Tripti Karki
Summary
My 10+ years of professional tenure can be summarized as below:
- Excellent project management, vendor management, leadership, communication, and interpersonal skills.
- Team leading experience with technical and implementation team. Ability to work in diverse and adapting to changing environments.
- Experience in integrating business requirement by understanding the business flow and designing cost effective solutions
- Experienced in collaborating with business stakeholders to define functional mapping and technical solutions
- Experienced in handling budget and resource allocation
- Good exposure in training and development ,Conducting Workshops
- Strong analytical and problem-solving skills.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Asst. IT Manager – Manufacturing
Hindustan Unilever Pvt Ltd
06.2022 - Current
- Managing in the digital practice that focuses on transformation strategy and implementation of Industry 4.0 solutions
- Forward-focused Program Manager with expertise in concepts of end-to-end project planning and requirement gathering & analysis, stakeholder coordination, mentoring /training team members, creating user manuals and business requirement specifications
- Manage resources, create program plan, ensure timely submission of deliverables, report status to all key stakeholders, track critical path and assess downstream impact of deliverables, managed risks/issues and formulate mitigation strategies, manage program governance, conduct daily scrum meetings and workshops among stakeholders and maintained RAID for multiple global projects
- Strategy creation with understanding of the big picture, conceptualizing, developing, implementing solutions & partnering closely with business leaders & stakeholders
- Prepared digital vision keeping strategic objectives and leadership expectations for development of Digital Roadmap
- Leading Development, Rollout, AMS and Usage & adoption work for Statistical process control and DMS applications
- Successfully rollout DMS [Digital Maintenance Solution] in 5 sites on time
- Successfully Implemented support application – Service Now for both SPC and DMS applications
- Increase the adoption rate from 0 to 50% for Priority sites
- Initiated and executed Process improvement like change management, data and analytics dashboards, CR process & portal, access review process, Audits etc
- Implemented NPS [Net promoter score] for user experience and Feedback
- Leading Automation for Digital Factory
- Successful on onboarding resource for DMS projects
- Achieved on implementing SharePoint dashboard for DMS and SPC
Sr. IT Executive
UDL DEVOPS
03.2021 - 05.2022
- To ensure the service are available and fit for purpose
- Managing Vendors, Stakeholder, Business
- Ensuring Availability and Resilience of the Applications
- Driving Service improvement, automation, and innovations activities
- Ensuring the service provider delivers UDL services in accordance with the agreed scope and SLA, in accordance with all applicable performance metrics- KPIs, operational level agreement
- To reduce Opex and Capex cost with cloud cost optimization and technique
- Ensure that the service provider resolves Incidents, SRs, PT are effectively and efficiently as per agreed SLA
- To ensure that the OTIF data availability to the Business /Downstream is achieved
- Managing Escalations and support, CR delivery
- Plan for and ensure Proactive Application maintenance to prevent unplanned disruption due to incompatibility of software versions & incomplete/untested release packages
- Successful Transition of DevOps team from old [TCS] to new vendor [Infosys]
- With Delta CSV decommission initiative for 452 tables saved storage space = 111.22 TB & Execution Time = 30 hrs
- Successfully implemented the Vacuum and optimization & Pruning activity monthly process to achieve availability and resilience
- Successfully stabilized the support process with the new vendor for CR, SRs, Unplanned/Planned downtime, backup folder clean up, PT to address repetitive failure, PGLS, SOPs
- Achieved 95% of OTIF data delivery and 100% of no service disruption
- Achieved resolution and response SLA >=90%
- Successful in supporting Cloud Migration activities
- Successfully implemented 8 service improvement and automation initiative by Q1 2022
- Derived UDL DevOps reviews and update with the LTs
- Achieved in bringing 8 VMs to BAU support and support TEP [Cord] Memory uplift
- Successfully achieved the target of 10% incidents reduction
SAP BW
05.2018 - 02.2021
- Responsible for Managing of Business Application development, testing, deployment, rollout & support to end-users
- Connect & partner with multiple teams, functional and Geography IT for project delivery
- Manage platform sustenance and support landing of innovation projects including new capability and enhancements
- Manage a team of external consultants
- Handling a large user base
- Govern Unilever process compliance across all projects
- Stakeholder Management
- Handling Budget for fusion BW
- Drive Run and Maintain KPIs Target
- Data Ingestion and transition to Azure team
- Handle the KEC activities and authorization for Fusion BW
- Deliver Value to end users by delivering to projects on BW to support go-to-market initiatives
- Handling Release and Change management, PI/PO integration system for Fusion
- Successful Delivery for Nepal Go Live with 63 Reports in a quick timeline of 2 months
- Delivered enhancements on Fusion BW maintaining the service performance and system resilience
- Successfully migrated BW 450+ EP portal reports to NetWeaver UI5 within 1.5 months
- Implemented RPA and Optimization across Fusion BW to reduce manual intervention and to bring process simplification
- Successfully Managing a team of 25 consultant
- Successfully Handled SAP BW production system with system uptime with 99.95% with 0 escalation
- Successfully done POC on Migrating BW report on BIW/4 HANA
- Appreciated for team management and stakeholder management skill
- Appreciated for successful delivery of O2C and Finance report for Nutrition business (Day1)
- Currently working on Project Maldives (nutrition business SAP integration) and supporting BW4HANA Migration Project
Information and Analytics Analyst
03.2017 - 04.2018
- Delivery as per SLA on Future Finance Packs, Cluster & EVP Packs, Cost to Compete, COP
- Land insights PoCs & scale them into a regular offering to enable the insights service line
- Enable the delivery of 'Single version of Truth' Innovation Eco-system (phase 1)
- Align Summary Innovation reports with iTrack Data source and drive ULM Decommission
- Implement Robotics to drastically reduce/eliminate data extractions/Transformation and Validation process in Market and CD Ops
- Sustain & Stabilize dual center Operations
- Land Visualization guidelines for over 50% of reports
- Land the C4G enablers for CCBTs around Static & Interactive reporting & drive agility in the portfolio to suit the new C4G organization
- Build the talent powerhouse need to deliver today & tomorrow through upskilling & movement of needle towards the relevant gap creating capabilities
- Leverage the upskilling agenda to showcase higher value-added offering to customers
- Drive up team engagement for Supply chain/Market Ops
- Generate lean ideas to upscale reporting
- Accountable for implementing RPA in all the Market/CD reports
- Meet agreed Efficiency targets and land the CRs efficiently
- Manage impact of organizational changes on delivery team to ensure delivery is not affected
- Land the milestones of Brilliant basics within Market/CD reporting
- Engaging with multiple Stakeholder for requirements gathering, implementing and delivering within OTIF
- Successfully implemented the RPA-BOT on all the Market /CD reports
- Pro-actively engaged with PMRS team to eliminate manual touchpoint
- Implemented Lean Ideas to reduce manual efforts
- Achieved 100% OTIF for all the reports
- Appreciated on successfully implementing role over changes and achieving Brilliant basics within Market/CD reporting
- Appreciated for Leading Team Engagement Activities
Technical Industrial Performance Executive (Tech IP Executive)
09.2014 - 02.2017
- Assess factory operations to drive and support the ERP usage
- Support in designing Global Solution Direction for the factories
- Ensure Industrial Performance guidelines are in place for adequate Master Data management
- Actively contribute to VSM (Value stream mapping) Assessment
- Accountable for KPI Monitoring and Status Reporting
- Support the Cluster's progress through daily updates and reports
- Support WCM/IP Managers/FIPM/FACs in the Cluster to find problem solving techniques to close any gaps
- Report on the KPI’s to Tech IP Manager/ Cluster IP Manager
- Ensures version control and update of IP GTBR document
- Support PULSE Project for analysis, development and implementation through SAP Data Management Tool/Process Runner Scripts
- Develop planning tools for factories using Advanced Excel
- Responsible for Tech IP Manager on IP Wikipedia & GTBR documents Version control
- Collaborate with business stake holders to define functional, mapping and technical solutions
- Train, monitor and evaluate stakeholders on all on-going projects
- Pro-actively analyzed and reported on Actual Consumption for GTBR implemented factories for PULSE projects
- Successfully implemented Master Data Clean-up program for PULSE project
- Developed Actual Consumption tool using INNOWERA for PULSE projects
- Contributed to improve KPIs of factories through pro-active reports and communication
- Developed Weekly Capacity allocation planning tool using advance Excel for the factory
Education
Bachelor of Technology - Computer Science and Engineering
Netaji Subhash Engineering College (Techno India)
Kolkata06.2010
Skills
- Microsoft D365
- Power BI
- Azure DEVOPS
- Expertise on SAP BW
- Coupa
- SNOW
- Vendor Management
- Supply Chain Management
- Knowledge of SAP PP, MM,QM
- Oracle Installed Based
- Tableau
- Alteryx
- MSRS Tool
- Innovation & Automation
- Advanced Excel Skills
- Nielsen Answers
- OPSO tool
- Knowledge on SAP Authorization tool GRC
- Release Management
- Solman
- PI/PO interface
- Budget
- Project management
- Stakeholder coordination
- Data analytics
- Digital transformation
- Service improvement
- Application support
- Process automation
- Team mentoring
- Reporting accuracy
- Problem solving
- Effective communication
- Change management
- Resource management
- User experience
- IT service management
- Documentation and reporting
- IT budgeting
- Team development
- IT compliance
- Team collaboration
- Software development
- Digital solutions
- Mobile technologies
- Disaster recovery
- Data analysis
- Interpersonal skills
- Software testing
- Self motivation
- Requirements analysis
- Multitasking Abilities
- Business process improvement
- Performance metrics
- Technical support
Hobbies and Interests
- Travelling
- Dancing
- Sports: football
- Cooking
- Hiking/Trekking
- Listening to Music
References
Available on request
Personal Information
- Father's Name: Mr. Lal Bahadur Karki
- Marital Status: Unmarried
Certification
- Storytelling virtual with practice session
- Thriving through change
- Data analytics for business professionals
- Leading effectively
- Risk Management & Control
- Business Process Improvements
- Risk Management & Control
- Generative AI Course – Master chat GPT and AI
- Become a product manager
Timeline
Asst. IT Manager – Manufacturing
Hindustan Unilever Pvt Ltd
06.2022 - Current
Sr. IT Executive
UDL DEVOPS
03.2021 - 05.2022
SAP BW
05.2018 - 02.2021
Information and Analytics Analyst
03.2017 - 04.2018
Technical Industrial Performance Executive (Tech IP Executive)
09.2014 - 02.2017
Bachelor of Technology - Computer Science and Engineering
Netaji Subhash Engineering College (Techno India)
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