TRIPTI SAHNI
Kota
Summary
Seeking the Position of Senior Training and Development Manager
The given text is a resume of Tripti Kaur Sahni, a 36-year-old female seeking the position of Senior Training and Development Manager. She has over 20 years of experience and is skilled in presentation, interpersonal communication, multitasking, project management, and computer skills. She has worked for various companies in different roles such as Corporate Training Manager at HPG Consulting India Pvt Ltd., Interpreter at Teleperformance, Training Manager at White Swan Placements, and Soft Skills Corporate Trainer at KCS Placements Pvt Ltd. Her responsibilities included developing training modules, conducting training needs analysis (TNA), maintaining learning management systems (LMS), writing vlogs for the company on LinkedIn, talent acquisition and hiring, interpreting phone calls related to banks or hospitals from Punjabi to English and vice versa, forming new ties with different corporates for leadership management training, designing HR-related training programs such as appraisal/recruitment/selection/managing poor performance/customer care/induction. She also introduced quality control mechanisms within the training that eliminates poor attendance and identified and implemented a suitable database that ensures accurate record and report functionality. Knowledgeable training leader with proven skills in program and team management. Successful at evaluating training needs and program operations to make effective decisions. Conversational abilities in English and Hindi. Effective at creating and optimizing training programs for new, professional, supervisory and management positions. Excellent communicator, multitasker and problem-solving abilities. Advanced skills in Msoffice ,google suite,LMS, virtual platforms like microsoft teams ,zoom and google meet with in-depth understanding of training requirements for different departments and levels. Hardworking and reliable learning and development with strong ability in softskill sessions delivery and coordination.Highly organized, proactive and punctual with team-oriented mentality.
Overview
22
22
years of professional experience
Work History
Corporate Training Manager
HPG Consulting India Pvt Ltd.
03.2023 - 11.2024
- Advised management on best practices related to employee development initiatives.
- Evaluated employee skill levels and implemented new techniques to boost staff knowledge.
- Effectively trained instructors and supervisors on techniques for managing employees.
- Oversaw training courses and promotional paths for professionals and leaders.
- Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.
- Conducting TNA
- Writing vlogs for the company on food and waste management on linked in.
- Talent Acquisition and hiring.
- Assessed effectiveness of existing training programs and recommended improvements.
- Facilitated training on benefits,new employee orientation and performance appraisals.
- Developed new training programs in compliance with company and government standards.
- Determined course objectives and found or wrote course materials to cover topics.
- Maintained corporate responsibility by staying up-to-date with laws affecting human resource training programs.
- Mentored team members to succeed and advance within department and company.
- Recommended changes in policies or procedures based on evaluation results.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
Punjabi Language Interpreter
Teleperformance
10.2022 - 03.2023
- To interpret phone calls related to banks, emergency 911,court calls, hospitals etc from Punjabi to english and vice versa.
- Explained concepts and terminology to non-native speakers in an understandable manner.
- Facilitated communication between individuals who spoke different languages.
- Provided support to interpreters through mentoring and coaching initiatives.
- Monitored accuracy of translations by proofreading documents prior to submission.
- Informed clients about the importance of cultural sensitivity when working with diverse populations.
- Participated in professional development activities such as seminars and workshops.
- Sat in on meetings to provide members with oral translations of conversations and information.
- Discussed translation requirements with clients to determine fees to charge for provided services.
- Prepared reports summarizing findings from research projects related to language interpretation.
- Compiled technical, legal or medical terminology and information used in translations.
- Ensured compliance with relevant laws, regulations, standards, and ethical guidelines pertaining to language interpretation services.
- Interpreted conference calls and other workplace communications in real-time.
- Maintained records of all interpretive activities including client feedback.
- Translated conversations between English and foreign language speakers.
- Interpreted verbal instructions accurately in both languages.
- Used electronic listening system to listen to speakers' statements, determine meanings and prepare translations.
- Promoted translation accuracy by referring to reference dictionaries, lexicons or computerized terminology banks.
- Adhered to ethical codes protecting information confidentiality.
- Developed strategies for improving the quality and efficiency of interpretation services.
Training and Development Manager
White Swan Placements
Mumbai
02.2012 - 01.2020
- To develop and deliver training customized training modules as per the client's needs and field of business
- On board employees training, forming new ties with the different corporate, colleges and schools for corporate pieces of training like leadership management, skill development, negotiation skills, time management, team management etc., acting as a front face of the company by conducting business meetings and seminars.
- Ensured compliance with applicable laws, regulations and policies related to employee education initiatives.
- Monitored training costs to maintain training budget.
- Developed new training programs in compliance with company and government standards.
- Maintained comprehensive database to track training, certifications and qualifications.
- Assisted with onboarding new employees by conducting orientation and company-wide or job-specific training.
- Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations through LMS.
- Collaborated with management teams to identify areas of improvement within the organization's learning environment.
- Established partnerships with external vendors providing specialized services or resources.
- Designed training schedules for new and existing employees.
- Collaborated with management to align on strategy and communication of content.
- Roleplay various scenarios with teams to build confidence in handling situations.
- Presented training information via role playing, simulations and team exercises.
- Collaborated with subject matter experts, vendors and third-party training providers to support learning and development strategy.
- Developed and implemented training programs to meet the needs of a diverse workforce.
- Maintained corporate responsibility by staying up-to-date with laws affecting human resource training programs.
Soft Skills Corporate Trainer
KCS Placements Pvt Ltd.
Kota
10.2009 - 07.2011
- Develop in conjunction with the HR Lead a Trust Learning and Development Strategy Lead on developing, implementing and monitoring a trust-wide Development Review identified within Trust Learning and Development Strategy, developing a culture that ensures all staff has appraisals and implement the Knowledge
- Develop the use of alternative learning methods in practice such as coaching, e-learning, clinical supervision, and shadowing to support the workforce development benchmark
- Design and deliver programs of HR-related training e.g
- Appraisal/ recruitment and selection/ managing poor performance/ Customer Care/ Induction Where appropriate offer such training to external companies for example within Practice-based commissioning, Lead on reviewing current mandatory training across the organization
- Introduce quality control mechanisms within the training that eliminates poor attendance
- Identify and implement a suitable database that ensures accurate record and report functionality
- Monitor contracts with external providers of mandatory training and ensure fit for purpose and value for money
- Set up and monitor Training and Development database of mentor's n manage the centre as per job role n company's rules n regulations
- Manage training administrator Act as a facilitator for workshops across the organization where appropriate
- Use the existing Personal Development Plan to inform the commissioning of Training and Development to meet the workforce development plans and local delivery plan.
Training Manager
India Picture
01.2007 - 01.2008
- Identified training and development needs within an organization through job analysis, appraisal schemes and regular consultation with business managers
- Designed and developed training and development programs based on both the organization's and the individual's needs
- Considered the costs of planned programs and kept within budgets
- Worked in a team to produce programs that were satisfactory to all relevant parties in the organization, such as line managers, accountants and senior managers at the board level
- Developed effective induction programs
- Devised individual learning plans
- Produced training materials for in-house courses
- Assisted in managing the delivery of training and development programs
- Ensured that statutory training requirements were met
- Evaluated training and development programs
- Helped line managers and trainers to solve specific training problems, both on a one-on-one basis and in groups.
Branch Manager and Training Department
Mastermind Computers (Chambal Dreams)
01.2003 - 01.2007
- Assigned tasks for standardizing the learning and development procedures of the organization
- Responsible for delivering effective Training Content according to the requirements
- Successfully delivered Quality training after identifying with training institutes and consultant trainers
- Assigned the tasks of implementing training programs as per the guidelines of the organization
- Imparted training on Leadership, self-development, etiquette and induction programs for new joiners
- Responsible for evaluating feedback by using prescribed format and enhancing the effectiveness of future training
- Handled the tasks of maintaining and enhancing the brand level of the organization
- Liaised with other departments and teams of the organization to ensure smooth operations
- Imparted training sessions for various organizations
- Assigned the tasks of implementing various learning and development programs
- Handled the responsibilities of preparing training materials like presentations and handbooks
- Responsible for providing explanations and evaluating assessments of employees' n students during workshops and training sessions
- Assigned the tasks of designing, developing and maintaining learning and development programs for clients
- Handled the responsibilities of generating and recommending management strategies to corporate clients
- Conducted tutorials on a one-to-one basis with learners
- Worked collaboratively with top management professionals to determine personnel requirements
- Monitored and assessed the performance of learners
- Responsible for handling other tasks as required.
Sr. Counselor & Soft Skill Trainer
Arena Animation Academy (Aptech Global Learning Solution)
01.2009
- Took care of all training needs of the students' n staff through TNA n thorough training sessions
- Managed Company's Learning Center - ensuring updates, enhancements, and other improvements to the systems were kept current
- Worked with Global Performance & Learning Office and other departments as required, optimizing system capability to meet the needs of the highly profiled client groups
- Developed and delivered appropriate marketing and communications to encourage effective use of the system
- Developed and provided quarterly reporting on training and development metrics, including the number of courses, participant profiles and evaluation results, to business line clients
- Ensured evaluations were conducted on all training and development programs in line with the approved evaluation strategy
- Provided evaluation summaries to the facilitators on time
- Provided feedback to client groups and managers about training and development programs every quarter.
Education
SSC -
Sophia Senior Sec School, Kota, (CBSE)
HSC -
Modi Public School, Kota, (CBSE)
Bachelor's in Arts -
SGN College, Kota, (University of Kota)
Diploma in Soft Skills, Interpersonal Communication and Voice n Accent. T3 certification. -
H R Trikaya, Jaipur
Skills
- Decision-Making
- Staff Development
- Improvement Recommendations
- Training Program Modification
- Relationship Building
- Training Program Assessment
- Multimedia Visual Aids
- Training Manual Creation
- LMS administration
- Survey Creation
- Customer Service
- New Hire Training
- Orientation Sessions
- Personal Development Sessions
- Training Needs Analysis
- Training Program Development
- Educational Material Organization
- Team Demonstrations
- Lectures and Discussions
- Content Development
- Motivational Speaking
- Individual Trainings
- Cross-Functional Team Development
- New Hire Orientation
- Curriculum Development
- Workload Management
- Public Speaking
- New Employee Training
- Adult Learning Theories
- Learning Outcomes Tracking
- Performance Metrics
- Employee Coaching
- Leadership Training
Ctc
7,00,000/- PER ANNUM + 1,50,000 perks
Relationship Status
SINGLE
Employment Status
FULL TIME
Personal Information
- Age: 37
- Date of Birth: 12/12/1986
- Gender: Female
References
WILL BE AVAILABLE UPON REQUEST
Timeline
Corporate Training Manager
HPG Consulting India Pvt Ltd.
03.2023 - 11.2024
Punjabi Language Interpreter
Teleperformance
10.2022 - 03.2023
Training and Development Manager
White Swan Placements
02.2012 - 01.2020
Soft Skills Corporate Trainer
KCS Placements Pvt Ltd.
10.2009 - 07.2011
Sr. Counselor & Soft Skill Trainer
Arena Animation Academy (Aptech Global Learning Solution)
01.2009
Training Manager
India Picture
01.2007 - 01.2008
Branch Manager and Training Department
Mastermind Computers (Chambal Dreams)
01.2003 - 01.2007
SSC -
Sophia Senior Sec School, Kota, (CBSE)
HSC -
Modi Public School, Kota, (CBSE)
Bachelor's in Arts -
SGN College, Kota, (University of Kota)
Diploma in Soft Skills, Interpersonal Communication and Voice n Accent. T3 certification. -
H R Trikaya, Jaipur
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