T R Prasannakumar Nayak
Bengaluru
Summary
I am a professional with hands-on experience in Business User Acceptance Testing (BUAT), ensuring that system solutions meet business requirements and are ready for real-world use. With a strong understanding of both business processes and system functionality, I serve as a key bridge between end users and development teams to validate system performance, usability, and accuracy.
Overview
1
1
year of professional experience
Work History
Site Reliability Engineer
Mthree
Bengaluru
08.2024 - 08.2025
Responsible for application monitoring, health checks, and support operations, ensuring system reliability and minimal downtime.
Developed real-time Grafana dashboards to track performance and key business metrics.
Used Splunk for log analysis and alerting to enable proactive issue detection.
Automated routine health checks, reducing manual effort and improving efficiency.
Handled incident tickets and collaborated with cross-functional teams for swift resolution.
Created SOPs and knowledge base articles to support onboarding and consistent issue handling.
Intern
Wiley Edge
Bengaluru
03.2024 - 05.2025
Wiley Edge Internship
Completed an intensive industry-aligned training program focused on core technical skills and financial domain knowledge essential for roles in tech-driven financial services. Covered the following modules:
- Financial Markets: Basics of equities, bonds, and derivatives
- SDLC, Cloud & ITIL: Software development lifecycle, cloud computing essentials, and ITIL practices
- SQL & Advanced Databases: Querying, normalization, indexing, and performance tuning
- Python Programming: Core syntax, OOP, scripting, and data handling
- Linux Essentials & Advanced Linux: Shell commands, scripting, user/process management, and system administration
Education
Bachelor of Technology - Electronics And Communication Engineering
Reva University
Bengaluru05-2022
Skills
- Kubernetes
- Python
- Automation
- Docker
- Splunk
- Linux
- Jenkins
- Grafana
- Dynatrace
Projects
Final Year Dissertation – Women Safety Device – November 2021 – March 2022
- An electronic safety device was built for women which upon pressing an SOS button would send the location of the person to registered phone number.
- Technologies used: Arduino, C++
Personal Project – Algorithm Visualiser – August 2023 – December 2023
- I have used my good understanding of React to bring the BFS algorithm to life. User can draw walls by dragging wall nodes and see how BFS algorithm searches for end node from start node.
- Technologies used: React, HTML, CSS, JS
Timeline
Site Reliability Engineer
Mthree
08.2024 - 08.2025
Intern
Wiley Edge
03.2024 - 05.2025
Bachelor of Technology - Electronics And Communication Engineering
Reva University
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