TULASI KALYAN GAJJALA

Strategic and detail-oriented Solution Project Manager/Service Manager with over all experience of 13+ years of experience. Outstanding organizational, time management, planning, and problem-solving skills. Met all project deadlines Enthusiastic Service Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in IT Industry . Dedicated IT professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking Project Lead with an exceptional commitment to exceeding client expectations. Engaging and friendly to manage work quality, key milestones and deliverables. Competent Project Leader skilled at team coaching and motivation. Proven success in meeting project deadlines, goals and objectives. Terrific interpersonal, problem-solving and organizational talents.

Project 1 : FTR Hub Migration from VM's to Cloud 

• Understand the technical requirement of the project from the Product Owner and the Build Teams
• Provided day to day direction to the project team and regular project status to the customers and the management
• Planning the delivery of the overall program and its activities in accordance with the mission and the goals of the project with Agile Model(JIRA) and other activities
• Planning calls with several clients to move the existing flows to new FTR Hub on Cloud
• Assisted project team and clients by providing direction , input and feedback
• Communicated with clients to set expectations for delivery
• Constructed and delivered reports on project for Management
• Recommended changes to the clients and management to enhance the project , appropriate .
• Created changes on service now and present to the change review board to get GO for the migration

Project  2  :  AZDC Migration 

Scope : Create new configuration for external partner to send files SG using SET as  solution 

• Setup regular connects with the external clients to understand the scope of work
• Allocate skilled people to the project
• Create JIRA cards and assign them to the team to track the status of the project
• Track the project and update the status on a weekly basis to the management
• Weekly connect with the external clients and project team to check the project status
• Work closely with the team to fix the bugs
• Present findings, requirements and problem statements for ratification by stakeholders and working groups
• Identify and document any data gaps to allow change impact and downstream impact analysis to be conducted
• Map the business requirements to the solution design using requirements traceability matrices (RTMs) and maintain through the project lifecycle

Project  3  :  Connect Express License Management 

Scope : To reduce the usage of IBM Connect Express product 

• Provide overall strategic direction to minimize the license
• Collaborate with retail team on marketing and promotions
• Seek continuous improvement to reduce software expenses and make reporting processes more efficient and functional
• Presenting the license overview to the management and take the inputs
• Regular connect with GAM's and DSI's to take steps to reduce the license
• Work to develop and understand the licensee’s perspective and convey these ideas to management to help create and maintain excellence in the overall customer relationship

• Supervised team of 10 staff members.
• Collaborated with team of 10 in the development of MTS.
• Documented and resolved Critical Issues which led to Fruitful Results.
• Successful in Infra migration to cloud .

• Migration Projects
  Migrating Connect Express monitors from
  one server to another server from the
  scratch using IBM jar file CXCMD
• Automation Projects Reducing the manual effort with in the project , automating tasks like SSL installation/renewal , Extract of Connect Express Monitor, Pushing the extract from one server to another . Majorly used Python .
• Fixing Major Issues
• Involved in fixing the major incidents related to File transfers .
  
  Other Intrests ::
• Office/Learing new things along with
  regular work
• Surfing/getting idea about new tools and technologies
  

Received Spot Award for the Year 2021 , for migrating our Infrastructure to Cloud