Triveni N - Associate Manager

Summary

Possess strong managerial, analytical and problem solving skills and excellent written and verbal communication skills for the corporate correspondence. Highly trustworthy, discreet and ethical. Resourceful in the completion of projects, effective at multi-tasking and people management. To build my career in Investment Banking by associating myself in growth-oriented organization, where there is scope for individual development to utilize my expert analytical and financial skills towards the development of the organization’s growth and profitability.

Overview

1

year of professional experience

9

years of post-secondary education

3

Languages

Work History

Associate Manager

STATE STREET HCL SERVICES

3 2015 - 06.2023

Taking care of 21-member team, who works on Income Research & Resolution, Income Pre-Pay Review, Tax Re-Claim & Income Day Zero settlements processes
Handling the escalation emails received for the team and responding to the same along with the root cause analysis
Discussing the errors among the team and identifying the best solution to avoid the errors in future
Making sure that the client deliverables are met within SLA & TAT
Implementing control procedures in order to avoid clerical errors
Performing second level quality check/review on the client reporting files
Participating in weekly & monthly calls with the onshore teams such as Client Ops, Oversight & Income shared service teams to reduce the aged exceptions
Scheduling weekly & monthly call to understand the client requirements and process updates
Reconciling cash and position (trade) breaks
Experience in end-to-end reconciliation process pertaining to cash and Position recon
Identifying research and resolve posting discrepancies and reconciliation issues for trade transactions
Investigation and review of breaks to identify the root cause to clear at the earliest and well versed in resolution management
Manual matching of Custody breaks with accounting breaks
Posting Income, Dividends, Principal lines for the relevant Custody Positions
Validating the corporation action event (Cash dividends) as per the compensation received from the custodian and counterparty
Exposure in Bloomberg to get the Event details for Corporate Action
Proactive in escalation of aged breaks and high value trades
Coordinating with Middle office and settlement teams etc
For the internal issue
Reporting to management on Age wise exception resolutions and reasons for pending exceptions
Month Wise Tracking on Audit Funds and prioritizing the exceptions accordingly
Settling and reconciling the corporate actions which include dividends, calls using an application of MCH (Multi Currency Horizon)
NRA Tax processing
Tax Reclaim adjustments

Associate

BNY Mellon

09.2023 - Current

NRA Tax processing
Tax Reclaim adjustments

Education

MBA in finance -

Accord Business School of Management, Tirupati

01.2013 - 04.2015

B.Com (Computers) - undefined

Emerald’s Degree college

01.2009 - 04.2012

Intermediate (M.P.C) - undefined

Board of Intermediate Education, Andhra Pradesh

01.2007 - 04.2009

S.S.C. - undefined

Board of Secondary Education, Andhra Pradesh

01.2006 - 04.2007

Skills

Business Expertise :

Team Management : Managed the team size of over 20, handling 2 processes

Decision Making : Strong in decision making in terms people and process management

Metrics : Skilled in assessing the client feedback, daily & monthly KPI's and evaluating areas of improvements and working towards achieving the client satisfaction

Workload Management & Training : Initiated cross training plans across locations and co-ordinated and provided trainings from associate level to manager level on process flow and other soft skills on a regular basis

Client Reporting & Communication : Organizing and leading Governance meetings, Oversight calls and strategic meetings with transition teams, KPI reporting, Utilization reports & Governance decks

Domain Expertise :

Investment Banking Operations

Mutual Fund Cash Reconciliation

Fund Accounting

Bond Interest

Dividend Income

Income Research and Resolution

People Management

Workload Management & Training

Client Reporting & Communication

Applications/Sources – MCH (Invest One), DTCC & Bloomberg

Quick learner, dedicated and trust worthy

Strong problem-solving skills and able to work under pressure and tight deadlines

Good experience in working across country regions and operating in a Global MNC’s

Accomplishments

Has been bestowed with “Xtramiler“ award for 1st half of 2017
Has been bestowed with “Best Senior Analyst“ award for 4th quarter of 2017
Received award for maintaining low number of Aged Breaks and regular follow up's.
Received appreciation from client for effectively organizing my work and Cleared outstanding exceptions in timely manner
Have cleared 2450 exceptions on a single day during BCP situation
Have worked on all public holidays due to business requirements and therefore awarded for my dedication towards the client deliverables
Have been awarded for successfully providing and implementing multiple process improvement ideas which helped gaining efficiency to the firm
Have cleared about 2 lakhs breaks related to NRA tax in 15 days, which is well appreciated by management.
Worked with different teams and satisfied management’s expectations
Received appreciation from client & head of Team for effectively identifying errors and raising outstanding exceptions in timely manner

Marital Status

Married

Process Expertise

Identifying and adjusting the accounting income lines based on Bloomberg & DTCC
Back-up to increase STP of income settlements
Processing accounting income based on custody payment on the pay dates without any miss outs
Handling end-to-end reconciliation process pertaining to Cash reconciliation
Identifying, analyzing the Dividend related discrepancies and posting necessary adjustments with Bloomberg validation.
Identifying, analyzing the Interest related discrepancies and posting necessary adjustments with Bloomberg/Agent statement validation
Identifying and fixing the accrual issues for Dividend and Interest related breaks
Validating with Bloomberg terminal for payment validations Dividend & Bond Interest) and resolving the exceptions accordingly.
Dealing with Dividend rates, Tax rates and verifying Swift back-up's for Tax Adjustments

Personal Information

Date of Birth: 06/13/92

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge.

Timeline