TSHERING TAMANG

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
• Led successful project completions under tight deadlines, coordinating effectively across multiple teams.

Handpicked by Oberoi Management to open world luxury hotels in the reserve forest of Chandigarh, which was awarded as the best pre-opening luxury hotel in 2016.

KEY RESPONSIBILITIES

Set up the bar and restaurant of all the outlets with stimulation of service before opening the hotel.

Greet the guest with a warm gesture upon arrival.

Presented the menu and provided detailed information about the food items that are on the menu.

- Suggesting and upselling items to guests.

- Maintain knowledge of current sales and promotions.

- Demonstrate flexibility in the work schedule.

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Responsible for taking orders in sequence, as per company standard.
• I worked in a bar as a server and drink maker.
• Work in a fine dining restaurant.