Tripurari Singh
Srinagar
Summary
- 19+ years of progressive hospitality leadership across India, Nepal, and Singapore, with hands‑on experience in 15+ key hospitality markets including Delhi NCR, Mumbai, Bengaluru, Goa, Srinagar, Kathmandu, Pokhara, Chitwan, and Singapore.
- Proven General Manager and Pre‑opening Specialist, having led three flagship pre‑openings and multiple turnaround assignments, with deep expertise in project execution, statutory compliance, SOPs, systems integration, budgeting, talent acquisition, and post‑opening stabilisation.
- Results‑driven business leader with strong command over P&L management, revenue optimisation, cost control, F&B excellence, MICE operations, and owner relations, consistently delivering sustainable profitability while elevating guest experience and brand standards.
- People‑centric, culturally agile leader known for building high‑performance teams, succession planning, and leadership development, while blending operational rigour with creative guest experiences, celebrations, and strong market networking for repeat and long‑term business growth.
Overview
20
20
years of professional experience
1
1
Certification
Work History
General Manager
Kaul Hotels Pvt. Ltd.
05.2025 - Current
- Currently responsible for opening three Ultra-Luxury Boutique Hotels in Srinagar (Rajbagh, Nageen Bagh, & Deewan Bagh, Tang Marg) as General Manager.
- Coordinated pre-opening operations planning, hiring department heads, and building the team.
- Oversaw budgeting and financial planning for effective resource allocation and cost control.
General Manager
Park Regis Goa (Seibu Prince Hotels & Resorts)
04.2024 - 10.2024
- Functioning as the strategic business leader of the property, overseeing strategy formulation, financial discipline, budgeting, resource optimisation, operational excellence, guest delight, and brand excellence.
- Maximised revenue and optimised costs to ensure sustainable profitability while delivering exclusive service quality.
- Leveraged deep understanding of market trends, guest expectations, and demand-supply dynamics to prepare organisation for medium- to long-term challenges and maintain market leadership.
- Leading high-performing teams, fostering a culture of excellence, and driving business growth.
- Leading a skilled and passionate team and driving success on key metrics.
- Developed connections with stakeholders to strengthen brand presence and increase customer retention.
- First premium hotel by Seibu Prince Hotels & Resorts (previously Staywell & Prince Group, Japan) in India. It features 114 spacious rooms and one of the biggest convention facilities in North Goa.
Director of Food & Beverage (F & B)
Radisson Collection Hotel & Spa Riverfront Srinagar
Srinagar
10.2023 - 04.2024
- Planned, budgeted, recruited talent, set SOPs and processes, and led F&B operations during pre-opening and post-opening phases, ensuring smooth launch and operational readiness.
- Executed first luxury iconic pre-opening for Radisson group, overseeing launch of 212 spacious rooms in SWA.
- Directed food and beverage operations for luxury hotel and spa.
- Managed vendor relationships to ensure high-quality product supply.
- Oversaw menu development to enhance guest dining experiences.
Director of Food & Beverage (F&B)
JW Marriott Mumbai Sahar
Mumbai
10.2022 - 04.2023
- Leading F&B operations with JW Marriott Mumbai Sahar, 588 Rooms and over 1 Lakh sq. ft. of events space.
- Directed food and beverage operations, overseeing administrative tasks, financial management, operational processes, and team engagement.
- Led with interpersonal and communication skills to influence and engage team, advocating sound financial decision-making and operational excellence.
- Monitored actual and projected sales to ensure revenue goals were met, identifying and addressing opportunities for improvement.
- Challenged existing processes to drive innovation and necessary change, fostering mutual trust, respect, and operational excellence.
- The luxury five-star property features 588 spacious rooms, including 40 suites. The luxury five-star property features class-apart amenities and proximity to the city's international airport, which exudes effortless elegance.
Acting Executive Assistant Manager << Director F&B
Annapurna Kathmandu
Kathmandu
03.2019 - 12.2020
- Led general manager responsibilities at Hotel Annapurna during pandemic, collaborating with executive director to navigate operational challenges.
- Coordinated closely with CEO of Hotel Annapurna group to ensure operational excellence and oversee corporate responsibilities for food and beverage division across hotel and two resort properties in Pokhara and Chitwan.
- Established in 1965 (55 years old) with 150 rooms and 5 restaurants, the 5-star Hotel Annapurna has a long history of excellence in the hospitality industry.
F&B Manager << Assistant F&B Manager
Crowne Plaza New Delhi Rohini
New Delhi
11.2016 - 01.2019
- Led F&B operations for hotel and 50,750 sq. ft. MICE and social events area, enhancing guest experiences.
- Overseeing high-end dining experiences, ensuring impeccable service, and culinary excellence.
- Managing revenue, cost control, and procurement to maintain profitability and quality.
- Managing budgeting, forecasting (SBRP/EFPM), and financial reporting for revenues and expenditures across food and beverage departments, ensuring fiscal accountability.
- Leading and training staff to uphold luxury standards and enhance guest satisfaction.
- Assisted Director of Food & Beverage in implementing department strategies and achieving organizational goals.
- Contributed to IHG's commitment to Great Hotels Guests Love with 183 rooms.
Assistant F&B Manager << Banquets Manager
Crowne Plaza Bangalore
Bangalore
03.2015 - 10.2016
- Oversaw operational and financial requirements for banquet venues and outdoor catering across 7 meeting rooms and 16,567 sq. ft. indoor area, serving up to 3,000 guests.
- Led F&B operations across outlets and two lawns totaling over 100,000 sq. ft.
- Managed F&B budgeting and forecasting to meet financial targets of F&B department.
- Collaborated with IHG to deliver on the commitment to the Great Hotels guests love, featuring 247 rooms.
Assistant Banquets Manager << Assistant Restaurant Manager
Crowne Plaza Gurgaon
Gurgaon
06.2012 - 02.2015
- Led overall functional requirements of banquets department in 25,941 sq. ft. area with 8 meeting rooms and ballrooms, ensuring seamless event execution.
- Before leading banquets, have led six times, Times food award-winning Brazilian Restaurant “Wildfire” (Fine dining restaurant), along with In-room dining.
- Implemented operational, administrative, financial, budgeting, and team activities for Connexions Bar & Lounge, enhancing service delivery before leading Wildfire and in-room dining.
- Supported IHG's commitment to excellent guest experiences in 234-room property, maintaining high service standards.
Team Leader
Westin Hotel Gurgaon
Gurgaon
05.2010 - 05.2012
- Pre-opening set-up, planning, execution, and successful operation for two years of Seasonal Tastes – an all-day dining restaurant and Daily Treats.
- Collaborated with team to define and achieve outlet objectives during pre-opening phase, ensuring alignment with brand standards.
- The Westin Gurgaon is a sprawling 313-room luxury business hotel.
Bartender – Team Member
The Leela Kempinski Gurgaon
Gurgaon
10.2008 - 04.2010
- Executed pre-opening set-up, planning, and operations for Spectra Multi-cuisine restaurant (225 covers), Rubicon – Bar, and Zanota – Fine dining Italian restaurant.
- Collaborated with team to define and align outlet objectives, ensuring a successful launch.
- The Leela Kempinski Gurgaon is a contemporary luxury hotel with 411 rooms.
Guest Service Associate
Sheraton Hotel, New Delhi
New Delhi
07.2007 - 12.2007
- Assisted customers at Pan Asian Restaurant, ensuring high satisfaction and repeat visits
- Served at ITC group hotel, a renowned 5-star property, delivering exceptional guest experiences
- Welcomed guests and provided exceptional customer service at luxury hotel.
- Managed check-in and check-out processes efficiently for arriving and departing guests.
- Addressed guest inquiries and resolved concerns promptly to ensure satisfaction.
Executive trainee (Management Trainee)
The Grand, New Delhi
New Delhi
06.2006 - 05.2007
- Completed management training program, gaining skills in hospitality operations and guest services.
- Contributed to operations at a 5-star hotel featuring 350+ rooms, two bars, four restaurants, and a coffee shop.
- Assisted in managing daily operations and guest services at luxury hotel.
- Collaborated with teams to ensure exceptional guest experiences and satisfaction.
- Supported training initiatives for new staff members in hospitality standards.
Education
Master's of Tourism & Travel Management -
IGNOU
01-2025
Advanced Diploma in Tourism and Hospitality Management -
Nanyang Institute of Management
Singapore09-2008
B. SC in Hospitality & Hotel Administration -
IHM & CTAN
01-2006
Skills
- P&L management
- Revenue management
- Operational excellence
- Pre-opening operations
- Facility management
- Brand strategy
- Policy development
- Team leadership
- Supervision and training
- Client relations
Certification
- GM’s guide to working with hotel owners, Relationships for leaders, conducting night audits, Advanced hotel skills, and optimising your hospitality business from the Institute of Hospitality/eHotelier as part of Seibu Prince Hotels & Resorts.
- Certificate of completion from Harvard Management Mentor on over 24 modules: Business case development, Diversity, Finance essentials, Global Collaboration, Negotiating, persuading others, Process improvement, and True Hospitality service skills.
- Climb Lead Program completion, a part of the IHG Climb series module.
- Online training Certification through Harvard Management Mentor & Lobster Ink.
- Certified 200 hours of Multi-Style Yoga teacher training and Hatha yoga teacher training course.
- Food and health safety certifications from IHG and an Amadeus certification from Singapore.
- Service culture Training from Westin Hotel Gurgaon.
Accomplishments
- First position consecutively in Academics from 2003-2006, awarded by the Institute of Hotel Management, Catering Technology & Applied Nutrition, Shillong
- Excellence in Culinary Arts 2005, 2006, awarded by Everest Masala India
- Winning Ways Department of the Quarter - F&B Service, CPNDR, Jan- Mar 2017 & Apr – June 2018.
- Selected Strategic Talent by Crowne Plaza Gurgaon, underwent coaching in 2013 & 2014
- Awarded Leader of the Quarter from January 2013 to March 2013 and July 2014 to September 2014 at Crowne Plaza Today, Gurgaon
- Selected for leading others- Great Team program by Crowne Plaza Today, Gurgaon.
- Starwood Cares Champion, December 2011, for business, awarded by The Westin Gurgaon.
- Nominated in January/February 2012, Starwood Cares for Business was awarded by The Westin Gurgaon.
Training
Oberoi & Hilton Towers, Mumbai, Maharashtra, 10/2004 - 03/2005
References
On Requirement
Personal Information
Date of Birth: 04/25/83
Timeline
General Manager
Kaul Hotels Pvt. Ltd.
05.2025 - Current
General Manager
Park Regis Goa (Seibu Prince Hotels & Resorts)
04.2024 - 10.2024
Director of Food & Beverage (F & B)
Radisson Collection Hotel & Spa Riverfront Srinagar
10.2023 - 04.2024
Director of Food & Beverage (F&B)
JW Marriott Mumbai Sahar
10.2022 - 04.2023
Acting Executive Assistant Manager << Director F&B
Annapurna Kathmandu
03.2019 - 12.2020
F&B Manager << Assistant F&B Manager
Crowne Plaza New Delhi Rohini
11.2016 - 01.2019
Assistant F&B Manager << Banquets Manager
Crowne Plaza Bangalore
03.2015 - 10.2016
Assistant Banquets Manager << Assistant Restaurant Manager
Crowne Plaza Gurgaon
06.2012 - 02.2015
Team Leader
Westin Hotel Gurgaon
05.2010 - 05.2012
Bartender – Team Member
The Leela Kempinski Gurgaon
10.2008 - 04.2010
Guest Service Associate
Sheraton Hotel, New Delhi
07.2007 - 12.2007
Executive trainee (Management Trainee)
The Grand, New Delhi
06.2006 - 05.2007
Master's of Tourism & Travel Management -
IGNOU
Advanced Diploma in Tourism and Hospitality Management -
Nanyang Institute of Management
B. SC in Hospitality & Hotel Administration -
IHM & CTAN