Truman Davis
Richmond
Summary
Highly organized professional with background as 3rd Shift Stocker, and 3rd shift Customer Service Manager. Experience includes efficient restocking of inventory, maintaining store cleanliness, and executing product rotation based on expiry dates. Strong time management skills and ability to work independently or in team settings are key strengths. Contributed to smooth operations and improved product availability in previous roles.
Overview
10
10
years of professional experience
Work History
Third Shift Stocker
Walmart
Richmond
04.2019 - Current
- Assisted with training new employees on stocking procedures as needed.
- Kept work area clean at all times following company standards for health and safety regulations.
- Followed safety protocols while unloading trucks and stocking shelves.
- Maintained department integrity while stocking to ensure customer satisfaction and company policy.
- Maintained other shift responsibility’s and procedures to ensure successful store operations.
Customer Service Manager
Walmart
Oxford
09.2015 - 04.2019
- Maintained accurate records of customers' interactions with the company in order to provide better future services.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
- Maintained up-to-date knowledge of company products, services, pricing structures, promotions.
- Deposited and accounted for all cash and card transaction in the cash office for the store.
- Maintained a safe and efficient environment for associates and customers dealing with any customer or associate concerns, issues, complaints, or grievances.
Education
High School Diploma -
Union County High School
Liberty, IN06-2013
Skills
- Supply restocking
- Shelf organization
- Safety compliance
- Inventory management
- Management training
- Team building
- Associate relations
- Customer relationship management
- Display organization
- Layout understanding
- Merchandise returns
- Cross-training
- Financial integrity
- Company policy integrity
- Equipment operation
- Employee training
- Time management
- Problem solving
- Communication skills
- Health regulations
- Workplace cleanliness
- Loading and unloading
- Product rotation
- Maintaining equipment
- Merchandise display
- Stock replenishment
- Product assembly
- Planogram execution
- Stocking shelves
- Safety awareness
- Pallet building
- Cashier support
- Damage control
Timeline
Third Shift Stocker
Walmart
04.2019 - Current
Customer Service Manager
Walmart
09.2015 - 04.2019
High School Diploma -
Union County High School