Summary
Overview
Work History
Education
Skills
Certification
Extra Curricular Activities:
Timeline
Generic

Trupti Bate

Support Engineer
Thane

Summary

Insightful Application Support Engineer offering 3 years of customer support and application troubleshooting. Highly skilled in root cause analysis and quality control with a passion for driving company's mission and values.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
7
7
Certifications
3
3
Languages

Work History

Technical support

Spline Tech
Kalyan
07.2022 - Current


  • Software (SQL - 2008 R2) implementation at customer workplace.
  • Finding root cause analysis of faults and furnishing the same to the clients.
  • Handle and support the queries of the client.
  • Payment recovery against service rendered by customer.
  • Client Visit to resolve customer queries.
  • New User Creation, Training to new staff.
  • provide update in software as per customer requirement.

Application Support Engineer

Nucsoft Ltd (Aditya Birla Health Insurance)
Mumbai, Andheri
01.2022 - 06.2022
  • Maintained Software Application With database system
  • Handling IC4 Application
  • Support the issues regarding IC4

(ABHI) Aditya Birla Health Insurance

  • Roles and Responsibilities:
  • Handling HDFC portal
  • BTSP and LMS ID creation

Application Support Engineer

Spline Tech
Kalyan
06.2021 - 12.2021
  • Software implementation at customer workplace
  • Finding root cause analysis of faults and furnishing the same to the clients
  • Handle and support the queries of the client
  • Payment recovery against service rendered by customer.

Application Support Engineer

P2B Ace Solutions Pvt. Ltd
Thane
05.2019 - 01.2021
  • Working on P2B payroll Software and human resource management system
  • Find the defects from P2B Software and human resource management system
  • Working on MS SQL server 2008, 2012, 2014, Crystal report, IIS
  • Implement others Software and payroll system on client machine
  • Finding root cause analysis of faults and furnishing the same to the clients
  • Handle and support the queries of the client
  • Career Objective:
  • Technical Skill:
  • Graduation Project:
  • Personal Details:
  • Project Description: EPMS is based on salary process of employees, in this as per salary structure and attendance salary process which also include Pf amount calculation based on Basic, DA, VDA of employees
  • Calculate earnings and deduction allowances of employees as per grade
  • Generate pay slip, it forecasting, form16, 24Q, income tax calculation
  • Job Description: 1.Show calculation of salary to client
  • 2.Preparing reports
  • 3.Team communication and Client communication
  • 4.Resolve issues regarding HRMS.

Education

BCA - Information Technology

SNDT
Ratnagiri
06.2015 - 03.2018

HSC - Science

Maharashtra State Board
06.2013 - 03.2015

SSC -

Vartak Nagar Madhyamik Vidyalaya
Thane
06.2012 - 03.2013

Skills

SQL, HTML5, CSS3, JAVASCRIPT, BOOTSTRAP, MS Office, My SQL server 2008, 2012, 2014undefined

Certification

SOFTWARE TESTING Specialization

Extra Curricular Activities:

  • Participated in North & West Maharashtra Regional Youth Festival Pune.
  • Participated in SNDT Sports Adventure Camp (3 Days) 2015 Ratnagiri.
  • Participated in Department Of Physical Education (YOGA), Pune.

Timeline

Technical support

Spline Tech
07.2022 - Current

Application Support Engineer

Nucsoft Ltd (Aditya Birla Health Insurance)
01.2022 - 06.2022

Application Support Engineer

Spline Tech
06.2021 - 12.2021

Application Support Engineer

P2B Ace Solutions Pvt. Ltd
05.2019 - 01.2021

SOFTWARE TESTING Specialization

02-2019

BCA - Information Technology

SNDT
06.2015 - 03.2018

HSC - Science

Maharashtra State Board
06.2013 - 03.2015

SSC -

Vartak Nagar Madhyamik Vidyalaya
06.2012 - 03.2013
Trupti BateSupport Engineer