Spotfire, Base SAS, SAS Macro, SQL Programming, UNIX, VBScript, XML, R and Iron python, Excel
Trishna Tiwari
Associate Director (Data Review Reporting and Analytics)
Navi Mumbai,MH
Summary
Experienced Clinical Data Management programming professional with 12 years of experience working in life Science domain. Working as manager for past 7 years in operations, Experience in Resource management, Risk management, Project management, Capability building, project forecasting, budget estimation.
Overview
1
1
Language
1
1
Certification
5
5
years of post-secondary education
16
16
years of professional experience
Work History
Associate Director
Novartis Pharmaceuticals
Mumbai, Maharashtra
09.2021 - Current
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Developed detailed plans based on broad guidance and direction.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Managed senior-level personnel working in marketing and sales capacities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Reviewed proposed regulatory changes and evaluated potential impacts on business operations.
- Assisted senior leadership in managing all aspects of operations.
- Implemented data-driven decision-making strategies, leading to more informed business choices and positive outcomes.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Managed cross-functional teams for multiple large-scale projects, successfully completing each on time and within budget constraints.
- Reduced operational costs by identifying inefficiencies and implementing cost-saving measures in various departments.
- Maintained compliance with industry regulations while adapting to changes in legislation or best practices as needed.
- Improved overall team efficiency by streamlining project management processes and implementing new collaboration tools.
- Mentored junior staff members, providing guidance on professional development opportunities and career progression paths within the company.
Group Lead - Clinical Data Management Programming
Tata Consultancy Services
Navi Mumbai, MH
08.2018 - Current
- Develop strategies for effective data analysis and reporting using SAS and Spotfire
- Experience in development of Data visualization for statistician based on safety requirement.
- Worked with customers to understand needs and provide excellent service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Accountable for Delivery, people, Customer and New RFx solutions
- Handled day-to-day running of project, ensuring high levels of productivity and progression.
- Lead and develop team of data analysts and also responsibility of resource allocation in SAS and Data visualization/analytics team Maintained energy and enthusiasm in fast-paced environment.
- Led projects and analyzed data to identify opportunities for improvement.
- Resolved problems, improved operations and provided exceptional service.
- Oversee all analytics operations to correct discrepancies and ensure quality
- Exceeded goals through effective task prioritization and great work ethic.
- Served customers in friendly, efficient manner following outlined steps of service.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Experience in development of Data visualization using SDTM and ADAM data.
- Act as mentor to new member for smooth induction and understanding of Data visualization, Risk based Monitoring and SAS
- As part of process development team responsible for developing new process to simplify and robust business requirement.
- Providing inputs to generic, therapeutic, study specific KRI development, development of study dashboard and Spotfire reports.
- Established clear goals and expectations for the team, promoting accountability and fostering a high-performance culture.
- Monitored team performance to identify productivity improvement opportunities.
- Mentored team members to enhance their skillsets, resulting in higher-quality work and improved job satisfaction.
- Streamlined processes in the department, leading to increased efficiency and reduced operational costs.
- Negotiated with stakeholders to resolve conflicts and align project objectives with organizational goals.
- Boosted project completion rates with strategic planning and effective resource allocation.
- Improved employee retention with comprehensive mentorship program.
- Enhanced team productivity by implementing efficient work schedules and providing ongoing support.
- Developed risk management plan, minimizing project delays and ensuring compliance with industry standards.
- Led negotiations with suppliers, securing cost-effective contracts and materials for projects.
- Facilitated team collaboration and communication, using technology solutions to improve workflow and productivity.
- Fostered culture of continuous improvement, encouraging innovation and adaptability among team members.
- Coordinated cross-departmental meetings to streamline project execution, improving overall project outcomes.
- Analysed data to identify trends and insights, informing business strategy and operational adjustments.
Team Lead - Clinical Data Management Programming
Tata Consultancy Services
Navi Mumbai, MH
06.2014 - 07.2018
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Experience in project dealing with report creation as per client requirement using BASE and Advance SAS Programming, SQL programming and ASP
- .Experience in testing of e-CRF designing, testing of edit checks in InForm and SAS.
- Checking data mapping from oracle database to SAS dataset by using Extraction
- Trainer and SMC having around 9 year of in Life Science domain supporting Information technology and service industry.
- Complete knowledge of end to end Clinical Data Management activities (Technical Start up and Study Conduct)
- InForm Data Validation by test script creation and execution to validate auto queries as per specifications
- Use of annotated eCRF and protocol to develop SAS and InForm checks.
- Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
- Mentored newly hired employees on SAS and Spotfire and developed training manual to use for reference purposes.
- Documented counts and sorted finished work to promote easy access for shipping or additional processing.
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
- Developed monthly and daily production output plans to deliver on customer service and financial metrics.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
Programmer Analyst
Tata Consultancy Services
Navi Mumbai, MH
08.2008 - 04.2014
- Experience in project dealing with report creation as per client requirement using BASE and Advance SAS Programming, SQL programming.
- Started working on data visualization project using Spotfire.
- Experience in Inform architect and Central Designer tool.
- Experience in testing of e-CRF designing, testing of edit checks in InForm and SAS.
- Checking data mapping from oracle database to SAS dataset by using InView
- Trainer and SMC having around 9 year of in Life Science domain supporting Information technology and service industry.
- Complete knowledge of end to end Clinical Data Management activities (Technical Start up and Study Conduct)
- InForm Data Validation by test script creation and execution to validate auto queries as per specifications
- Use of annotated eCRF and protocol to develop SAS and InForm checks.
- Extraction Tool - Validation of SI data set
- SAS checks test script creation and execution to validate manual queries.
- User Acceptance Testing
- Working on database extraction and data cleaning
- Trained and certified on Root Cause Analysis (RCA), Identified GAPS in process and suggested solutions for same.
- Conduct classroom coaching for teaching Base SAS Programming Modules to TCS employees, as part of TCS internal initiatives.
- Trained on Data Extraction, Transformation and Automation of extraction process
Education
Master of Computer Applications -
Tilak Maharashtra Vidyapeeth
Pune 08.2006 - 07.2009
Master of Science - Physical Chemistry
K.J. Somaiya College
Mumbai 07.2006 - 07.2008
Skills
Leadership
Customer Service
Resource management
Risk management
Capability building
Budget estimation
SAS and Spotfire Programming
Quality Management
Team Building
Training And Mentoring
Hiring And Recruitment
Strategic leadership
Accomplishments
- During my leadership journey, I have encountered numerous obstacles and challenges with respect to project management and was able to tackle difficult situations with my experience and strategic decisions, to be able to deliver to project requirements. One such situation was amidst resource crunch and demanding customer expectation, where I was instrumental in building capability of existing project staff to meet the project expectations. We were able to achieve the project goals by meeting the customer expectations as well as aspirational goals of staff to learn new programming skills and also were able to retain the existing staff.
- Traveled and trained onsite staff in US.
Software
Certification
Base SAS certified programmer
Timeline
Associate Director
Novartis Pharmaceuticals
09.2021 - Current
Group Lead - Clinical Data Management Programming
Tata Consultancy Services
08.2018 - Current
Team Lead - Clinical Data Management Programming
Tata Consultancy Services
06.2014 - 07.2018
Base SAS certified programmer
01-2012
Programmer Analyst
Tata Consultancy Services
08.2008 - 04.2014
Master of Computer Applications -
Tilak Maharashtra Vidyapeeth
08.2006 - 07.2009
Master of Science - Physical Chemistry
K.J. Somaiya College
07.2006 - 07.2008