TRISHNA CHHETRI
Inside Sales Executive
Bengaluru
Summary
Highly motivated and versatile professional with comprehensive experience spanning the hospitality, retail sales, administration, and inside sales sectors. Over two years in the hospitality industry, complemented by six months of retail sales, nine months in administrative roles, and ten months in inside sales, have honed my ability to deliver exceptional service, manage client relationships, and achieve sales targets. Adept at multitasking, problem-solving, and working collaboratively within a team. Seeking to leverage this diverse skill set to contribute effectively to a dynamic team within the service sector, with a focus on professional growth and driving positive outcomes to exceed organizational objectives.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Team Lead Inside Sales
Fincity
Bengaluru
08.2023 - Current
- Lead, mentored, and motivated team of 6 inside sales representatives to achieve individual and team sales goals.
- Generate and qualify leads through outbound calling, email campaigns, and social media engagement.
- Develop and implement sales strategies and processes to optimize team performance.
- Monitor and analyze team performance metrics, ensuring targets are met or exceeded.
- Prepare and present sales reports, forecasts, and performance evaluations to senior management.
- Train new team members on sales techniques, product knowledge, and CRM usage.
- Oversee distribution of leads among team members to ensure fair and optimal assignment.
- Work closely with Sales Manager and other team leaders to align sales efforts with company goals.
Front Office Executive
Nestlings Inc
Bengaluru
12.2022 - 08.2023
- Managed front desk operations, including greeting visitors, directing phone calls, and addressing enquiries.
- Assisted with office administration tasks, such as coordinating with vendors, managing office inventory, and overseeing maintenance.
- Handled cash transactions and maintained accurate financial records.
Supported student success initiatives by making calls, gathering feedback, and managing escalations. - Addressed student enquiries, concerns, and complaints, ensuring prompt and effective resolution.
Retail Sales Executive
Ample Technologies
Bengaluru
06.2022 - 12.2022
- Demonstrating and explaining products, selecting and suggesting suitable options to customers.
- Assisted customers in selecting and purchasing products based on their needs and preferences.
- Handled Customer inquiries, concerns and complaints, ensuring prompt resolution and customer retention.
- Participated in team meetings and training sessions to enhance product knowledge and sales techniques.
Front Office Associate
The Oberoi Bengaluru
Bengaluru
03.2020 - 05.2022
- Handled guest requests and arranged amenities, ensuring a welcoming and comfortable experience for all visitors.
- Managed communication through calls, effectively directing guest inquiries to the appropriate departments.
- Maintained the back areas, ensuring efficient operations. Managed check-in processes and handled reservations, ensuring smooth and efficient guest experiences.
- Handled cash transactions, processed checkouts, and managed credit card settlements with accuracy and professionalism.
- Ensured financial transactions were completed efficiently and securely.
Education
BA Honours -
IGNOU
BengaluruDiploma - undefined
Aqube Institute of Hotel Management
Higher Secondary -
West Point Darjeeling
Skills
Strong organizational and time management skills
Ability to motivate and manage a team to achieve high performance
Lead Generation and Prospecting
Client relationship management
Excellent leadership
Strong organizational and time management skills
Projects
Typsy - Front Desk check in and check out Typsy - Front Desk Upselling
Timeline
Team Lead Inside Sales
Fincity
08.2023 - Current
Front Office Executive
Nestlings Inc
12.2022 - 08.2023
Retail Sales Executive
Ample Technologies
06.2022 - 12.2022
Front Office Associate
The Oberoi Bengaluru
03.2020 - 05.2022
BA Honours -
IGNOU
Diploma - undefined
Aqube Institute of Hotel Management
Higher Secondary -
West Point Darjeeling
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