TRIVENDRA SINGH
Gurgaon
Summary
As a results-oriented sales professional, I possess a proven track record of surpassing targets and fostering revenue growth. With 7 years of versatile experience across multiple domains, I am dedicated to providing exceptional customer service, nurturing robust client relationships, and consistently attaining sales objectives.
Overview
9
9
years of professional experience
Work History
Program Advisor
TIMESPRO
Jaipur
02.2024 - Current
- Enhanced program effectiveness by conducting comprehensive evaluations and implementing strategic improvements.
- Provided expert advice on program design, contributing to the development of innovative solutions that met client needs.
- Created detailed reports documenting program performance, highlighting successes and areas for improvement.
- Conducted thorough research on industry trends to maintain up-to-date knowledge and inform strategic decision making.
- Continuously monitored program progress to proactively address potential issues and ensure successful outcomes.
- Coordinated cross-functional teams for successful program execution, resulting in timely completion of key milestones.
- Streamlined processes for increased efficiency by identifying areas of improvement and implementing best practices.
- Maximized participant satisfaction by providing tailored guidance and support throughout their program journey.
- Managed budgets effectively, optimizing resource allocation while maintaining high-quality service delivery.
Assistant Manager
Veranda HigherEd Learning Management
Gurugram
01.2023 - 10.2023
- Implementing sales strategies, managing the sales pipeline, and overseeing the entire sales process
- Responsible for managing and leading the sales team, including hiring and training sales representatives, setting performance targets, and providing ongoing coaching and guidance
- Analyze sales data, track performance metrics, and provide regular reports to monitor sales trends and handling premium clients through Chat process and over Inbound Dialer.
Senior Education Counsellor
COLLEGEDEKHO.COM
Gurugram
02.2022 - 01.2023
- Handling Cold/Warm callings with UG/PG students and generating Revenue
- Handling Core Business of MBA/PGDM students and generating Revenue
- Managing Revenue Collection for Post-Sales
- Managing all data in given time and delivering results as per exception.
Senior Education Counsellor
BYJU'S [THE LEARNING APPLICATION
Gurugram
04.2021 - 09.2021
- Cold calling leads and maintaining lead funnel using LEADSQUARED
- Conducting 8-10 meetings weekly and generating revenue
- Managing sales for K-3[1 st-3 rd ], K-10[4 th -10 th ], K-12[11 th -12 th ], CAT, JEE and NEET
- Punching, Tracking and Managing orders using ORDERHIVE
- Driving and managing the entire sales process from targeting and prospecting to closing the sale
- Achieving daily, weekly and monthly calling and conduction targets.
Customer Delight Associate
JINDAL STEEL & POWER LTD
Gurugram
04.2019 - 05.2020
- Post the order is placed over Zomato portal, supporting customers over chat/call
- Addressing customers queries while their food is being delivered to them
- Coordinating with the restaurant and delivery partner for any order related issue
- Ensuring the maximum CSAT for the customer satisfaction
Operation Analyst
HARMAN CONNECTED SERVICES
Gurugram
01.2016 - 09.2018
- Processing raw data received from the client in form of charts and make it accurateup to 99.9%
- It leads to accurate production reports for those industries
- Making sure about the quality of oil by refining
- This is done by refining the output of well in form of chart reading using the tool provided by client
- Processing 100-150 jobs on daily basis, depending on the difficulty level.
Line Leader
MITSUBISHI ELECTRIC AUTOMOTIVE INDIA PVT. LTD
Gurugram
02.2015 - 01.2016
- Verification of the products which are being manufactured in the manufacturing line, assigned to me
- Ensuring the quality of products in my manufacturing line
- Maintain the workers of my manufacturing line and ensure that all of them are doing their jobs properly.
Education
Senior Secondary School -
A N International
Bijnor UP08.2011
ITI -
Government Industrial Training Institute
BIJNOR UP08.2013
Higher Secondary School -
S D Arya Firozabad
Firozabad05.2014
Bachelors of Arts -
IGNOU
Delhi03.2021
Skills
- Office Administration
- Standard Operating Procedures
- Strategic Planning
- Staff Evaluation
- Sales Growth
- Needs analysis
- Program Optimization
- Strong Work Ethic
- Special Education Programs
- At-Risk Student Intervention
Timeline
Program Advisor
TIMESPRO
02.2024 - Current
Assistant Manager
Veranda HigherEd Learning Management
01.2023 - 10.2023
Senior Education Counsellor
COLLEGEDEKHO.COM
02.2022 - 01.2023
Senior Education Counsellor
BYJU'S [THE LEARNING APPLICATION
04.2021 - 09.2021
Customer Delight Associate
JINDAL STEEL & POWER LTD
04.2019 - 05.2020
Operation Analyst
HARMAN CONNECTED SERVICES
01.2016 - 09.2018
Line Leader
MITSUBISHI ELECTRIC AUTOMOTIVE INDIA PVT. LTD
02.2015 - 01.2016
Senior Secondary School -
A N International
ITI -
Government Industrial Training Institute
Higher Secondary School -
S D Arya Firozabad
Bachelors of Arts -
IGNOU