Tripti Singh

Projects: ARI Vision, Fleet Master, Sytner

• Developed and executed comprehensive test plans for a complex web application, resulting in a 30% reduction in post-release defects and a 20% increase in customer satisfaction.
• Analyzed and understand complex business & technical Use cases and create test case design against them.
• Collaborated with cross-functional teams to identify and resolve critical defects, reducing the average defect resolution time by 50% and improving overall product quality.
• Participated in all sprint meetings i.e. Sprint Daily scrum, Planning, Refinement, Retrospective and Sprint review meetings.
• API testing and identify tricky scenarios and try to crack in local environment.
• Created and monitored bugs using Azure DEVOPS tool and report to respective developer.
• Developed and maintained a comprehensive test suite for a complex enterprise software system, resulting in a 50% reduction in testing time and a 30% increase in test coverage.
• Conducted exploratory testing and root cause analysis to identify critical defects, resulting in a 15% reduction in customer-reported issues and an overall improvement in product stability.
• Maintained E2E release processes and create Release Notes for every Releases.

Project : Technology Upgrade

• Tested all BAU functionality successfully for each upgraded application
• Performed Testing with Desktop Application and Web Application Testing
• Handled the defects and provide solutions throughout the scrum life cycle in Agile Methodology.
• Worked and performed Defect identification, Functional Testing, System Testing, Regression testing.
• Implemented all phases of Software Testing Life Cycle (STLC) and Software Development Life Cycle.
• Conducted regression testing and submitted observations to development team.

Project : Novartis AG

• Managed operations of systems and applications in scope, ensuring their stability and integrity, and meeting customer service levels.
• Oversaw risk & issue management and drive identification of root causes as well as sufficient prevention of recurrences.
• Oversaw quality control to identify inconsistencies and malfunctions.
• Gathered requirements from stakeholders to inform system design decisions.
• Performed quality assurance to assess data and validate results.
• Analyzed system requirements to create test cases.
• Documented defects found during testing process.
• Ensured the quality of software applications before release to customers.
• Developed test plans and strategies for products.

Project : Netgear

• Troubleshoot and resolve issues with peripheral devices such as routers, switches and printers for end users
• Received and prioritized support requests to maximize resource utilization
• Managed, tracked, and coordinated problem resolution and escalation processes
• Integrated fixed wireless connectivity into facilities requiring high-speed networks.