Hi, I’m
Tuhin Das
Vice-President - Technology
Mumbai
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
20
years of professional experience
4
Certifications
3
Languages
Work History
Oriata Techserv Pvt. LtdMumbai
Director of DevOps
01.2004 - Current
Job overview
- Lead team in implementing agile methodologies and DevOps practices, resulting in 20% increase in delivery velocity
- Provided solutions to customer problems through issue identification and analysis
- Develop and implement digital strategies that drive growth and operational efficiency for customer
- Developing microservice architecture-based applications and building cloud-native applications for customers
- Collaborate with business leaders to identify opportunities for digitization and deliver solutions that meet their needs
- Optimized workflows and identified bottlenecks by working closely with development teams, resulting in 30% increase in development velocity
- Implemented Docker and Kubernetes for containerization and orchestration
- Migrated legacy applications to cloud for improved scalability and cost optimization
- Conducted performance reviews and provided mentorship and guidance to team members, ensuring compliance with industry standards and best practices
- Resolved performance and scalability issues by collaborating with development teams, resulting in improved application performance.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Facilitated best user experience through continuous support and communication of system changes.
- Collaborated with stakeholders regarding project capabilities and limitations to deliver optimal functionality.
- Collaborated with multidisciplinary teams to design and implement new technology features.
Yotta Infrastructure SolutionMumbai
General Manager IT Engineering
11.2019 - 03.2022
Job overview
- Utilized critical thinking to analyze complex problems, evaluate potential solutions, and make informed decisions
- Identified technical issues, gathered and analyzed relevant information, and provided effective solutions to improve system performance
- Managed team of [17] employees, overseeing their recruitment, training, and professional development to ensure optimal productivity
- Thrived in fast-paced and deadline-driven work environment, consistently delivering high-quality work with efficiency
- Executed day-to-day responsibilities with precision and efficiency, maintaining high standards of quality in all tasks
- Developed application frameworks, established standardized procedures, and managed delivery process to ensure timely and efficient completion of projects
- Designed and implemented internal process improvements to automate repetitive tasks and shorten data delivery times, improving overall efficiency
- Developed conceptual and logical data models for high-level system planning tasks, optimizing each model to meet unique needs and budgets of clients.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Netmagic IT Services Pvt. LtdMumbai
General Manager IT
02.2012 - 11.2019
Job overview
- Engaged in full software development lifecycle, encompassing performance analysis, design, development, and testing
- Led transformation of monolithic applications to modern technology frameworks [ITSM]
- Orchestrated migration of applications from one product to another for CRM and ERP systems
- Managed agile development team of 22+ internal and vendor resources, implementing best practices and ensuring high-quality deliverables
- Conducted extensive research on emerging technologies, software packages, and hardware products for website projects
- Designed innovative solutions for modernizing and maintaining legacy applications
- Architected application frameworks established standardized procedures, and optimized delivery processes
- Devised and implemented internal process improvements, leveraging automation to streamline repetitive tasks and accelerate data delivery times.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed and implemented strategies to increase sales and profitability.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Future E-commerce Infrastructure LtdMumbai
Assistant Manager
03.2011 - 07.2012
Job overview
- Collaborated with executive leadership to strategize, develop, align and execute plans that aligned with client's vision, mission and purpose
- Analyzed and evaluated existing systems, including billing automation, accounting, real-time reporting and analytics capabilities, and implemented updates to ensure security compliance
- Conducted interviews, recruited, trained and mentored team of [4] staff by providing daily coaching, conducting performance reviews and delivering constructive feedback
- Designed and developed coupon management system, product module, inventory management system, as well as cash to invoice and invoice to delivery systems.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed and evaluated solution options to build consensus and drive quality solutions.
- Collaborated with product specialists to understand requirements and align business processes to product features and capabilities.
Instance Softech Pvt. LtdMumbai
Senior Software Engineer
09.2009 - 07.2010
Job overview
- Collaborated with cross-functional teams, including business analysts, developers, and infrastructure specialists, to develop and deploy high-availability solutions for mission-critical applications
- Implemented and optimized mobility frameworks to enhance user experience and application performance
- Provided mentorship and training to junior developers and engineers, instructing on REST, Spring Framework, Java, XML, and other relevant technologies, resulting in improved team performance.
- Worked with project managers, developers, quality assurance and customers to resolve technical issues
- Checked client code for bugs and weaknesses using approved troubleshooting methods
Om Consultancy ServicesMumbai
Team Lead
05.2007 - 09.2009
Job overview
- Continuously maintaining and enhancing existing web applications through bug fixes and patch sets
- Developed and implemented plan for efficient component development practices to support future projects
- Established strong customer relationships through proactive communication and attentive response
- Supervised team of [24] developers involved in web and mobile development
- Contributed to development of various products, including eCommerce, mobility, and media
- Facilitated weekly meetings for internal and external teams, including teleconferences and video conferences, engaging with all levels of management.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills
- Worked with team to identify areas of improvement and devised solutions based on findings
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables
Software DataBangalore
External Consultant
07.2006 - 12.2006
Job overview
- Worked on third party projects
- Worked on micro sites for vendors
- Worked on application monitoring system.
- Supported clients with business analysis, documentation, and data modeling
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients
- Evaluated current processes to develop improvement plans
Neostar InfoTechKolkata
Junior Software Developer
04.2004 - 05.2006
Job overview
- Worked on library management system
- Worked on web projects
- Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development
- Carefully documented technical workflows and knowledge in private wiki for education of newly hired employees.
- Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality
IIT KharagpurKolkata
Junior Programmer (Trainee)
11.2003 - 03.2004
Job overview
- Worked on database design (W.B HEALTH PROJECT)
- Worked on web pages (W.B HEALTH PROJECT)
- Taking end user requirement.
Education
Visva Bharati UniversitySantiniketan, West Bengal
Bachelor of Science from Information Technology
06.2000 - 06.2002
Skills
Domain Driven DesignEnterprise ArchitectureIntegration ArchitectureService-Oriented Architecture
Application Modernization
DevOpsMiddleware TechnologiesBudget managementProject Management
Performance metrics analysis
Program oversight
Performance improvement
Application design
Product delivery processes
Microservices
Application modernization
Integration architecture
Certification
Certified course in Core Java, IBM
Timeline
CKA: Certified Kubernetes Administrator
04-2023
General Manager IT Engineering
Yotta Infrastructure Solution
11.2019 - 03.2022
TOGAF Certification 9 Combined Part 1 and Part 2
10-2018
General Manager IT
Netmagic IT Services Pvt. Ltd
02.2012 - 11.2019
Assistant Manager
Future E-commerce Infrastructure Ltd
03.2011 - 07.2012
Senior Software Engineer
Instance Softech Pvt. Ltd
09.2009 - 07.2010
Team Lead
Om Consultancy Services
05.2007 - 09.2009
External Consultant
Software Data
07.2006 - 12.2006
Junior Software Developer
Neostar InfoTech
04.2004 - 05.2006
Certified course in Advance Java, Web Sphere while associated with IBM
03-2004
Director of DevOps
Oriata Techserv Pvt. Ltd
01.2004 - Current
Junior Programmer (Trainee)
IIT Kharagpur
11.2003 - 03.2004
Visva Bharati University
Bachelor of Science from Information Technology
06.2000 - 06.2002