Tripti Kumari
New Delhi
Summary
Ambitious and dedicated professional with a proven track record seeking a dynamic role to leverage expertise and drive organizational success. Proficient in utilizing various working platforms, with a passion for delivering impactful solutions and fostering growth. Committed to excelling in challenging environments, contributing to team achievements, and advancing personal and company objectives.
Overview
16
16
years of professional experience
Work History
Student Outreach Officer (UK, Canada, and ASIA)
SIEC Education Pvt. Ltd.
01.2025 - Current
- Application and Offer Management - Managing student applications, tracking progress, and providing ongoing support. Monitoring university offer letters, guiding applicants through acceptance processes, and ensuring timely document submission and fee payments.
- Admissions Counseling/Personalized Guidance - Providing personalized admissions counseling for the UK, Canada, and Asia, tailoring advice to diverse student needs and regional requirements.
- Tracking, Reporting & Data Analysis- Preparing customized reports for senior management to support data-driven decision-making.
- Webinar Coordination/Counseling Sessions - Organizing webinars and virtual counseling sessions with country experts.
- Workflow Optimization/Operations Oversight: Optimizing workflows, auditing advisor tasks, and ensuring SOP (Standard Operating Procedures) compliance.
- Follow-Up and Relationship Management: Maintaining regular student communication to ensure timely completion of steps (e.g., CAS, LOA, PAL, VISA, GIC approvals).
- Handling Hesitations/Rejections: Addressing student hesitations, offering alternative solutions.
Advisor – Offer to Conversion (UK)
SIEC Education Private Ltd.
01.2025 - 03.2025
- Complete student guidance - Explained offer letter details, including fees, scholarships, and conditions. Guided students through documentation, ensured compliance, and met deadlines.
- Payments- Coordinated with the applicants and the accounts team to ensure the timely payment of initial deposits and secured unconditional offer letters.
- CAS and Visa Application Support- Assisted applicants with CAS form completion and VISA application processes.
Communications Officer (UK, Europe)
SIEC Education Private Ltd.
12.2023 - 06.2024
- Document Management: Managed applicant documents with 98% accuracy, reducing processing time by 15%.
- Follow-up and Completion: Proactively followed up on pending documents, achieving a 90% completion rate within the defined Turnaround Time (TAT).
- Offer Letter Coordination and Applicant Tracking: Coordinated with teams to issue offer letters promptly, enhancing the applicant experience and acceptance rates. Managed applicant tracking systems, maintained accurate data records, and generated reports for strategic decision-making.
- Operational Efficiency: Leveraged Microsoft Office and Excel to streamline back-office operations, resulting in a 20% increase in operational efficiency.
- Awarded with a certificate of Appreciation with a cash prize for helping a student secure a place at a reputable global university.
- Awarded with the key contributor operation star performance award for achieving extra milestones.
- Participated in the Mental Health Awareness program organized by SIEC, India.
Academic Operations Executive
FIITJEE Private Ltd.
02.2014 - 10.2015
- Maintained the M.I.S. reports of all enrolled students and student academic progress folder for all students of all running batches.
- Coordinated with Academic Operations (HO) & Admissions department for different activities during tests and activities held at the center.
- Created different types of reports and presentations for Departmental HODs/Centre Heads as per the requirement.
- Checked the EDP department for OMR Processing, data entry, result compilation, and report generation for different tests.
- Monitored classroom feedback on faculty performance at regular intervals for the allotted batches.
- Maintained student portal and carried out follow-up calls to classroom absentee students, arranged counselling sessions, and recorded all interactions in the specified format.
- Imparted compulsory information to students in the conduct of new batch commencement activities.
Citizen Service Executive (CSE)
Passport Seva Kendra (Division of the MEA)
06.2012 - 02.2013
- At Help Desk/ Translation Desk: Assisted the applicants and issued appointment forms for meeting APO, provided feedback forms on request.
- At the Private Processing counter: Entered form data into the system and uploaded the attachments, checked for completeness and correctness of the applications and attachments.
Process Executive
CSAV India Pvt. Ltd. (Compania Sud Americana de Vapores)
05.2010 - 10.2011
- Created advanced Purchase Orders corresponding to confirmation of activities, contract, etc.
- Received invoices/liquidations directly from the vendors/agencies for various activities and processed for timely payment as per the Contract.
- Coordinated with various teams like Payable Account team, Quality Assurance, Regional Office, etc.
- Checked the accuracy of the expenses charged in the invoices by the parameters defined for each port.
- Created the MIS report on vendors & agencies based on payment Quarterly & Monthly basis.
Branch Banking Trainee
HDFC BANK
05.2009 - 06.2009
- Managed account opening procedures and other operational activities at the HDFC, Gopinath branch.
- Identified the important and attractive attributes in services to retain the existing customers.
- Organized activities to create awareness about various products and increased sales.
- Worked as a liaison between staff and end customer.
Education
MBA -
Indira School of Career Studies
01.2010
BBA -
Institute of Management Studies
01.2008
HSC -
Kendriya Vidyalaya
01.2005
SSC -
Kendriya Vidyalaya
01.2003
Skills
- Microsoft Office
- Excel
- Google Sheets
- Google Forms
- Data management tools
- Prioritization
- Multitasking
- Collaborative teamwork
- Workspace professionalism
Accomplishments
- Awarded with a certificate of Appreciation with a cash prize for helping a student secure a place at a reputable global university.
- Awarded with the key contributor operation star performance award for achieving extra milestones.
- Participated in the Mental Health Awareness program organized by SIEC, India.
Working Applications
- Sovereign 2012
- Microsoft Outlook 365
- Microsoft Office tools
- Google Forms
- Google Sheets
- Oracle Applications 11i
- VCS (Version 1.0.11.1)
- Lotus Notes 6.5
Timeline
Student Outreach Officer (UK, Canada, and ASIA)
SIEC Education Pvt. Ltd.
01.2025 - Current
Advisor – Offer to Conversion (UK)
SIEC Education Private Ltd.
01.2025 - 03.2025
Communications Officer (UK, Europe)
SIEC Education Private Ltd.
12.2023 - 06.2024
Academic Operations Executive
FIITJEE Private Ltd.
02.2014 - 10.2015
Citizen Service Executive (CSE)
Passport Seva Kendra (Division of the MEA)
06.2012 - 02.2013
Process Executive
CSAV India Pvt. Ltd. (Compania Sud Americana de Vapores)
05.2010 - 10.2011
Branch Banking Trainee
HDFC BANK
05.2009 - 06.2009
BBA -
Institute of Management Studies
HSC -
Kendriya Vidyalaya
SSC -
Kendriya Vidyalaya
MBA -
Indira School of Career Studies
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