -
MDU University
Early Childhood Care and Education
State Council of Educational Research and Training (SCERT)
Higher Secondary School -
Saraswati Bal Mandir