Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tripti Sharma

Tripti Sharma

Bangalore

Summary

  • Skilled product owner with experience in product strategy, product roadmap delivery and cross functional team management.
  • Ability to drive complex project delivery from ideation to launch in alignment with business goal.
  • Expertise in stakeholder engagement, vendor management and cross functional team collaboration to delivery customer –centric products. As a People leader, prioritize fostering environment and facilitating resource upskill/cross skill development to nurture individual growth within the team, ultimately driving the best outcome for the organization.
  • Drive Business Case planning to define investment versus benefits aligning them closely with organizations strategy across multiple business units

Objective – A passionate, result oriented customer focused product manager eager to leverage my expertise in team collaboration and strategic planning to drive innovative product delivery for BT’s growth.

Overview

18
18
years of professional experience

Work History

Product Owner

British Telecom
02.2018 - Current

Product Owner (Mar ‘23 - Till Date)

  • Responsible for defining and prioritizing the product roadmap in alignment with Business Priorities for Network and Service Area.
  • Leading the product team in delivering Cyber Threat intel POC to ingest high volume enriched data into DPN with
  • Led the product team of Network Predictive Analytics to deliver and execute pilots across Global customers such as ZIG, BMS. This is the first AI solution which BT offered to its customers for predictive network monitoring to avoid financial impact for customer service.
  • Collaborating with Stakeholders, Engineering, Architecture and Design team for Product Development and Delivery.

Program Manager (Feb –2018 – Feb-2023)

  • As Program lead for Global Data Acceleration program, ingested 80% of critical data onto GCP across business domains such as Network, Service Assurance, Billing, and ordering in alignment with target data model to meet the business analytics demand.
  • Collaborated with cross CIO teams including Engineering, Integration, architecture to streamline Data ingestion process as part of DA and achieved FY2223 KPI with 80% critical data ingested.
  • As program manager implemented multiple enhancements across network and L2C business domain to fix data corruption issues/process to achieve 3.5 DCAM score.
  • Leading the E2E program/product journey making sure that right outcomes are delivered for customers within time, budget, and quality, this includes proactive capacity planning, financial governance (capex/Opex), Quality Assurance, Program Governance
  • A key SME in the tender process that helped consolidate Data & AI partner estate from 14 to 2 strategic partners.
  • Experienced in collaborating with Legal and procurement teams to onboard partners for product delivery adhering to organizations legal and compliance guidelines and ensuring the right data & AI governance across our product portfolio.

Scrum master

Sapient
11.2017 - 01.2018
  • Managing the team of backend & integration module for mobile application development compatibility. Implemented the Agile best practices across the program to enable faster, customer centric delivery and effective program governance.

Delivery Manager

HCL
06.2016 - 11.2016
  • Led the delivery of Integration platform for UIDAI.

Technical Delivery Manager

IBM
11.2006 - 06.2016
  • End to End delivery manager for AT n T Billing Systems overseeing a team of 20+ resources and managing Project Governance, Quality assurance, project finances for quarterly deliveries.

Education

Bachelor of Engineering - Computer science and engineering

Rajasthan University
01.2006

Diploma - Computer science and engineering

Technical education board Rajasthan
01.2003

Skills

  • Cloud Migration
  • Transformation Delivery
  • Customer Focus
  • Product Management
  • Product Strategy
  • Roadmap Development
  • Product Delivery
  • Partner Management
  • Agile Methodologies
  • Leadership & Collaboration
  • Stakeholder Management
  • Team Leadership
  • Conflict Resolution
  • Cross Team Collaboration

Timeline

Product Owner

British Telecom
02.2018 - Current

Scrum master

Sapient
11.2017 - 01.2018

Delivery Manager

HCL
06.2016 - 11.2016

Technical Delivery Manager

IBM
11.2006 - 06.2016

Bachelor of Engineering - Computer science and engineering

Rajasthan University

Diploma - Computer science and engineering

Technical education board Rajasthan
Tripti Sharma