Microsoft office
Tulasi K M
Product Compliance Associate Sr
Kengeri
Summary
Professional with strong experience in compliance, ready to ensure adherence to regulations and internal policies. Known for collaborative approach and reliable in team settings, adapting seamlessly to changing needs. Skilled in risk assessment, regulatory reporting, and policy development. Valued for integrity, analytical thinking, and commitment to achieving results.
Overview
3
3
years of professional experience
2019
2019
years of post-secondary education
3
3
Languages
Work History
PRODUCT COMPLIANCE ASSOCIATE SR, RISC OPS
Amazon
07.2024 - Current
- Working alongside the Legal team, rule-writing, website audit, and manual classification teams to proactively identify risks related to Amazon's operations in various countries,facilitating the seamless movement of products across international borders.
- Identifying and removing illegal, hazardous, or unsafe products prohibited by law and Amazon policie to ensure buyer safety, while also reporting violations of rules, regulations, and procedures by evaluating or recommending investigative and corrective actions.
- Skilled in analyzing and identifying patterns in large data sets, making decisions based on guidelines in ambiguous contexts, and possessing strong knowledge and experience in internet navigation and research to find specific product information quickly.
- Conducted thorough compliance audits, identifying areas of risk and recommending corrective actions to mitigate potential issues.
- Examined complaints and breaches, conducted root cause analysis and implemented preventative measures
Customer Relationship Manager
Decathlon India
11.2022 - 07.2023
- Created customer support strategies to increase customer retention.
- Made customers aware of current and new programs and services.
- Enhanced customer satisfaction by addressing and resolving customer queries, concerns, and complaints in a timely manner.
- Managed customer relations on ongoing basis to maximize customer retention.
Graduate trainee Engineer (Operation Executive)
Installco Wify Pvt ltd
07.2022 - 11.2022
- Participated in training sessions designed to enhance teamwork skills and cross-functional collaboration among colleagues.
- Participated in continuous improvement initiatives, leading to enhanced operational efficiency within the organization.
- Supported new product launches by participating in design reviews, prototype testing, and validation activities.
- Increased team productivity by creating detailed schedules and prioritizing tasks based on project deadlines.
Education
B.E - undefined
B.M.S College of Engineering
BangalorePUC -
Surana Independent PU College
Bangalore, KarnatakaSSLC - undefined
Vishwa Bharathi public High School
Bangalore, KarnatakaSkills
Appeals processing
Investigation tactics
Data verification
Fraud investigation
Vulnerability examination
Problem-Solving
Decision-Making
Planning and Coordination
Flexible and Adaptable
Self-Motivated
Active Listening
Critical Thinking
Analytical and Critical Thinking
Activities
- Completed online courses on well renowned online platforms like Coursera, Namely Artificial intelligence and Machine learning.
- Attended webinar series on Green Building and Sustainability conducted by various Institution.
- Participation in many of the inter/intra college competitions.
- Coordinated in NIRMAAN ICESS student's chapter organized by department of civil engineering in BMSCE.
- Volunteered in Clean-a-thon activity organized by Team 'Let's be the change'.
- Represented VTU in kho-kho and won zonal and interzonal.
Personal Information
- Father's Name: Manjunath K K
- Mother's Name: Mamatha M
- Date of Birth: 01/18/01
- Gender: Female
- Nationality: Indian
- Marital Status: Single
Disclaimer
I hereby certify that the above statement is true and complete to the best of my knowledge and belief.
Software
SQL
Interests
Trekking,yoga,dancing
Timeline
PRODUCT COMPLIANCE ASSOCIATE SR, RISC OPS
Amazon
07.2024 - Current
Customer Relationship Manager
Decathlon India
11.2022 - 07.2023
Graduate trainee Engineer (Operation Executive)
Installco Wify Pvt ltd
07.2022 - 11.2022
B.E - undefined
B.M.S College of Engineering
SSLC - undefined
Vishwa Bharathi public High School
PUC -
Surana Independent PU College