Summary
Overview
Work History
Education
Skills
Certification
Interests
Accomplishments
Declaration
Work Availability
Software
Languages
Timeline
Hi, I’m

Tuffailahmed Shaikh

Finance Leader - OTC
Vihar
Tuffailahmed Shaikh

Summary

Finance & Business Development professional with 12+ years of experience, Currently managing end-to-end commercial processes across APAC, North America, Western Europe, and EEMEA (65+ countries) specializing in Order-to-Cash (OTC) operations with a team of 35 members. Proven in driving cash flow improvements, revenue growth, and compliance with IFRS and US GAAP. Strong expertise in AR management, collections, internal audits, and stakeholder engagement. Skilled in team leadership, performance optimization, and conflict resolution. Proficient in SAP, Oracle, Power BI, QuickBooks, Zoho, and MS Office. Aspiring Finance Manager focused on financial excellence and strategic growth.

Overview

6
Certifications
12
years of professional experience

Work History

NielsenIQ

Manager – APAC, North America, WE & EEMEA Region
07.2023 - Current

Job overview

  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained consistence in audits to 0 failure as per the ASC606 and IFRS and US GAAP Accounting.
  • Controlled costs to keep business operating within budget and increase profits. Ensured the General Ledger (GL) is updated.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Leading the financial planning, reporting, reconciliation, and variance analysis.
  • Implemented strategies to improve the DSO and past due % for the region.
  • Ensured to complete the given target by 100%.
  • Managing 37 team members across regions.
  • Collaborated with cross-functional teams to develop promotional campaigns for OTC products that drove sales growth.
  • Maintained accurate records of all transactions, enabling efficient tracking and reporting of financial data.
  • Ensured compliance with regulatory requirements, minimizing risks associated with the sale of OTC products.
  • Increased customer satisfaction by efficiently addressing and resolving OTC product inquiries.

NielsenIQ

Team Lead North America
08.2022 - Current

Job overview

  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained consistence in audits to 0 failure as per the ASC606 and IFRS and US GAAP Accounting.
  • Controlled costs to keep business operating within budget and increase profits. Ensured the General Ledger (GL) is updated.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Leading the financial planning, reporting, reconciliation, and variance analysis.
  • Implemented strategies to improve the DSO and past due % for the region.
  • Ensured to complete the given target by 100%.
  • Managing 11 team members across regions.
  • Collaborated with cross-functional teams to develop promotional campaigns for OTC products that drove sales growth.
  • Maintained accurate records of all transactions, enabling efficient tracking and reporting of financial data.
  • Ensured compliance with regulatory requirements, minimizing risks associated with the sale of OTC products.
  • Increased customer satisfaction by efficiently addressing and resolving OTC product inquiries.

XPO Logistics

Sr. Specialist Collections
05.2021 - 08.2022

Job overview

  • Identified areas in need of critical improvement and implemented strategies to achieve targets.
  • Drove change with ensuring weekly reviews and through ensuring quality-oriented strategies to help operations accomplish ambitious short- and long-term goals.
  • Established strong working relationships with clients through exceptional customer service and proactive communication efforts.
  • Oversaw the $8.4M OAC for the region, handled all escalation calls of the customer in absence of the lead.
  • Collaborated with cross-departmental teams in developing cohesive strategies aimed at achieving long-term organizational goals.
  • Negotiated contracts with vendors, securing favorable terms that benefited the organization's bottom line.
  • Fostered culture of continuous improvement, leading by example and encouraging innovation at all levels.
  • Improved client satisfaction by customizing service delivery approaches according to unique business needs.

Maersk Line Limited

Sr. Business Development & Customer Service a part of OTC
02.2018 - 05.2021

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement. Delivering 100% of the work assigned.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Fareportal

Executive & Customer Service
02.2017 - 02.2018

Job overview

  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Trained 5 junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.

India Travel Company

Sr. Business Development & Customer Service
05.2014 - 12.2016

Job overview

  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Ensuring the KPI are met with 100% deliverables sent on time.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Ensuring the customer receives the services on time.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Education

UNIVERSITY OF PUNE
Maharashtra, India

Master of Business Administration from Marketing
01.2017

UNIVERSITY OF PUNE
Maharashtra, India

Bachelor of Business Administration from Marketing
01.2013

Skills

Business Development

Preparing Quotes/Proposals

Consultation for export and import

Generating revenue

Contract Management

Cash Collection

Credit Control

IFRS Accounting

Audit

Cash Flow

Finance Credit Control

Continuous Improvement

Root Cause Assessment

Team Empowerment

Past Due reduction

Customer Relationship

Operations co-ordination

Resource Management

Revenue Recognition

US-GAAP & IFRS Accounting

Certification

MS Office

Interests

Boxing

Accomplishments

  • Collaborated with team of SAP in the development of Qpacks automation

Declaration

I declare that the above-mentioned information is correct up to my Knowledge.
Availability
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Software

SAP

Zoho

Getpaid

Salesforce

Sidetrade

Highradius

Oracle

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Intermediate (B1)
Arabic
Beginner (A1)

Timeline

Manager – APAC, North America, WE & EEMEA Region

NielsenIQ
07.2023 - Current

Team Lead North America

NielsenIQ
08.2022 - Current

Sr. Specialist Collections

XPO Logistics
05.2021 - 08.2022

Sr. Business Development & Customer Service a part of OTC

Maersk Line Limited
02.2018 - 05.2021

Executive & Customer Service

Fareportal
02.2017 - 02.2018

Sr. Business Development & Customer Service

India Travel Company
05.2014 - 12.2016

UNIVERSITY OF PUNE

Bachelor of Business Administration from Marketing

UNIVERSITY OF PUNE

Master of Business Administration from Marketing
Tuffailahmed ShaikhFinance Leader - OTC