Trivikram Rao Pilli

SME with experience of 13 years in effective & efficient monitoring, mitigation of Money Laundering and Terrorist Financing opportunities in the domain of Transaction monitoring, Quality Assurance, Call handling skills, Live payments processing, providing training, UAT testing, PVT testing, doing MI, PPT presentations etc. Knowledge of the laws applicable to money laundering involving The US Patriot Act, U.S. Treasury AML guidelines, Bank secrecy Act, FINCEN, FINRA, FATCA & CRS. Breadth of experience across working in collaboration with senior management and cross-functional business teams. Seeking challenging assignments across the industry. Competent and result oriented professional with significant experience acquired over the years in diverse areas encompassing Compliance, Anti Money Laundering, Transaction Monitoring (TM), Escalation Handling, Risk Analysis in Banking industry. Resourceful in preparing, Investigating and verifying SWIFT (series, payment) messages for Customer Payments & Currency Deals. A customer-centric professional with a knack for motivating large work-force for exceeding customer expectations in delivery of committed services. Recipient of accolades like Service Excellence/Super Star Awards, The Best Performer Awards at HSBC. Excellent interpersonal skills with proven abilities in Team Management and Customer Relationship Management.

• Received many accolades in FCC operations for being process star performer and top performer
• Awarded as process Top Performer for the year 2018
• SME across all the processes US, UK transaction monitoring, Quality Assurance, Payments and reconciliation
• Strong rating in behavior and performance for the 6 years consecutively and top performer (Role model) for the year 2023
• Received appreciation from business heads of GCCB's shared operations
• Has been part of super user testings Chrome UAT testing, UAT Edge testing, GPI Application testing, Microsoft Edge testing, EU WTR UAT Functional Testing and ISO PVT Testing
• Has been handling HBFR (HSBC France) Failing PSP's project and is also part of CI project
• Does monthly MI for EU WTR through Power Point Presentations

• Worked as AML Executive in Financial Crime Compliance & Regulatory Compliance Operations. Confirmed via due diligence searches such as RDC, Lexis Nexis, in KYC (CIF, GDR (Group Deposit Repository) Google and World Check that all information provided on the KYC is corroborated with supporting documentation and resolve possible negative media/regulatory issues with the business and/or escalated them as required to Compliance.
• Worked under different regions as AML Analyst for United States, United Kingdom, France and Europe as Level 1 & Level 2 Analyst.
• Investigated, researched and verified an analyze HSBC - new and existing customers against the define watch lists consisting of Terrorists, Fraudsters, Money Launderers, and discount/confirm a match by comparing all the available information. Identified any missing information in the customer file and seeking additional information of the customer from Regional Manager Liaison.
• Efficiently reviewed all low-risk KYC client profiles to ensure all required KYC documents and/or information has been obtained in accordance with the Bank's Know Your Customer policies. Identified an investigating potential /confirmed match, reported to onshore Money Laundering Control teams and notified all the business areas where the customer holds a relationship.
• Manage risk-based monitoring for unusual activity including detection investigation suspicious reporting documenting the file with evidences. Handling money laundering and terrorist financing crimes, utilizing research and analysis of public records, commercial databases, global media sources and the internet. Monitoring wire transfers for correspondent clients to ensure compliance with U.S. Treasury, Office of Foreign Assets Control and Anti Money Laundering. Finding out customer's background details (KYC - Know Your Customer), involving identifying the sources of income, employment status, nationality and other account details. Keeping records of investigations and providing initial recommendations & dispositions with supporting reasons.

• Processing and screening payments as per the EU-WTR Regulations, Payments Investigations, Payment's monitoring.
• Routing payments across the globe electronically via SWIFT & CHAPS on GPS
• Adhering to all money laundering and compliance checks
• Managing escalations on payments from customers and business area
• Conducting classroom training on procedures and policies updates and sharing best practices with team
• Engaging in the system up-gradation testing (GPI and FIRCO)
• Processing payments on HUB screens
• Providing floor support and mentoring to the new joiners.

• 5 years of experience in AML transaction monitoring
• 2 years of experience in QA for UK AML transaction monitoring L1 & 2 team
• 3 years of experience as customer service representative in banking
• 3 years of experience as customer service representative and invoices processing in IBM
• Provided trainings under processes of banking like contact center and EU WTR (Payments Investigation)