Experienced software professional adept at designing and implementing robust business process management solutions to drive efficiency and achieve strategic objectives.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Specialist
Fiserv
03.2020 - Current
Driven Appian and RPA projects right from inception until closure, including building entire team from scratch
Identified potential use cases for Appian across teams and proposed the benefits of using low-code tools to build applications
Built end-to-end applications using Appian leading to 70% increase in efficiency
Trained associates on Appian and built a team
Advocated Appian across organization to spread knowledge on low-code tools and gather acceptance
Provided clear project updates to management at scheduled intervals and on ad-hoc basis for unexpected scenarios
Performed duties on reporting, people management, stakeholder communication and negotiation
Analyst
Accenture
02.2019 - 03.2020
Interpreted clients' automation needs and implemented RPA projects
Worked on metrics to set baselines and improved productivity, and projected progress to leadership
Investigated and troubleshooted test failures, identifying the root cause of issues
Instituted contingency plans, ensuring business continuity through cross-training, documentation, and data backups
Onboarded new employees with training and new hire documentation
Evaluated employees' skills and cross-trained them to maximize team agility and performance
Created strategy documents with process flow detailing roles and responsibilities.
Production Editor (Project Management Role)
SPi Global (now Straive)
09.2018 - 01.2019
Coordinated and expedited with operations to meet triple constraints - quality, schedule, and cost
Suggested better methods to the development processes
Absorbed and managed the requirements of stakeholders.
Project Manager
codeMantra Pvt Ltd
09.2017 - 08.2018
Liaised with stakeholders, analyzed requirements, defined and sequenced activities, managed requirements, executed kickoff and stand-up meetings
Performed feasibility analysis by discussing the requirements with development teams and other stakeholders
Converted the requirements into smaller workable items for the teams to focus on one single objective at a time
Ensured 100% timely accomplishment of project goals by monitoring the development activities across co-located teams through sprints
Negotiated with stakeholders over requirements and timelines to set the base.
Production Editor (Project Management Role)
SPi Global (now Straive)
03.2016 - 08.2017
Collaborated with 100+ stakeholders across the globe to gather their requirements
Acquired the required inputs and validating them for completeness
Liaised with development team managers to convert the requirements into a workable product
Verified the delivered functionality and refined it to ensure it meets the client requirements
Set the release schedules and release the product through a secure delivery methodology.
Author (E-Learning Developer)
AnsrSource India Pvt.Ltd
06.2014 - 02.2016
Analyzed requirements, established guidelines, developed tests, mentored new members
Performed peer review of the documents to ensure 100% defect free product
Allocated requirements among the team to develop the tests.
Education
MBA - Business Analytics And Intelligence
Suresh Gyan Vihar University
Jaipur
07.2019 - 05.2022
Bachelor of Engineering - Computer Science
Dhanalakshmi College of Engineering (Anna University)
Chennai
05.2010 - 05.2014
Senior School Exam (12th Grade) - Computer Science
Chettinad Vidyashram (CBSE)
Chennai, India
04.2001 -
Senior School Examination (10th Grade) -
Chettinad Vidyashram (CBSE)
Chennai
04.2001 -
Skills
Appian
undefined
Certification
Project Management Professional (PMP)
Awards
Received multiple Living Proof awards toward my dedication on building and implementing new applications using Appian and UiPath
Received the PCS Champion award for building a new team and making it a high performance team within one year
Timeline
Specialist
Fiserv
03.2020 - Current
MBA - Business Analytics And Intelligence
Suresh Gyan Vihar University
07.2019 - 05.2022
Analyst
Accenture
02.2019 - 03.2020
Production Editor (Project Management Role)
SPi Global (now Straive)
09.2018 - 01.2019
Project Manager
codeMantra Pvt Ltd
09.2017 - 08.2018
Production Editor (Project Management Role)
SPi Global (now Straive)
03.2016 - 08.2017
Author (E-Learning Developer)
AnsrSource India Pvt.Ltd
06.2014 - 02.2016
Bachelor of Engineering - Computer Science
Dhanalakshmi College of Engineering (Anna University)
05.2010 - 05.2014
Senior School Exam (12th Grade) - Computer Science