Hi, I’m
Tripti Mishra
Project Control Services Team Lead
Bangalore,Karnataka
Summary
Enterprising professional having over 12 years of experience, with expertise in Project Management activities, striving for senior-level assignments in Resource/Project Management.
Skilled in managing end-to-end project planning & implementation .Proven skills in Project Management; managed multiple portfolios as per the core business objectives; developed internal project management tools and drafted Statement Of Work by identifying Scope, Schedule, Budget, and Resource Plan.
Overview
12
years of professional experience
1
Certification
Work History
Accenture Solutions
Project Control Services Team Lead
05.2019 - Current
Job overview
- Proactively identified potential process bottlenecks or inefficiencies within departments before escalations into larger issues, implementing necessary adjustments and improvements as needed.
- Successfully completed resource management for program that scaled over to 180+ resources in 1 year across globe.
- Optimized resource allocation across projects by closely monitoring workloads and adjusting schedules accordingly for maximum efficiency without sacrificing quality standards.
- Contributed to program financials such as invoicing, time report reconciliation and shift allowances of Account budget (approx. 2Million)
- Mentored team members to develop their skills and expertise in various aspects of service delivery, resulting in more versatile and well-rounded workforce.
- Led weekly team meetings to discuss goals, review progress, address challenges, and celebrate successes together as cohesive unit.
- Served as main point of contact for escalated customer issues, effectively resolving them while maintaining strong relationships with clients.
- Streamlined team operations for increased productivity by implementing effective task delegation and time management strategies.
Accenture Solutions
Project Control Services Senior Analyst
11.2015 - 04.2019
Job overview
- Principal Executive ‘point of contact’ for all operational activities and Sarbanes-Oxley Act(SOX) application by working directly with client on monthly/yearly reviews for all systems; assisted in Corporate Audits and managed 75 average data requests for audits annually.
- Played pivotal role in successful completion of high-stakes projects by providing crucial analytical support and insights.
- Defined service standards & guidelines that served as a benchmark; presented various weekly/monthly MIS reports and dashboards about process and productivity.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
Accenture Solutions
Application Development Analyst
07.2011 - 10.2015
Job overview
- Provided valuable input during design reviews, offering insights that led to more effective solutions tailored to specific client needs.
- Developed code modules based on design/direction of module lead/supervisor (Java front end developer)
- Maintained up-to-date documentation of application features, ensuring ease of use for all stakeholders involved in ongoing projects.
- Increased software reliability by diligently resolving 80 tickets per cycle and addressing reported issues in timely manner.
- Enhanced application functionality by identifying areas for improvement and implementing modifications.
Education
Amity UniversityLucknow, India
Bachelor of Technology from Computer Science
05.2011
Skills
- Microsoft Office Suite
- HTML/CSS/Java Frontend
- Project & Delivery Management
- Reporting & Documentation
- Audit & Compliance, Change Management
- Project Execution & Monitoring
- PMO Mobilization
- People Management
- Stakeholder Management
- Resource Management
- Performance monitoring
- Creative thinking
- Emotional intelligence
- Process improvement
Personal Information
- Title: Project Control Services Team Lead
- Date of Birth: 02/20/89
Certification
- Certified PMP, PMI - May 2023
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
German
Beginner (A1)
Timeline
Project Control Services Team Lead
Accenture Solutions
05.2019 - Current
Project Control Services Senior Analyst
Accenture Solutions
11.2015 - 04.2019
Application Development Analyst
Accenture Solutions
07.2011 - 10.2015
Amity University
Bachelor of Technology from Computer Science
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