Trista Jones
Laketon
Summary
Dynamic Kitchen Manager with a proven track record at Casey's General Stores Inc, excelling in food safety and inventory management. Adept at multitasking and fostering teamwork, I enhanced menu planning and maintained high-quality standards, significantly improving customer satisfaction and operational efficiency in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Kitchen Manager
Caseys General Stores Inc
05.2025 - Current
- Assisted in maintaining food safety and sanitation standards in kitchen operations.
- Supported team members in meal preparation and service during peak hours.
- Learned to operate kitchen equipment and tools efficiently for various cooking tasks.
- Contributed to menu planning by researching seasonal ingredients and trends.
- Helped manage inventory levels, ensuring proper stock rotation and freshness of ingredients.
- Participated in training sessions on best practices for food handling and storage.
- Adapted quickly to changing kitchen demands while maintaining high-quality standards in food production.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Assistant Store Manager
Bechtols Grocery Store
02.2017 - 08.2020
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored new staff on customer service standards and operational protocols.
- Developed scheduling plans to optimize labor efficiency during peak hours.
- Implemented inventory management strategies to reduce stock discrepancies and enhance product availability.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Assistant Manager
Penguin Point
09.2012 - 04.2016
- Streamlined operational processes to enhance team efficiency and service delivery.
- Coordinated training sessions for new staff, improving onboarding experience and knowledge retention.
- Monitored inventory levels, ensuring accuracy and timely replenishment of stock.
- Implemented customer feedback systems to improve service quality and satisfaction rates.
- Led team meetings focused on process improvements and best practices in daily operations.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
GED -
Wabash High School
Wabash, IN05-1994
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Food preparation
- Kitchen management
Timeline
Kitchen Manager
Caseys General Stores Inc
05.2025 - Current
Assistant Store Manager
Bechtols Grocery Store
02.2017 - 08.2020
Assistant Manager
Penguin Point
09.2012 - 04.2016
GED -
Wabash High School