Trisha Rani Das
Tambaram West, 1st Cross Street, Chennai, Tamil Nadu
Summary
Experienced software professional with over 12 years of IT experience as QA Lead, Test Analyst, AWS Cloud Support Engineer mainly skilled in test automation (Autogen Tool), Functional Testing, UAT, API Testing, ADA Testing, Database Testing, and Defect tracking to ensure software quality and reliability.
Overview
13
13
years of professional experience
Work History
AWS Cloud Support Engineer
Tata Consultancy Services
Chennai
08.2024 - 06.2025
- Involved in troubleshooting issues related to serverless architectures running on AWS Lambda functions or API Gateway endpoints.
- Provided technical support to customers regarding their queries about deploying applications on Amazon Web Services.
- Integrated third-party services with the help of APIs into the existing architecture running on AWS Cloud Platforms.
- Worked on alert configuration for Kibana and Grafana applications based on error.
- Involved in training related to AWS various services, Terraform and Python.
- Managed the health check of the Kong Pods (Kubernetes) in production and non-production environment.
QA Lead
Tata Consultancy Services
Chennai
08.2019 - 08.2024
- Worked as Agile QA Lead in Banking & Insurance Domain having agile methodologies for various projects/clients.
- Have reviewed requirement documents and technical specifications to provide timely and meaningful feedback.
- Supervised a team of 15 QA engineers in executing all phases of testing activities.
- Maintained databases of known defects, tracking their resolution throughout the software development life cycle.
- Have reviewed and approved test plans, test cases and test results.
- Updated DRS for the project based on business specifications.
- Handled daily scrum, sprint planning meetings and sprint review to ensure successful and timely project implementation.
- Organized QA triage meeting to discuss on test status and open issues or defects.
- Involved in entire STLC (Requirement analysis, Test Planning, Test Designing, Test execution and Test Closure) related activities.
- Performed functional testing, browser testing, spec testing, ADA testing and automation testing (Autogen tool).
- Training and grooming new associates.
Test Analyst
Tata Consultancy Services
Chennai
07.2015 - 07.2019
- Performed user acceptance testing for Banking applications.
- Supported Robotic Process Automation by assisting SMEs in preparing required documents, and provided E2E inputs to the Business Analyst for BRD preparation.
- Generated weekly and monthly reports (MIS, Escalation Report, etc.). Summarizing key performance indicators associated with customer service activities.
- Document validation and opening accounts for banking operations.
- Helped to prepare the monthly business review and discussion with stakeholders.
Executive
Scope International Private Limited
Chennai
04.2014 - 07.2015
- Worked with UAE client relationship in the processing of New Loan and Credit Card (Sales Portfolio) for Banking Operation.
- Collaboration of Breeze Application to the customer.
- Performed quality checks for document validation along with KYC
- Have reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Customer Support Officer
Allsec Technologies Private Limited
Chennai
12.2012 - 04.2014
- Worked in the New Loan (Sales Portfolio) with UK Client.
- Developed relationships with customers through positive interaction.
- Provided excellent customer service to ensure a positive customer experience.
- Performed KYC and quality checks while validating the customer documents.
- Helped in processing new loan with extension.
Education
Bachelor of Technology - Computer Science and Engineering
MGR Educational And Research Institute
Chennai03-2012
STANDARD XII / H.S.C. - Science
Madhav Chowdhury (MC) College
Barpeta, Assam03-2008
SSC - Others
Sankardev Vidya Niketan
Barpeta, Assam01.2006
Skills
- Functional Testing
- User acceptance testing
- Regression Testing
- API Testing
- Database Testing
- Device Testing
- Cross-Browser Testing
- ADA Testing
- Automation Testing (Autogen Tool)
- Agile methodologies
- Defect tracking and management
- Team leadership
- Test planning and design
- Quality assurance and metrics
- Training and mentoring
- Test strategy development
- Software Testing lifecycle
- Requirements analysis
- Banking operations (Sales Portfolio)
- Experienced in tools: JIRA, Qtest, HP ALM, Confluence, SOAP UI, Postman, Lucid Chart, Github, Visual Studio, Jupyter, Sauce Lab, Autogen, Data conditioning tools (DataX, CISUI, SQL), Banking tools (CRM, PSH, EWP, Flexport, eMsg Hub etc)
Personal Information
Date of Birth: 02/15/90
Certifications
- Selenium foundation and advanced
- Agile way of working foundation
- Software Testing and Assurance foundation
- AWS cloud computing Intermediate
- 3D Learning GROW_Leadership
- LDP_ASCENT foundation certification
- ILP_BDA Certification in BFS
Languages
English
Proficient
C2
Hindi
Proficient
C2
Tamil
Elementary
A2
Bengali
Proficient
C2
Timeline
AWS Cloud Support Engineer
Tata Consultancy Services
08.2024 - 06.2025
QA Lead
Tata Consultancy Services
08.2019 - 08.2024
Test Analyst
Tata Consultancy Services
07.2015 - 07.2019
Executive
Scope International Private Limited
04.2014 - 07.2015
Customer Support Officer
Allsec Technologies Private Limited
12.2012 - 04.2014
Bachelor of Technology - Computer Science and Engineering
MGR Educational And Research Institute
STANDARD XII / H.S.C. - Science
Madhav Chowdhury (MC) College
SSC - Others
Sankardev Vidya Niketan
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