Tuhin Basak
Kolkata
Summary
Results-driven professional with a robust background in business development and client relationship management. Expertise in developing sales strategies and leading teams to exceed targets. Committed to fostering lasting client partnerships and delivering measurable outcomes.
Overview
4
4
years of professional experience
Work History
Business Development Manager
Tutopia Learning App
Kolkata
04.2025 - Current
- Assisted in identifying new business opportunities through market research.
- Engaged with clients to gather feedback and improve service delivery.
- Identified potential clients, built relationships, and negotiated contracts.
- Developed and implemented strategies to increase sales and market share.
Assistant Territory Manager
Livspace
Kolkata
01.2025 - 03.2025
- Developed sales plans to meet customer needs and market demands.
- Analyzed customer feedback to improve service delivery and product offerings.
- Maintained customer relationships through regular follow-ups and support.
Associate Sales Manager
Square Yards
Mumbai
05.2024 - 01.2025
- Supported team in achieving monthly sales targets through customer engagement.
- Maintained customer relationship management system for tracking leads and follow-ups.
- Resolved customer complaints in a timely manner while maintaining positive relationships.
Sales Team Leader
Byjus The Learning App
Kolkata
09.2023 - 05.2024
- Led daily sales meetings to align team goals and strategies.
- Trained new team members on product features and sales techniques.
- Monitored team performance metrics to identify areas for improvement.
Business Development Executive
Byjus The Learning App
Kolkata
05.2022 - 10.2023
- Conducted product demonstrations to showcase features and benefits to potential clients.
- Maintained a database of contacts from prospective clients for future follow-ups.
- Negotiated contracts with clients for new business development initiatives.
Sales Trainee
Club Mahindra Holidays
Lucknow
07.2021 - 01.2022
- Collaborated with senior sales associates to refine client engagement techniques.
- Created and maintained positive relationships with customers to ensure satisfaction and loyalty.
- Generated leads through networking events and cold-calling techniques.
Education
Bachelor of Science - B.Sc in Hospitality And Hotel Administration
Chitkara University
Himachal Pradesh08-2021
Higher Secondary -
Nand Prasad High School
Siliguri03-2018
Skills
- Market research
- Client engagement
- Contract negotiation
- Sales strategy development
- CRM software management
- Sales forecasting
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Business Development Manager
Tutopia Learning App
04.2025 - Current
Assistant Territory Manager
Livspace
01.2025 - 03.2025
Associate Sales Manager
Square Yards
05.2024 - 01.2025
Sales Team Leader
Byjus The Learning App
09.2023 - 05.2024
Business Development Executive
Byjus The Learning App
05.2022 - 10.2023
Sales Trainee
Club Mahindra Holidays
07.2021 - 01.2022
Bachelor of Science - B.Sc in Hospitality And Hotel Administration
Chitkara University
Higher Secondary -
Nand Prasad High School
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