Trysten Fugate
Indianapolis
Summary
Operations expert with a focus on strategic planning and process improvement in construction and service sectors. Demonstrated success in enhancing workflows, managing vendor relationships, and leading diverse teams. Achievements include direct contributions to revenue growth and operational success in dynamic environments.
Overview
10
10
years of professional experience
Work History
Chief Operating Officer (COO)
TTB Excavating
Indianapolis
08.2024 - Current
- Scaled company revenue from $2.5 million to over $10 million through strategic operational leadership and growth initiatives.
- Achieved over 30% improvement in operational efficiency through workflow redesign and KPI implementation.
- Analyzed operational data to pinpoint improvement opportunities and achieve cost savings.
- Built and managed operations with 30+ employees across field services, logistics, scheduling, and administration.
- Facilitated communication between departments for improved workflow and collaboration.
- Maintained relationships and communication channels across organization to enhance collaboration.
- Managed vendor relationships to ensure quality materials and optimize purchasing costs.
Concrete Services Manager
M&C Concrete
Indianapolis
01.2023 - 08.2024
- Directed concrete flatwork operations across multiple residential builders and active developments
- Managed daily operations of concrete service delivery, ensuring high levels of customer satisfaction.
- Managed scheduling, inspections, subcontractors, EPOs, invoicing, warranty repairs, and builder communications
- Coordinated service team scheduling, optimizing project timelines for multiple developments.
- Improved project turnaround times and scheduling efficiency by 20-25% through operational planning improvements
- Implemented process improvements that streamlined workflow efficiency in service operations.
Operations Manager
Hort Properties
Charleston
02.2020 - 12.2022
- Oversaw operations for a real estate and property management portfolio generating $250K+ monthly revenue
- Managed acquisitions, renovations, budgeting, contractor oversight, maintenance coordination, and tenant relations to enhance property value and tenant satisfaction
- Implemented operational systems to streamline processes, enhance communication, and optimize asset performance
Sales & Account Management
Rush Truck Centers
Indianapolis
01.2019 - 01.2020
- Managed commercial trucking and fleet accounts, achieving $200K+ in annual revenue
- Negotiated pricing and coordinated logistics for customer agreements and account management across multiple territories
- Executed daily tasks with precision and attention to detail.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Assistant Director
Vincennes University
Vincennes
08.2016 - 01.2017
- Oversaw residential operations for 375 students, ensuring a safe and supportive living environment
- Coordinated staff supervision, maintenance, and student relations to address operational issues effectively
- Developed strategic initiatives to enhance student engagement across campus programs.
- Coordinated faculty training sessions to improve instructional practices and technology use.
- Managed departmental budgets and resource allocations for academic projects and events.
Education
B.A. - Sociology
Eastern Illinois University
Charleston, IL05-2019
A.S. - Law / Homeland Security
Vincennes University
Vincennes, IN12-2016
Skills
- Operations Leadership
- P&L Oversight
- Strategic Planning
- Revenue Growth
- Business Scaling
- Process Improvement
- Supply Chain Management
- Vendor Negotiation
- Vendor oversight
- Financial Strategy
- Workforce Management
- CRM & Microsoft Office Suite
- Business process reengineering
- Effective communication
- Problem solving
- Team leadership
Affiliations
- Vice President of Lead The Challenge
- Assistant Defensive Line Coach/Recruiting Coordinator at HSE High School
Timeline
Chief Operating Officer (COO)
TTB Excavating
08.2024 - Current
Concrete Services Manager
M&C Concrete
01.2023 - 08.2024
Operations Manager
Hort Properties
02.2020 - 12.2022
Sales & Account Management
Rush Truck Centers
01.2019 - 01.2020
Assistant Director
Vincennes University
08.2016 - 01.2017
B.A. - Sociology
Eastern Illinois University
A.S. - Law / Homeland Security
Vincennes University