Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Trupti Deshpande

Pune

Summary

Dynamic Senior Test Engineer with extensive experience at Tech Mahindra, excelling in ServiceNow automation testing using TOSCA and ATF. Proven ability to enhance test coverage and streamline processes, leveraging strong skills in JIRA and Agile methodologies. A collaborative team player committed to delivering high-quality results in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Test Engineer

Tech Mahindra
Pune
05.2023 - Current
  • Perform manual and automation testing across multiple ServiceNow modules, like Service Catalog, Service Request, Incident, Change, and Problem Management.
  • Design and execute manula test cases , ensuring comprehensive test coverage
  • Upload and executed test cases on the Azure DevOps
  • Conducting manual testing of rqeuirements specified in user stories covering positive and negatice scenarios on non-production instances
  • Facilitated code migration to higher instances.
  • Develop and maintain ATF scripts for new and existing requirements.
  • Manage ATF migration via import sets, ensuring smooth test execution across environments.
  • Baseline ATF for upgrades
  • Involved in Regression Testing, Upgrade testing

ServiceNow Tester

Infosys Pvt. Ltd.
01.2021 - 05.2023
  • Working on manual and automation testing, automation testing using TOSCA and ServiceNow ATF
  • For manual testing worked on modules like Incident Management, Change Management, Problem Management, Knowledge Management, Service Catalog, Vendor Workspace Management, Service Request Management, Kafka, GRC IT, BCM
  • Worked on SOAP API Testing
  • Worked on Smoke and Regression Testing
  • Worked on loading the data into ServiceNow data tables/custom tables using import sets or XML files.
  • Strong Knowledge of Test Management Tool Jira and familiar with GitLab
  • Worked on ServiceNow ATF to convert Manual test cases into ATF.
  • Automating regression suites via ServiceNow ATF
  • Worked on System Testing, UAT, Pre-prod Testing.

Senior Test Analyst

Cognizant Technologies Solution
01.2019 - 01.2021
  • Strong working experience in Service Catalog Items, Workflows, Record Producers, Variable sets, Email Notification Scripting, Events and Email actions.
  • Worked on Test Case creation and execution for automation testing.

Senior Test Analyst

HCL Technologies Limited
01.2017 - 01.2019
  • Strong knowledge in ITSM Process and working Experience in Incident management, Problem management, Service Request, Knowledge Management and Change Management.
  • Worked on the Incidents/Requests/Problem/Change Tickets with a target of 100% SLA compliance as part of maintenance & Enhancement activities.
  • Interaction with Business and users to analyze the exact requirement and identifying the changes required in out of the box applications and providing inputs regarding it.
  • Involved in migration between various ServiceNow instances using Update Sets.

Education

Bachelors Of Engineering - Electronics

Rajiv Gandhi College Of Engineering and Research
Nagpur
01.2016

Skills

  • SNOW testing and administration
  • Manual and automation testing
  • TOSCA and ATF expertise
  • JIRA and GitLab proficiency
  • JavaScript scripting
  • Agile methodology
  • Azure DevOps

Certification

ATF Micro-Certification

CSA Ceritification

Timeline

Senior Test Engineer

Tech Mahindra
05.2023 - Current

ServiceNow Tester

Infosys Pvt. Ltd.
01.2021 - 05.2023

Senior Test Analyst

Cognizant Technologies Solution
01.2019 - 01.2021

Senior Test Analyst

HCL Technologies Limited
01.2017 - 01.2019

Bachelors Of Engineering - Electronics

Rajiv Gandhi College Of Engineering and Research

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Trupti Deshpande