Troy Miller

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Evaluated systems according to predetermined checklist and noted issues.

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Increased customer satisfaction by providing timely and efficient service for various technical issues.
• Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
• Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
• Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
• Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
• Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
• Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.

Worked on anything from a weed eater to a semi including tractors,hydro seeders,forklifts,skid steers ,3 and 4 inch pumps,straw blowers and field equipment.

was also a fabricator/welder . would cut truck frames and set to what we needed and reweld together and built several different pieces of equipment that we used.

• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
• Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
• Minimized return service calls, ensuring thorough and accurate service on first visit.
• Tested systems, noting issues and completing preventive maintenance.
• Worked with diverse types of weather and ground conditions.
• Inspected, evaluated and calibrated electrical and mechanical systems and components.